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December 2023 by Kisey Danladi
This company install cabinets for Adam’s Home. We reported to Adam’s Home Warranty people that our soft close cabinets we not closing softly, that our kitchen and bathroom counters were pulling away from the wall, and one of the drawers was broken. This was reported back in May 2023. They managed to get someone to come out to look at it in late August 2023. He informed us that the whole cabinet needed to be replace in the kitchen (Aug. 2023). It is now late December (5 days til Christmas), and still no cabinet. They went from “your cabinet is being ordered” to “ma’am your cabinet was stolen, and we are in the process of ordering you a new cabinet.” I think my husband and I have been more than patient with this company. Now I am irritated as hell because after 3 months of waiting, I am still being told they are working on it ?
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November 2023 by Debby Pappy
Empty promises and a lack.of communication. My rep was in over his head.
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June 2023 by Anisha Armstrong
The staff was great. Very fast unloading ??
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February 2023 by Blake Miller
I never leave bad reviews but these two guys at Carter lumber definitely call for a bad review to save other people the stress of dealing with them. Initially Kyle was very helpful then it all went downhill, took months to get refunded for returned items Kyle and Tim Rowland acted like we were just a big inconvenience everytime I asked about the credits for returned items. Very unprofessional with Kyle not responding to text then act like I was just messing up his day when I got him in the phone. Even other employees at Carter lumber agreed with me about how these two guys do business. I was even told to try not to deal with Tim Rowland by a Carter employee because he has zero customer service skills. Maybe the other guys there are good at their job but avoid those two. We had too many issues to list here but that sums it up.
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December 2019 by just send it
They are a joke Took hour to get 5 pieces of plywood
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December 2018 by Sarah Batten
KFC Powdersville South Carolina
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December 2018 by Greg Kay
See kyle
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December 2018 by Nick Doriot
Carter Lumber was one of our main suppliers for our new home build. Initially, their service was quite acceptable while we were being supplied lumber and general building supplies. Since then it has been abysmal and our sales rep, Kenny has been nothing but excuses. Our window order had several issues and damaged windows. Our interior door order had nearly 10 of our 40 doors incorrect, with some incorrectly ordered and some missing. Since then it has been an additional 4+ weeks and we still don't have what we need, we are going on 3 months of not having doors. I. Addition, the picture shown is from supplies that they were suppose to take back and instead it appears the just broke the crown. Very unprofessional.
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December 2018 by Merrill Hartman
Jennifer Hedden was very cordial, professional, and got our needs done very quickly.
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December 2018 by Ken Hall
Best place for all your building needs
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December 2017 by Michael Sewell
Great prices. Good service. Will do business with again
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December 2017 by Shawn Christie
Good people good prices. Ty jennifer
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December 2014 by Taylor Armstrong
It's okay other than Steve the dispatch guy