Fort Hill Natural Gas Auth is a local gas utility that has been highly praised by its customers in Easley. The staff is known for their kindness, professionalism, and willingness to assist customers. The company's customer appreciation day was a huge success, with the Easley Police Department and Fire Department in attendance, along with various vendors providing gifts to the crowd. Fort Hill Gas provided refreshments like hot dogs, chips, cookies, and soda, creating a great atmosphere for the community to come together. One standout employee, Mackenzie, went above and beyond by preparing an extra meal for a customer and delivering it to their table with a joyful demeanor. Customers have also highlighted the excellent customer service they've received when reporting gas-related issues. The operators are described as awesome and super kind, quickly dispatching technicians to address concerns. One technician, Michael Albertson, was praised for his kind, focused, and thorough approach in resolving a gas leak, even staying until the furnace was back up and running. Overall, Fort Hill Natural Gas Auth has earned a reputation for providing exceptional service and fostering a strong sense of community engagement in Easley.
This local gas utility has been pleasant and helpful in answering questions about service to our property in Easley. Staff was happy to provide the info I needed and a person answered the phone, not an automated line.
August 2025
The staff there are very friendly and very helpful.
May 2025
I pay for the gas. They give the gas. Service at is finest.
