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January 2024 by Alyssa Hogan
The manager and other female employees were very disrespectful and rude every time I talked to them. I wouldn't recommend this place to anyone!!!! It's horrible
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January 2024 by Mason McCoy
These people are crooks and thieves. The vehicles are way over priced and it is made so you can’t pay them off or they break down before they are payed off. So I let the truck go back to them because I just couldn’t afford the high prices and they stole half the stuff out of it. They swapped my very expensive costa sunglasses out for a pair of Walmart classes like I wouldn’t know the difference and took half the tools out of the truck. I tried to call and ask about who handled my belongings and was rudely hung up on.
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January 2024 by Kristyn Stines
Will rip someone off in a heartbeat. Don’t go here if you value your money. Bunch of crooks.
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January 2024 by AUSTIN Wilson
Great place get car from . Great prices . Dre was really nice and got us in and out .
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January 2024 by John Marvin
Joseph is the man to see.
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January 2024 by Frankie Gosnell
Wouldn't do business with these people at all got a truck from them had it for a year so far nothing but problems out of them and the truck never missed a payment and sent numerous people to buy vehicles I am a ideal customer and they have treated me sorry wish I'd never done business with this company
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January 2024 by Sean Taylor
Had Scott Pilgrim of Family Auto reach out to me over social media over a disagreement about the value of one of the vehicles here. Wasn't intending to interact with this business, but he felt the need to harass me and then block me. Pretty sure this business isn't run ethically, and I would avoid it if at all possible.
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November 2023 by Jamie Cannon
I have been dealing with Family Auto of easley for 5 years now. They are professional and helpful. Always wanna put you on a car. Joseph and Scott are gonna be your go-to salesman. Warranty is amazing.
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November 2023 by Gabriela Fuller
My family was in a desperate situation and needed a car fast. We came up with the money we could to get a car from this location. 10 days and the transmission goes on it. It was under warranty but guess what the shop couldn't find one. 1 month with out a car and cant get to work my husband lost his job. My husband calls the manager angry and gets cussed out. I called they agree to get him in a new car 10 years older and 50,000 more miles on it they call it an even swap. 2 hours after driving it off the lot it breaks down. Guess what they are now trying to charge us $400 for the repair. We have called a lawyer and are going to seek justice and I hope the Federal Bureau of Investigation catches wind of what these scam artist are doing to vulnerable families.DO NOT BUY FROM THEM!!!!Update: They said they will pay for the repair but if it breaks down again they are wiping their hands clean of this situation. I will update if this lemon breaks down within the month.
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November 2023 by Erick Cuyar
I actually was going to buy a car from the dealership across the street, but they weren't there when I stopped by. I So decided to go across the street and see what deals Family Auto had. Being in a bad health situation and fixed income, I thought I wouldn't find anything I needed. My goal was to find a reliable car with good fuel mileage. I had a Jeep Grand Cherokee to trade and a few dollars. Corey stepped up and took awesome care for me. Showed real concern about my health issues and went to work hard for me. While I was walking around the lot, I spotted a hybrid Honda that looked great. I really didn't think I could get it, but I sat in it and told myself I really wanted this car. As I got it of the car Corey came out of the office with the approval. He really made my day! I had been so worried and they made it easy and comfortable for this cancer patient. I recommend going by Family Auto of Easley if you're looking for a good reliable car at a reasonable price. They will do what they can to fix you up.Erick
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November 2023 by Kimberley Teal
Very nice n helpful people . Bought our first truck Friday ? we are very satisfied so far.
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November 2023 by Andrew Seymore
If this place could be zero stars it would be that. They all nice until you hand over money and have an issue then it’s well you bought a used car but hey it has a warranty. Problem is you shouldn’t have to use a warranty less than a month of having a car especially when they jack the price up 2k on your way to pick the car up you already put a down payment on. Oh and the reason for the increase is for repair service work on the car and then you have your mechanic check it out and find out it was a lie. Then you try and talk to them about it and they still want your money even though they lied to you about it. Then they get rude with you and the general manager verbatim says your personal mechanic is just trying to sell you something and that you should only deal with their mechanics. Then they block you on social media for leaving a bad review on not one but 2 different pages. Stay far away from these crooks. On the plus side Scott and Laquisha (hopefully spelled correctly) are at least decent people and seem to have a moral compass. But Joseph and Don are both your stereotypical grimy comb over used car salesmen.
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September 2023 by Dominique W.
I thought this place was a good place to buy a car. it was my son's 18th Birthday! August 15th 2023, My baby boy went there with ALL of his money HE saved & put a down payment on a 2016 Ford Fusion. Soon as my baby test drove it, he told Josh it sounds like the transmission. Josh ensured him it was the tires. Josh set him up for an inspection. Bradley's told my son it was the TRANSMISSION!!!!! needless to say today is September 6th 2023, & my son only has got to drive it not even 10 miles. STILL TAKE THIS BABY PAYMENTS THOUGH...he can't even drive the mfka. these folks don't give no fucks!!! if it was their child they be mad asf as I am as the mother!!! THEY ARE A POS COMPANY. I didn't know they was like this!!! My baby is sad, worst 18th birthday ever!!! THEY NEED TO BE SHUT THE HELL DOWN!!!!! Immediately
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September 2023 by christianna painter
If your looking for a car with an affordable payment, go to Family auto in Easley and ask for Joseph. Tell him I sent you. I was having problems with my Nissan xterra. He finally got me to the right shop with the right person who actually looked over my svu and found the problem. Joseph is one of the best sales guy in the upstate. He stays true to his word. They get a lot of bad rep because of all the other Family autos around. But this one is hands down the best one to go to. Go ask for Joseph and tell him I sent you. You won't find a better warranty coverage in the upstate. They offer a 2 year warranty or 36,000 miles. You just pay $100 when it goes in the shop. Go see him you won't be disappointed.
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September 2023 by The Diamond Family
Car has been in the shop for 5 months since I got it! For an alternator issue. It got to the shop and apparently the motor locked up. Pretty sure that’s a lie motor was 10/10 good. Can’t get ahold of the shop their phones are disconnected…. Haven’t heard anything in 4 months from either. I’ve even showed up to the dealership to figure it out 4 months ago they said they had it handled. That’s was a lie. When it first got took to the shop by the tow truck they sent they said my car was stolen because the tow company didn’t tell them where they were taking my car.