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April 2024 by Dorothy C.
The Florence HT is small compared to the other HT & Kroger's in the state. Yes, their prices are slightly higher than Food Lion, the PIG, IGA or even the discount grocery chains, but it is the quality of brands they carry that brings the consumer back. They are one of the few grocery stores with 6 self-checkout stations, so you do not have to wait on a line when you only have a quart of milk. Every employee is friendly and engaging. To find a full-service butcher or at least one that knows how to cut up a tenderloin for you is a golden fine today. Other grocery stores have employees in the meat department, but they will not cut anything or grind anything when asked. Fresh Sushi prepared in front of you - 7 days a week. The Deli has the best brand out cold cut meats and cheeses. The baked and rotisserie chickens do not last long. They prepare them several times a day. The sandwich shoppe serves hero's cold and toasted and are so affordable. Did I mention the hero's are made with Bores head meat & cheese products. The only thing that would make this location ideal is if they expanded into the old Tuesday morning space and expanded the Deli, sandwich shop & bakery. They could serve hot quick meals and make a killing at lunch time and for families on the go. Maybe even bring in a quality baker for fresh baked breads & rolls. Think about it HT, otherwise you will be left behind when the #2 national supermarket breaks ground and opens a super store. it will come before you know it.
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March 2024 by Kelly C.
Terrible customer service. They are NOT friendly. They do not comprehend basic math. They are slow and act like they don't even care. I would never ever ever pay their outrageous prices to deal with their crap attitudes. Aldi is so much cheaper and so much nicer !
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February 2024 by Maddie Southerly
They close at 11 pm. I had went at 9 pm and the worker had locked the doors as he saw me approaching. Closing two hours early is a bit much.
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February 2024 by Mike Schwarz
Always a good shopping experience people care way more here than at some of the competitors that don't stock shelves Wally World
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February 2024 by E R.
Clean, well lit, great selections! A bit pricey but worth it in my opinion. Checkout was easy cashiers helped us sign up for the Vic loyalty card to save some and earn fuel points. I've been to some other stores in other states and this location is on par with those.
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February 2024 by Dipak Negandhi
We found everything on my list, which is generally not the case at other grocery stores. The staff was courteous and knowledgeable. Sorted groceries by type very efficiently at checkout.
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January 2024 by Casina Baker
Love the variety but the Aubrey cashier was awful
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December 2023 by Yekeia Askins-Trent
I love doing my Grocery shopping here and their meats are always fresh
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November 2023 by Norma johnson
Great store. From produce to meat to bakery and everything between. Friendly and helpful service. First time here and I will be coming back.
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October 2023 by Wilsonbub
Best grocery store and only one who carries the best hot dogs, Hoffman.
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September 2023 by Maxwell Grimsley
Austin is a darling. He’s super sweet and has excellent taste in Rootbeer. Him and Frank always brighten my day whenever I shop, their warm demeanors are well appreciated. :)
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July 2023 by Evelyn Gibson
Love shopping there it's always clean with great products. Fresh food even the gift area is nice
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July 2023 by Drew Neal
I’ve grown up with Harris Teeter and I’ve been a loyal customer for years. I know it’s technically Kroger now, but when they kept the brand, I was hoping they would keep the same level of customer service. That is not the case.First of all, this store smells terrible. There’s an ongoing battle between the fresh seafood and bleach. It’s hard to tell which odor is winning, because they’re both so prominent.Secondly, the customer service is “meh” at best ( even if you go to the Customer Service Desk. I know there’s supposed to be a labor shortage, but seriously … pay extra to get those shelves stocked and keep at least one register open late in the evenings.
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July 2023 by Jennifer Knight
Love HT! They always have an exquisite variety of delicacies and amazing sales. Super friendly staff!
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May 2023 by COVER BAND
A friend had left a review for a bad experience and when he went incognito he said it wasn’t there? It shows under his google name though. I looked for him and it didn’t show for me also? I told him maybe it’s a delay thing? I told him to check later and let me know and I’ll remove my rating about it if they didn’t hide it.
