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June 2024 by Leahmarie Cottingham
Went in there today there were two gentleman in there one was a Pastor such a nice guy he looked like Steve Harvey he had his picture with me which I absolutely treasure since I love Steve Harvey! The cashier was awesome very pleasant the other gentleman was a treasure as well! The world needs more people like these three I had the pleasure of meeting today!
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May 2024 by Gloria Riggins
Cvs is my favorite pharmacy.
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April 2024 by A.P
Ten minutes on hold with the pharmacy. Never got an answer
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April 2024 by Chevanique Windley
Definitely my favorite pharmacy!! One one every corner!
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March 2024 by Richard Porter
Everything behind the counter is always in disarray - bags of rx all over the floor and tops of counters. It seems as though the pharmacy staff really does not care about the quality of their service nor the appearance of their pharmacy. Honestly - it gives me some concern about the accuracy of the orders being filled. Hours for the drive thru are a moving target. I'm not sure what is going on here, but I think we will migrate to another pharmacy.
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February 2024 by Jarrett Russell
Went to cvs 2 days in a row and they told me they never received a prescription for me. Got my prescription filled at a different pharmacy and then was notified my prescription was filler three days later at cvs.
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January 2024 by T B
The drive through pharmacy is always closed for no other reason than they do not want to deal with the hassle. The employees are always rude and the pharmacy has the worst service that I have ever received in Florence.
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January 2024 by Jamie Nettles
Waiting 15 mins on an automatic refill. Really passed especially since it was supposed to be done 12/10 and it is now 12/13. Worker was rude
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January 2024 by Osatohanmwen Uwagbai
I was very satisfied with my visit. I received excellent customer service. The staff members were friendly and very helpful. I will return to this location in the future.
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January 2024 by Jay B
Went to pick up a prescription last week 3 different times. After some research, CVS says they are out of my prescription although no one told me. Each time 15+ people was in line. Drive thru always closed. Phones are constantly ringing. The whole store is a mess and really dirty. Trash all over the parking lot.If I could give it a zero, I would.
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January 2024 by Marquis Sanders
Probably the worst pharmacy experience I've ever witnessed. They're beyond slow and lied to me saying they didn't have my prescription because my insurance wouldn't pay for it. Wouldn't common sense ask you if I wanted to just pay for it out of pocket instead of me wasting another hour waiting.
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January 2024 by Jim Cox
Employees are two busy talking to each other. Very unprofessional. Need new staff in pharmacy. Zarahn be or regional manager needs to do store check in announce.
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January 2024 by Wenbo Luo
Worst pharmacy ever! Very short open time and the service is extremely slow.
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December 2023 by FlotownHockey
The front checkout lines were great for me and I've had no issues there. However, the pharmacy experience was a complete disaster (and has been for a long time). The phone rings nonstop and not a single employee answers it. The checkout line at the pharmacy was also very unorganized. The employees that work in this area were fairly unpleasant to me and others with their customer service. I did not feel comfortable at all during my visit to the store and will be taking any medical trips that require the assistance of the pharmacy elsewhere.
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December 2023 by Lachelle McFadden
They do not fill prescription unless you're right there in person and willing to wait. They are in no rush when a doctor sends a prescription over, to fill. Always slow. Your prescription can be sent a week in advance and it's still not fill. Horrible place.