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February 2024 by Carol Hill
Yet, another office with an automated message, except this one doesn't ask you to leave a message. You're actually asked to call back at another time. I've called back 5 times in the past 20 minutes. I just don't understand why it is so hard to get assistance with this area of medical!
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July 2023 by beverley jackson
I have always had great service from the people who work there. My aunt who is almost 101 in years received exceptional help and guidance from them and they treat her like family an exceptional company
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May 2023 by Carol Weatherford
Great experience! Very informative, got me in quickly (within the same week) and had the trial contact in stock!
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September 2022 by CDR
They do a wonderful job every time. Super pleasant staff are great to deal with, and I like it that they send me a text when my contacts or glasses are ready. Family owned place too??
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February 2022 by Kadee O'Donoghue
My coworker recommended this place and I called and Got an appointment in a timely manner (less than 2 weeks). They were able to schedule me in the afternoon which was great for my work schedule. The staff was Helpful and very kind. Did not have to wait more than 10 mins for my appointment. I was able to bring my old frames in and save some money. I would recommend this place to anyone.
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February 2022 by Morgan Klimczak
The staff here is absolutely wonderful! I went in several years ago with severe migraines/eye strain and ended up needing glasses. The staff was extremely patient, explained everything thoroughly and made the experience a very easy and pleasant one. I went back again yesterday for an eye exam and new glasses and was again, very pleased with my service. Same great staff, was in and out quickly, they let me know in advance their covid procedures, explained clearly what I was paying for and when to expect my glasses to be ready. Couldn't ask for a better customer experience! Thankyou Matt, Cassie and the staff of Eyecare of Florence.
