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April 2024 by Steve R.
Will not be shopping at the Easley Sam's club again! One of the seniors who walks around the checkout lines talked my wife in to signing up for a Sam's credit card and signed her up on the spot and had her pay for her purchases using the new account. My wife doesn't have a job!! They told her they would use MY income and approved a $7,000 credit line in MY name!!!! This will negatively affect my credit score!! I am closing the account today! I work in Greenville so if I need something from Sam's I'll shop at the Greenville store. Of course they might do the same crap. I might even cancel my Sam's account all together and switch to Cosco
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February 2024 by Vicki Smith
Always enjoy going to Sam's. New products plus the ones I always buy. Clean good service. All round good experience.
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February 2024 by marieann fisher
I was in smas club and David Gawel helped me cut my bill in half with Cinch Home Services! Stop by him when you get a chance
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February 2024 by Claudia Roca
It's very good, there's everything and it has good prices.
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February 2024 by Cynthia L. Blackwell
❤️❤️❤️
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February 2024 by teresa crisp
When you call out there, you cannot get no one to answer the service desk
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February 2024 by David Gibson
Ordered an item to pick up they took payment and stated we could pick it up between 3 and 4 on this date. So I drive an hour out of the way and get there at 3 they say let me go get it. Come back and tell me they had 6 when I ordered and paid for it now they are all gone. Said they sold them since I ordered it .then as I'm there the employee sends me the cancelled order from her hand held device. What is the purpose for ordering it if they sale it from under you. They did said oh well sorry
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January 2024 by Bradley Swaney
Had everything needed. Friendly staff. A+
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January 2024 by Stanley Jordan
A good place to shop
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January 2024 by Mary Eurich
Got what I needed and left. Quick trip.
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December 2023 by Becki Ellison
The store and it's associates are amazing...except, I have called the store multiple times, each time letting it ring...one time it actually hung up. Is there no one at the service desk?
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November 2023 by Mark E
Update****I was just called by the manager of Sam's Club and we had a great conversation, that was both productive and informative.They assured me that they will address the issues I outlined. They did repair the drink machines, having to escalate the ticket to get it done and they did in fact go purchase extra mustard from a sister store to address the great mustard outage. It seems like many places, the pandemic left them short staffed and some of the new hires didn't or wouldn't work out. They are trying to raise those standards and I believe they are working on it. Kudos to Sam's Club for reaching out to me and addressing my concerns.11/13 I know it's just a cheap sundae, but I'm pretty sure this isn't the way they taught the worker to make them. 11/7 Where do I start? Your Sams Club in Easley needs attention. The primary issues revolve around the cafe and how it is run and also the cleanliness of the area. For weeks I tried to order a brownie sundae to no avail. Everytime it was the same answer, we don't have brownies. Maybe remove the item from both the menu board and the app, or better yet, doesn't Sam's Club sell brownies? Maybe the manager could go get some from the store or bakery and cost them out so you can offer the items on your menu. It is obvious that the cafe has no manager, or one that does not care about customer care or customer perception. The last time I used the app to order, I stood waiting at the counter for around 5 minutes while the clerk took orders from those in line, despite the fact that I had ordered on the app and waited sometime before going to pick up my food. Today I tried to order from the app and was greeted with the message that the cafe was closed, which clearly it was not as I could see they were open and taking orders. My conclusion? The app ordering was turned off because someone does not like taking orders from it. Today the ice cream machine is broken, again which happens, especially if the machines are the same as at Mickey D's. Also, no mustard. How can you sell hotdogs and not have a primary condiment like mustard? Once again, does the store have mustard for sale? Why doesn't the cafe manager or store manager just go grab some and bring it to the cafe? Simple problems solved with simple solutions.The other issue, the area is never clean. Tables are dirty, the drink station is dirty, the condiments dirty, and usually there is water on the floor from leaking machines, not today however, although the wet floor sign is out just in case. It seems like a management problem. A culture of let someone else do the work, that's not my job. I know hiring is difficult, but maybe staff the store with more workers, and hold them accountable to do their jobs.Rant over, as I eat my hotdog without mustard. In some states, that is a crime.
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November 2023 by Laurie Giles-Hillstock, PhD
So I went to pick up a rotisserie chicken today. When I got to the back, there were members already waiting, frustrated that the chicken was done but no one was there to assist them. Apparently they had been waiting for over 20min & requested assistance multiple times. I personally requested assistance twice & waited an additional 10min before someone came to assist. Unfortunately, that person was untrained and unfamiliar with what to do. So it took about 10 -15 more minutes to get the assistance needed. It was truly a frustrating morning.
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November 2023 by Barbara Howard
Due to many surgery, I haven't shopped in quite awhile. I loved every minute of being in Sam's. Whish I had more $$, I could have stayed all afternoon. I'm ready to go back!!!
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November 2023 by Dee Dee Durham
I chose curbside this time and it was so fast. You just pull up and text them that you are there and within just minutes someone was there with my stuff! Definitely doing this again