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September 2024 by Francis Rossi
I had a great experience in the beginning buying my 21 rst but I asked about another dealership other than Dimmit. I never received a call back. I did send a email
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July 2024 by Ethan Carney
There are no words to describe how ABSOLUTELY AWESOME the customer service and attention to detail is at American Luxury Coach! Jumpin’ Joe & Sandy went above and beyond to assist with a challenge that had absolutely nothing to do with the exceptional work they did on my truck.
If I could give more than five stars, I would without hesitation.
I highly recommend American Luxury Coach with confidence!
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May 2024 by Michael Brown
I purchased my 2017 Silverado with a lowered package in 2017 from Marine Chevrolet in NC and love it. American Luxury Coach has assisted me with any issues or additional parts etc that's needed. Sandy at American Luxury Coach along with Russ are truly great Americans. A special thanks to Sandy your support is 10 out to 10. Joe the owner is a great American also. "Always service with a smile."
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January 2024 by william libby
I’ve been in customer service for the past 40 years, in saying this I wanted to recognize Sandy and the team at American Luxury Coach, this is my 4th ALC truck and the first minor issue ever. I had an issue with the running board lights and a scuff on a rear wheel flare that someone scuffed for me in a parking lot. With one phone call to Sandy, a few emails back and forth, I had an appointment for 8am a couple days later, when I arrived I was welcomed by name, the owner stopped by to shake my hand, running board lights replaced, wheel flare replaced and I was out the door within 40 minutes. Thanks again ALC.
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November 2023 by Rose’s cooking and beyond
The short ribs was excellentBenzine fishAnd seafood pastaThose plates must to try
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September 2023 by David Fretz
Z-96 Ducks Unlimited is awesome
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February 2023 by Gio Lazo
You can find great people here and buy awesome trucks
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January 2023 by Anthony Ramirez
ALC builds amazing trucks and they never fail to turn heads. A few weeks ago, I was having issues with the side steps and the team at ALC were able to walk me through how to solve the problem right over the phone. My phone call was directed to a gentleman who was knowledgeable about every detail about the build/install and he was able to identify where everything was located: even though I was hundreds of miles away in the 1st state (Delaware). Needless to say I was impressed. It is a testament to how the team at ALC takes pride in their builds. They were able to save me a trip to the dealership, and I am one happy customer for it. Everyone here was friendly & professional. I couldn’t thank you guys enough.
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January 2023 by William Inman
Would like to extend a huge thank u out to mr.joe and mrs.sandyfor all the time and care with my z92 I'm am very grateful to u too and all your hard working staff for always putting your customers first it is a true pleasure to own one of your trucks thank u again....
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December 2022 by Savannah Williamson
Working at American Luxury Coach has been such a wonderful experience. I would like to thank the staff and management for the wonderful opportunity that i was given to utilize my job skills and extremely appreciative for the new skills i was able to learn while working with this wonderful team of individuals. I have learned so much with the help of these wonderful people both professionally and personally. Working here has been such a pleasure. All the employees have treated me with respect and compassion. I am truly going to miss every aspect of my job and the wonderful relationships that i have built. I am very grateful and pleased with my experience at American Luxury Coach.Keep up the wonderful job at building custom built trucks with precision, quality and care. You are making the world a safer place to travel one truck at a time.P.S. Don't be surprised if i come back with my entire family one day and continue to work for this amazing company and wonderful people.God Bless.
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October 2022 by Jesse Hawthorne
I recently picked up my new 2022 Z92 from marine Chevrolet in Jacksonville NC. great truck, and a great deal!I ordered a LTZ and it was beautiful, however i wanted a little more and marine shipped the truck to American Luxury Coach. from there Allie, my contact, took over. She offered suggestions, called me, sent me options, sent me pictures and at the end of the day I got a truck better than I had imagined. it is really rugged looking but in a very sophisticated way.Thank you Marine and thank you ALC..."Allie"!!!
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July 2022 by Brian K
American Luxury Coach is an excellent company. Had a small issue with some of the parts they installed. My dealer couldn't get it repaired and basically ignored me since it was an "ALC problem" (which is odd because the dealer sold me the truck & warranty) so I called ALC directly. They immediately sent out the replacement parts and made sure I was satisfied. They stand behind their work. If your dealer is giving you the run around then call ALC directly. They really care and Sandy is great!
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July 2022 by Jamel Anderson
This is not an angry post it's an informative post of my experience of American luxury Coach. I purchased an brand new 0 miles 2022 Silverado with American luxury Coach package Z92 on it. The website list all the modifications that they're supposed to do but they don't. I also emailed the ALC via email to asked about the upgrades and got no reply back. I had my truck for several month you will learn that the workmanship is cheaply done, and my side steps have led lights with stop working within weeks of having my truck. The led light wiring eventually just fell and hung off the truck, and it took ALC weeks to ship the lights from South Carolina to Fayetteville, NC were I bought my truck from Reed-Lallier Chevrolet. The amout of money I spent on this package I would expect more.
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July 2022 by Benjamin Bonilla JR
My Ram 1500 is incredible! Very happy and I spoke with Sandy who was so helpful and kind!
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May 2022 by Savannah Garavaglia
Working at American Luxury Coach has been such a wonderful experience. I would like to thank the staff and management for the wonderful opportunity that i was given to utilize my job skills and extremely appreciative for the new skills i was able to learn while working with this wonderful team of individuals. I have learned so much with the help of these wonderful people both professionally and personally. Working here has been such a pleasure. All the employees have treated me with respect and compassion. I am truly going to miss every aspect of my job and the wonderful relationships that i have built. I am very grateful and pleased with my experience at American Luxury Coach.Keep up the wonderful job at building custom built trucks with precision, quality and care. You are making the world a safer place to travel one truck at a time.P.S. Don't be surprised if i come back with my entire family one day and continue to work for this amazing company and wonderful people.God Bless.
