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January 2024 by Jessica C.
Where is the zero stars option?! I wanted to share a horrible experience I had with Companion Veterinary Care 3 days ago. In order to make an appt/establish a new pt, you must give a $50 deposit. Ok no problem. However, evidently they have a policy that there is only one person allowed in the room with the pet. This was not relayed when I made the appt of course and pd the deposit. They informed me once we were in the room that my 6 year old daughter had to sit in the lobby by herself. In no world would I ever allow my child to sit in a lobby by herself. I can understand that this is the right of the business; they can enact any policy they want no matter how irrational but seems this would be relayed when the appt was made and deposit paid. The vet refused to allow her in the room. Of course we did not stay, did not see a dr, and I am not being refunded the $50. I would adamantly recommend you not use this establishment.
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December 2023 by Carlos V.
I had a stroke. I called to cancel two appointments. They decided to cancel the sooner one and not the second ones. They admitted to it. They are still charging a missed appointment fee. They prefer I see another vet because they will not credit the fee. We were about to spend another 500+ there on our three dogs. They said we are at an impasse and it would be better to get another vet. Disgusting horrible service. Don't take your pets there. I regret exposing our dogs to them.
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January 2023 by Michelle S.
First of all, a few years ago I need a vet for my cat, Socks. Being new to the area, I did a lot of research online trying to find a vet that had decent reviews. My husband always took his 2 dogs to this clinic, but after I read the reviews regarding the staff being rude and the vet misdiagnosing pets, I decided to take my cat elsewhere. Well today we brought 1 of my husbands little dogs in to be seen at this clinic and I can see why they receive poor reviews. To begin with, the receptionist could not find any info on our little dog but had info for the other little dog. Next, the vet tech stated that only 1 person could go into the exam room with the pet due to COVID. Mind you, NO ONE was wearing any masks and did not ask us to wear a mask. I told my husband to go ahead in the room seeing that he's the one paying the bill and if they have to give prices for anything, even shots, I figured it would be best for him to decide. Well as I'm sitting in the lobby I can hear the vet in the room just chattering away, and I heard him say something that perked my ears up and caused me to stand outside the exam room door and listen in. Once the vet left the room I opened the door and asked my husband what was going on. He said that the vet said that our dog has arthritis. The reason why we needed our dog examined is because in her abdomen you can feel round balls and one of her nips occasionally leak which was concerning to me, not too mention that she has lost weight and you can easily feel her spine and hip bones. I asked if the vet said anything about the little masses in her abdomen and my husband said he forgot to mention it. So we swapped positions. He waited in lobby and I waited for the vet to come back into the room so I could aske him why he believes our dog has arthritis. The vet tech and some other dark hair chick came into the room with a quote for dental procedures and pain pills. I tell them that she does not need pain pills because she does not have arthritis and that I wanted to speak with the vet. The blonde vet tech informed me that everything was explained to my husband. I said well now I need it explained to me because my husband left a few details out. Vet tech says why didn't you come into the room in the first place. I said b/c my husband is paying the bill that's why. The little dark hair chick says under her breath, and I quote, "that's not our fault". The vet tech and I are still going back forth as to why I don't need to see the vet b/c everything was explained. I'm asking her who does she think she is to debate with me, and she tells me to calm down which made me jump up from my seat and firmly said once again I want to speak with the vet. Rude girls leave and vet comes in asking me why am I so upset. I tell him because she does not have arthritis and to explain to me why he things she does. I say this little dog jumps up and off the furniture, she stands on her hind legs and paws the air as little dogs do, and she runs up and down stairs. The vet proceeds to tell me how he's been a vet for 30 years and that he has arthritis and he can jump up and down. I said so do I and I can't. I asked him why he did not examine her b/c she's here for the abnormalities in her abdomen. He states, and again I quote, "I admit that I did miss that but I've been doing this for 30 years and you can have arthritis and not have any pain." I'm like Really huh, I don't see how that's possible. I said she's an 11 year old dog and you all don't even take blood from her to make sure her liver and kidneys are fine?? You diagnose her with having arthritis and yet you take no x-rays to confirm your diagnosis. Again for the 3rd time He repeats how he's been doing this for 30 years. No mention whatsoever of why she is so skinny. I would imagine a blood panel might have helped answer that question. Instead they check her for intestinal parasites and heartworm. Vet says that it's best that I take her somewhere else and I say fin
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September 2022 by Wilma Scott
This Is Not A Pet Hospital. I Took My Poodle There Dr. Lockhart Is Her Veterinarian She Hadn’t Eaten Or Dranked Anything In 5 Days. He Needed Blood Work & Cost Of The Visit When I Had Already Told Him She Hadn’t Eaten It Costed Me $194. The Labs Came In The Next Morning White Blood cells, Kidney Levels & Liver Levels Elevated He Gave Me Medication Which Costed Me $94 The Next Day He Wanted Me To Bring Her In So Get A Using Sample Which They Wanted Me To Catch At Home With A Plastic Container I Left Her There Over Night She Hadn’t Used The Bathroom & Said She Needed To Be Euthanized. She Had A Broken Paw, Nasty Substance On Her Bottom & Was In Worst Condition. They Had A Pee Pad In Her So I Couldn’t See Until I Bought Her Home Their Attendant Put Her In My Car. When I Called Them Back In Monday Morning Because It Was 12:00 On Saturday When I Picked Her Up. The Nurse Denied The Issues & Said She Must Have Gotten That Way On The Ride Home. Please Don’t Take Your Pet Their For Any Serious Issues… She Had Just Gotten Her Shots In March Because She Was Being Boarded Due To A Love One Passed In Our Family. She Was Boarded Again In June Due To Another Love One Passing. The Operator Told Me Their Air Conditioning In The Boarding Area Was Out But Would Be Repaired By The Time I Brought Her Their!!! My Baby Was Euthanized & I Had Her Cremated By A Pet Hospital On Irby Street… They Are The Best!!! Sleep Peacefully Tasha Scott 8/6/2022 Love You Baby Mommy
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April 2022 by Vera H.
We've been using Companion for 18 years and I have no complaints. They were very sympathetic when we had to put down my Aussie of 12 years. We now have 2 dogs and they have been so helpful answering all of my questions. I feel like they truly care about my babies.
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August 2021 by Alona Brown
I have been going here since I got my first pet and I love the people here. They take good care of my animals. Now with more pets at home, I will not take them anywhere but Companion. Great vet!!
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June 2021 by garry myers
Love this place
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May 2021 by Marie Evans
So apparently when the employees are rude to the clients it's the clients fault for getting upset about it do urself a favor and take ur fur babies somewhere. Anywhere else..
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April 2021 by Marilyn Webson
Everyone was very helpful and friendly
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January 2020 by allan ussery
The staff really works to make your pet feel welcome. Really like the notifications of upcoming appointments or meds.
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December 2019 by Kiki M.
Really patient and great vet. They never overbook and I rarely spend more than 45 minutes per appointment. They employees are kind, friendly, and respectful. I only give four stars because getting an appointment for a teeth-cleaning is a real challenge as they only do it on Wednesdays and you can't book earlier than a week in advance.
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October 2019 by Liz F
This place genuinely care for your pets and make sure your pet needs are met. the staff there is also super friendly and knowledgeable!! The ladies that work the front desk are just the sweetest!! I'm so glad we found this place cause the last veterinary we went to in town didnt care about our pets or customer service. This place is definitely our new veterinary clinic.
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July 2019 by Liz V
This place genuinely care for your pets and make sure your pet needs are met. the staff there is also super friendly and knowledgeable!! The ladies that work the front desk are just the sweetest!! I'm so glad we found this place cause the last veterinary we went to in town didnt care about our pets or customer service. This place is definitely our new veterinary clinic.
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July 2019 by Darlene P.
I had one of my dogs put to sleep in August 2018. Lady vet did a fantastic job informing me of everything thing to expect. I chose to stay in the room and comfort him during this procedure. Very sad day but she made it bearable. Two weeks ago I had another dog put to sleep by Dr. Lockhart. Was not impressed with his bedside manner at all. First he put the needle in but didn't hit the vein. Had to pull out and restick. My furbaby was whining so I knew he was hurting. Second stick went in but by that time blood was on his leg. Said he didn't know if he got enough in him so went out and loaded more in needle. Came back in and gave him more. Listened to his heartbeat and said "he's dead" and walked out of the room. My heart was breaking for my furbaby because I felt I had just put him through torture. He did not just fall asleep quietly. He fought the pain of being stuck three times!! I will never forget Dr. Lockhart's handling of this situation and I will never return there with my current furbaby. Not happy with Dr. Lockhart at all. Going elsewhere for required services.
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August 2018 by Cathy M.
-0- My Daddy & his dog, Gunner, were longterm patients of Dr Lockhart's. Dr Lockhart & his receptionist were terrible & spoke so disrespectfully to my sweet Daddy! This is a photo of my Facebook post. This is actually a "watered-down" version of what happened! I've given the vet ample time to apologize to my Daddy, but he has not !
