-
February 2024 by Robert McCready
I recommend this family-owned vet practice. Dr. Lockhart aka Doc takes time w his patients and their owners. He's smart, and he makes thoughtful referrals when necessary to provide "gold standard" service. He's provided successful surgeries for many dogs and cats for my family. We respect and depend on him for yearly veterinary checkups. His wife Jennifer takes a personal interest in their human clients while managing the whole shebang.
-
January 2024 by Jessica Carmichael
If only they had a zero starts option -I wanted to share a horrible experience I had with Companion Veterinary Care Friday.In order to make an appt/establish a new pt, you must give a $50 deposit. Ok no problem. However, evidently they have a policy that there is only one person allowed in the room with the pet. This was not relayed when I made the appt of course and pd the deposit. They informed me once we were in the room that my 6 year old daughter had to sit in the lobby by herself. In no world would I ever allow my child to sit in a lobby by herself.I can understand that this is the right of the business; they can enact any policy they want no matter how irrational but seems this would be relayed when the appt was made and deposit paid.The vet refused to allow her in the room.Of course we did not stay, did not see a dr, and I am not being refunded the $50.I would adamantly recommend you not use this establishment.***In response to the reply on this review:It wasn’t a choice to simply not adhere to the policy. The policy should be stated up front when appt made and deposit paid rather than buried in an email.We were offered to move to a room where I can leave the door “cracked to keep an eye” on my small child in a waiting room that was in fact not empty on arrival and open to anyone to come in the front door. Not an option for this momma.The other option of taking my injured dog to the back with staff that were already less than kind and visibly irritated, also not my preference.Not a problem, we found a family friendly vet. The issue is we paid for a service we didn’t receive based on a controversial policy that is not stated upfront.To put it simple, it’s deceitful and bad business.
-
January 2024 by Carlos Velez
I had a stroke. I called to cancel two appointments. They decided to cancel the sooner one and not the second ones. They admitted to it. They are still charging a missed appointment fee. They prefer I see another vet because they will not credit the fee. We were about to spend another 500+ there on our three dogs. They said we are at an impasse and it would be better to get another vet. Disgusting horrible service. Don’t take your pets there. I regret exposing our dogs to them.
-
October 2023 by Sharon Sperry
Everyone is so great and friendly
-
September 2023 by Elizabeth Riley
One of our cats has been diagnosed with feline herpes.. we have other cats in our house and kittens.. this week alone we had four kittens and one cat die.. clearly the cat died from herpes.. he was so congested and we gave him a steam bath to open him up (which the vet said to do for another one of our cats) yet he died.. we went to the vet to get medicine and talked to the vet. he came out and proceeded to tell us we didn’t have permission to give a cat a steam bath which we did! I will not be using this vet again. I’m taking my cat and cats somewhere else this is ridiculous..
-
September 2023 by Hannah Rowe
One of our cats has been diagnosed with feline herpes.. we have other cats in our house and kittens.. this week alone we had four kittens and one cat die.. clearly the cat died from herpes.. he was so congested and we gave him a steam bath to open him up (which the vet said to do for another one of our cats) yet he died.. we went to the vet to get medicine and talked to the vet. he came out and proceeded to tell us we didn’t have permission to give a cat a steam bath which we did! I will not be using this vet again. I’m taking my cat and cats somewhere else this is ridiculous..
-
September 2023 by Bob Lawrentz
Friendly and very helpful. They treat our animals with great care and love
-
August 2023 by jimmy woods
Title: Exceptional Care and Compassion at Companion Veterinary Care in Florence, SCI have been a loyal and satisfied customer of Companion Veterinary Care in Florence, SC, for several years, and I cannot speak highly enough about the exceptional level of care and compassion they provide for our beloved furry companions.From the moment you step into the clinic, you are greeted with a warm and friendly atmosphere. The staff at Companion Veterinary Care are not just highly skilled professionals, but they genuinely care about the well-being of your pets. They make every effort to ensure that both you and your furry friend feel comfortable and at ease during each visit.The veterinarians at Companion Veterinary Care are second to none. Their expertise and knowledge in the field of veterinary medicine are evident in the thoroughness of their examinations and the accuracy of their diagnoses. They take the time to listen attentively to any concerns or questions you may have, providing detailed explanations and guidance. Their dedication to staying up-to-date with the latest advancements in veterinary care is commendable.The clinic itself is clean, organized, and well-maintained. The state-of-the-art equipment and technology they utilize further enhance the quality of care provided. Whether it's routine check-ups, vaccinations, or more complex procedures, you can trust that your pet is in capable hands at Companion Veterinary Care.One aspect that truly sets this practice apart is their commitment to educating pet owners. They go above and beyond to provide valuable information on preventive care, nutrition, and overall pet wellness. They understand that a well-informed owner is an empowered one, and they take the time to ensure you have all the necessary tools to keep your furry companion healthy and happy.What truly distinguishes Companion Veterinary Care is the genuine love and compassion they show towards animals. They treat each patient as if they were their own, offering gentle care and understanding. It is evident that they have a true passion for what they do, and it shines through in every interaction.As a long-time satisfied customer of Companion Veterinary Care in Florence, SC, I wholeheartedly recommend their services. They provide exceptional care, expertise, and compassion for your furry family members. From the friendly staff to the knowledgeable veterinarians, you can trust that your pets will receive the best possible care at Companion Veterinary Care.
-
June 2023 by Tracy Count
Have taken my dog after an injury and they were able to fit me in. After we came home they have called to check in her. Very friendly staff.
-
June 2023 by Bonnie Davis
This is my dogs veterinarian. The only one she's ever been to. She's over 16 years old and dying and because they are booked they will not let me bring her in to take her out of her pain. Ridiculous heartbreaking
-
May 2023 by Pat Simmons
The vet is very attentive ,my little GiGi is a older small dog and not comfortable around everyone she wagged her tail though out her check up,aid that gave her shot & cut her nails was nice so this put me at ease
-
January 2023 by Carolyn Hickey
They are definitely dog oriented and treat the animals with care and respect. I like when they talk to my dog and try to make her feel comfortable. They let me know when the next appointment is coming and when she needs shots in between.
-
October 2022 by Rebecca Waters
We've used this vet clinic since we moved here in 2003. It is a trusted place, and great service.
-
September 2022 by Jenna Amerson
There was 1 lady in there that worked that I didn't care for at all the other 2 were great. That particular one didn't bother to help us at all with the 100 lb. Dog I brought in, to move onto the scale. Just watched and didn't offer. After that, 2 other ladies came in from break and were exceptionally nice.
-
September 2022 by Jason Erxleben
Dr Lockhart and staff have treated our pets for nearly 20 years. They are always friendly, compassionate, and knowledgeable.
