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June 2024 by Shaneka Dennis-Polite
Came in for an oil change and was there for an hour and 30 mins. After asking about the timing they explained they we putting air in the tires and it was apart of the business. (That wasn’t my problem though) My husband told them we had an appointment to get to and when he walked off they didn’t see me standing there still and proceeded to talk badly about us and how we should have went somewhere else. (That was the problem. Dont ever talk about your customers but you’re correct we should have went somewhere else)
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April 2024 by Dorothy Clause
Thank you for coming to rescue me off the side of the road. And thank you for fixing my truck. Just drove it home and it ran like it just came off the assembly line. Job well done!!!
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December 2023 by Amy Gesell
My husband worked with the ladies at the front desk, Megan and another lady’s name that I just can’t remember, to surprise me with a new Ranch Hand brush guard for my truck. I was told by my husband to walk in, hand Megan the keys and go sit in the waiting area, no questions asked.Well, I did what he said and in what felt like less than an hour, I was told my truck was ready. Still clueless as to what was happening, I was escorted outside to my truck, by the pros who installed it, to see a shiny new brush guard on the front of my truck WITH A BIG, RED BOW on it!Look, folks who work like this, who work like they care about their customers, they all deserve more than 5 stars, but since thats all Google will allow, 5 stars it is!The business itself is right off the main road, access to parking is convenient, and the quality of work is exceptional. The waiting areas are comfy - one inside, one outside, and there are snack and drink machines for your convenience.As I waited, I saw many happy customers come and go. If I ever need another Ranch Hand or the next time I need tires, I’ll scoot on up to Estill to see these folks. I deeply appreciate how hard they worked to give me a really nice Christmas surprise!
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December 2023 by Amy F.
My husband worked with the ladies at the front desk, Megan and another lady's name that I just can't remember, to surprise me with a new Ranch Hand brush guard for my truck. I was told by my husband to walk in, hand Megan the keys and go sit in the waiting area, no questions asked. Well, I did what he said and in what felt like less than an hour, I was told my truck was ready. Still clueless as to what was happening, I was escorted outside to my truck, by the pros who installed it, to see a shiny new brush guard on the front of my truck WITH A BIG, RED BOW on it! Look, folks who work like this, who work like they care about their customers, they all deserve more than 5 stars, but since thats all Google will allow, 5 stars it is! The business itself is right off the main road, access to parking is convenient, and the quality of work is exceptional. The waiting areas are comfy - one inside, one outside, and there are snack and drink machines for your convenience. As I waited, I saw many happy customers come and go. If I ever need another Ranch Hand or the next time I need tires, I'll scoot on up to Estill to see these folks. I deeply appreciate how hard they worked to give me a really nice Christmas surprise!
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November 2023 by Kaylin Carroll
Took my truck up there for an alignment and ball joints and the truck was still riding rough. So I got another mechanic shop to look at it and they said that the control arm was put on BACKWARDS!!! If I could give negative stars I would because i literally called dr tire and told them the truck was still riding rough and they told me it was bc of my tires!
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November 2023 by Damon Paul
very nice people. very professional and explained everything.
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October 2023 by ReneeOnPoint
While traveling back home, Jerry and Curtis gave friendly and helpful information on my vehicle. Good customer service.
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July 2023 by Simon Gutiérrez
Excellent
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May 2023 by Bubba Lee
Fast friendly service!
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November 2022 by Caitlin L
My husband and I stopped on our way to FL for our check engine light. We were stressed about our vacation but were in and out within 30 minutes. The Dr. Tire staff was extremely professional and knowledgeable. We HIGHLY recommend, you can tell they genuinely care about their customers and their experience!
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November 2022 by ernest lee morell sr
They seem to be a great group of people, very professional, they advised me about something they thought I needed to complete the work I wanted to be done, in order for them to do an excellent job,I needed to purchase this particular product, but the Truth is, man it was DEEEP $$$$ POCKET, well maybe another time, but all in all it's a great place to hook up your auto repairs.
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August 2022 by STEEN LARSEN
If you are a trucker and stranded on I-95 from mile marker 1 thru 45 this is not a cheap option almost $840 for a used tire and 4hr wait - might be better off heading up the road to Walterboro and avoid this vendor
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April 2022 by Jim B.
Stranded with a flat tire and they took care of it. Very fair price, quick, professional service.
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March 2022 by Aston Haughton
The secretary was very, very courteous. The workmen wrre very knowledgeable of their assignments, but more so, the cost to work on my vehicle was very reasonable. I'll sure do business with Dr. Tire agan and I would recommend this place.
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February 2022 by Diana Youmans
Fast and efficient service with excellent customer service
