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January 2024 by Coolcat Pvp
Did awesome on the body work but added additional scratches to my car that wasn't there when I dropped it off. I didn't get an apology about it or anything so I just told them to please be careful with other vehicles.
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December 2023 by William Hyman
Car looks great
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September 2023 by Carl Griffith
If you are looking for the best body repair shop in the greater Florence area, this is the place to come to. The work they do is first class and you will never know your vehicle was damaged.Services: Painting
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September 2023 by Hailey Jessup
If I could give this place 0 stars I would. Not only did they not completely fix my car after having it for 2 MONTHS. (They did not replace the left front quarter panel even though it was bent). But they also gave me my car back completely out of gas and past E to the point it would not even give a range of miles until empty. I kindly asked if they would be willing to fill my car up enough for me to make it to a gas station without being stranded and they said “Well theres nothing I can do about that, we aren’t responsible for that” and refused to help me. I was simply asking for enough gas to get just above E so I could make it to a gas station, it’s not like I asked for a tank of gas. I barely made it to a station down the road and was almost stranded on the side of 52. Also, every time I called asking for updates about the car the woman at the front desk was extremely rude to me, to the point I just stopped calling and asking about it. This place has HORRIBLE customer service and they do not care about their customers AT ALL. I will never bring my car here again and will make sure my family and friends do not either. Terrible business and Service.
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September 2023 by love “fiesty” graham
Great professional service. I would highly recommend. Friendly staff and everything was explained. Thank you. Professional collision!
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September 2023 by Savana Blackmon
If I could give zero stars I would Car went for a new front bumper now every time I drive the bumper pops out of place honestly feels like you could just rip it off with one hand not to mention this was supposed to be a 3 day repair process and it took 22 days believe what you read about them keeping peoples vehicles for months on end I would take it back but I can’t afford to go another 20 something days without a car just for them to mess something else up this is what over $1000 and 22 days without a car will get you here
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July 2023 by Tamara Dickey
Thank you is not enough. The communication was awesome. My suv looks amazing. I appreciate all the hard work and wonderful customer service.
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June 2023 by Beatrice Scott
warm and friendly I would recommend anyone to them, their are good at what they do. they did a great job on my Nissan Murano like brand new if you ask me.Service: Body & Trim
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May 2023 by Roberta Burns
I’ve had several good experiences with Performance in terms of repair quality, but unfortunately that ended today because of their customer service. I went into the shop a week ago for an insurance claim and was told they were too busy and backlogged to even take photos and that I should come back next Friday between 8-4:30. When I walked in today at around 4:05, two employees stared at me and when I told them what I was there for, they said “well sorry we’re closed up.” I asked if they could take the photos and shared I’d waited a week per their instructions and was told they actually close an hour early on Fridays anyway and couldn’t do it (btw-their hours online say open til 5:30 so I was still there an hour early). When I asked if there was any way the photos could be taken so my claim could be moved along, both employees looked at me, said nothing, and then one took phone and the other got on a cell phone. After a couple minutes of waiting with no response, I left since there was another USAA certified collision center nearby I could use.
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May 2023 by Lloyd Flores
Repair or replace damaged rear bumper and lift gate
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May 2023 by Jay Fisher
Fantastic work ! We got a deer hit in our new car and you can not tell anything ever happened. Everyone was helpful and kind . Fully recommend this repair facility. Thanks !
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April 2023 by Michael Cote
We were sent here by our insurance after hitting a deer. They did a lot of repairs but really lack in the attention to detail debt. Runs in the paint. Chips on newly painted body panels. Spots in the paint. We kept going up there to pick it up only to find more flaws. Save yourself the time and money and go somewhere else.
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March 2023 by George Alford
Excellent service. Repair time was faster than expected, Came in as quoted with very clear and constant communication. Could not ask or expect more.Services: Body & Trim
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February 2023 by Elaine Wilson
Performance Collison did an exceptional job on our Ford F450. We had body work done to our bumper and driver side door after an accident. The outcome after their work was completed was spectacular. You can't even tell there was any previous damage. The staff was very friendly and professional. They treated our vehicle as if it was their own. Ashley, in the front office, was such a joy to work with. She went above and beyond to make sure we were satisfied with the work that was done. She kept us updated during the entire process. If you want your vehicle repaired right, Performance Collision is where you want to bring your vehicle. They are by far the best body shop around.Services: Body & Trim
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February 2023 by Dawn Walsh
They did the repair estimate on my car for Allstate after my car was wrecked and it seemed accurate and helped Allstate determine that my car would be totalled. I went to get my belongings out of the car and take my tags off and there was no problem.
