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March 2024 by Nerissa Vahle
Staff is professional and efficient and verified insurance benefits prior to appointment and made sure I understood them. They sent several reminder texts and were able to accommodate me when I was a few minutes late. The optical team is very patient and helpful. I go every year and this has been my experience here consistently!
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February 2024 by De DJ
They do not do walk-in but say they do and there website
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February 2024 by Patrick Peters
Great overall experience from the eye exam to the new glasses I picked out!!
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February 2024 by Jalyn Morris
As a previously employee who worked there for almost 2 years giving everything to this company, you would think if you were to come and give them your business due to still loving everyone there that you would have more respect given to you besides the manager talking about you behind your back to other employees. In front of other customers, one of them being my partner. To say i’m disappointed and hurt is an understatement. Sadly they have lost my family and i’s business from now on.
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February 2024 by Deborah Walters
Always sweet staff and extremely helpful.
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February 2024 by Scherrie Hill
The black lady at the front is the worst made me wait 2hours then she came back wanting me to wait another hour and a half she need to be in the back she's the reason I stop going the last time I will never return and she's definitely not customer service material I can tell her personal life is bitter it shows by the way she act at the counter I wish she would have stayed in break
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January 2024 by William G.
Review subject to change, met person and liked their frames said they were from Harrington. Why not give it a try right, initial impression upon entering, cramped waiting area not giving me great vibes. Aside from the waiting area most everything after went smoothly. Was called back quickly w appointment; there are two optometrists both doing exams so that speeds up patient wait times. My exam was thorough and all questions were answered. The office space for the business isn't really big but the frames section is set up so it feels large. There are name brands Ray Ban, Costa, Boss, etc. Sun glasses selection also. Business hours are 8:30-5pm weekdays
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December 2023 by Danielle Wint
They are fast and very friendly
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November 2023 by Kinyana Brooks
If I could leave the stars empty I would. The manager in this location is very rude and very disrespectful. After dealing with her nasty attitude today I will no longer be a patient of theirs.
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September 2023 by Marlena Lownsberry
Great Place. Beautiful frames. Great customer service. Katrina was very professional and helpful.
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May 2023 by john huggins
Jalyn has the best customer service ever!She’s exceptional!!
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March 2023 by Dina Berg
I went in for my eye exam as usual and that went fine. The girls in the optics center are a hoot! Blondie and Blackhead made sure I was up with the latest fashion and I didn't look like a "Granny!" After I left HVC with my new glasses, I stopped at Home Depot to pick something up and a stranger walked up to me randomly and told me how nice I looked! I happily took the compliment and credit it to Blondie and Blackhead for steering me in the right direction! Thanks Girls! I will be back for another pair!
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February 2023 by Lanetta Jackson
Made an appointment weeks ago, at the location on Evans and they just called me a few days before my appointment to inform me that they don't accept my insurance. Very disappointed because they could have told me that when they made the appointment weeks in advance. The real disappointment is that I've been here before with the same insurance, now you don't accept it. Now I have to wait 3 months to be seen at a different location, when this place could have informed me sooner. Very unprofessional.
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January 2023 by Kimberly Aaron
Great experience for myself and my children. Staff was very warming and kind. Adam even adjusted my glasses perfectly! Thank you!
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January 2023 by Lisa Pirog
From start to finish everyone I encountered was very efficient and kind. I will definitely continue using Harrington for all my eye care.
