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August 2024 by Catherine Richard
I had a minor repair. The gentleman who does appraisals looked at my problem and helped me resolve the issue for a lot less money than I thought I would pay. I highly recommend Rob's autobody!
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July 2024 by Brandon Skidmore
My wife's car is currently in this so called shop they have been "tearing into it" for over a week so I'm guessing the car is completely dismantled ? then they say claim has been turned in another lie I'd go elsewhere
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June 2024 by Brent Kehm
Was not pleasant working there now they trying to keep a days pay, turned and blamede for a pit bull attacking me as I road my bike 10 miles to work ,, definitely not organized, wouldn't recommend anyone go there, the owner will also tell you they can't match paint , that's a lie , you can tint to match insurance companies pay it ,, the fact is , they themselves can not match paint colors , there's training for that I know cause I've been through it , I've also made way more at other jobs then what this paid ,
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May 2024 by John Meridith
Work was performed on schedule and was well done. Would recommend to others and would trust again
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March 2024 by Paige Trimbath
Staff is very nice but also feel like I’m getting the run around. Brought my truck up there a couple months ago for a quote and I’m self pay so it’s all out if my pocket. They gave me a quote, a drop off date, and says it would take 2 weeks. First day it was there they called and say it was going to be an additional almost $400 than what they originally quoted then after the 2 weeks it’s still not finished I was able to afford to extend my rental another 2 days which was $100 but now being a single mom and already $500 over budget we’re entering week 4 now and I have no vehicle, can’t afford a rental, and have 2 toddlers. Needless to say I’m EXTREMELY upset with my experience so far.
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March 2024 by Ron Morrison
Had an accident where they had to replace my entire rear end of the car. And not only are they proficient but I think it looks better than the day I bought it. I would highly recommend this place to anyone.
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March 2024 by Storme Daugherty
Told me they’d check my brakes for me and then didn’t. They weren’t part of the work needing done but I was told they would get checked. My horn still sounds wrong. Tech said “they’re both connected” and just looked at me. I will be getting everything that was done here double checked by another shop. Disappointed with progressive and them both.
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February 2024 by Marvin Odell
Did a great job
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February 2024 by Scott Barbieri
These folks are top notch!
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February 2024 by takelia davis
Very helpful and understanding people..they have all respect from me with their business...
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January 2024 by battleship Strachan
A great local shop with a friendly environment. They did an excellent job on repairing my vehicle timeframe was within reason will be taking my business to them for as long as I’m a resident of this town.
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December 2023 by tammy butlin
customer service A plus awesome work
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December 2023 by rick scanlon
Great people, they take away a lot of the stress of needing a body shop (who wants their car at the body shop?). They communicate well.
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September 2023 by Beck Matheny
Someone backed into my car while it was parked, see attached pictures. About 6 months later, the protective film on the hood started getting spots underneath and continues to get worse. And when peeled off there are spots into the paint job.I contacted Rob's a year and a half ago. And everytime I call I get told that I'll get a call back, and that they have to figure out who is responsible for fixing it, them or company they chose to put the film on. It honestly looks worse than it originally did and I wish I had never had it "fixed".I have been patient for 1 1/2 year waiting for them to fix it. I paid for a service to have my car fixed and now it's worse!Service: Painting
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August 2023 by Ricky H.
My 5 month old SUV was damaged when an inattentive driver hit me in the rear. Dealing with their insurance company was a pain. But the repair facility was a very pleasing experience. When I told people at my job what had occurred, several recommended Rob's Auto Body for the repair. So after the at-fault driver's insurance company conceded liability, I went to Rob's for an estimate. The gentleman who estimated my vehicle was very professional and thorough. To the point, he explained what he believed the damages were, but would not provide a final assessment until they could get my vehicle up on a lift. The down side, because they are so popular, and my vehicle was drivable, the first available appointment they had was six weeks from that date. I agreed wait and let them do the repairs. Prior to me dropping my SUV off, they called to verify my appointment. This also verified they had all the parts in stock. And even though the insurance company had approved a rental car, they contacted both the insurance company and rental car company and arranged for them to pick me up at their shop. They called me with any questions, and updated me on the repair. My vehicle was ready on the agreed to date, and the job was excellently done. The replaced parts fit as well as the original parts did. And you cannot see any difference in the paint. The application and color matching is factory appearing. Even the cleaning and washing after the repair was flawless. I'm picky, but I could not find a smudge, streak, or water spot on the entire vehicle. No Mia aligned panels. No orange peel in the paint. I know American made vehicles, but I'm not a auto body tech. I have no idea what good body work should cost. But of course I received a copy of the estimate and bill when I picked up my Durango. The cost appeared to be quite reasonable. And the bill was very detained in explanation. When leaving, I was going to take the rental car, with my wife following me in our vehicle. Jeannie at Rob's asked for the keys to the rental. She advised, we will call and have them pick it up. I was OK with that also. If you or anyone you know of needs good quality body or accident repair work completed on a vehicle. Give Rob's the opportunity to look at and make your vehicle right again.
