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January 2024 by Mary Desrochers
Great Friendly Staff, knowledgeable and very efficient.....With many choices, I am happy Customer.
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January 2024 by Martin Beaulieu
This fiber optic Internet is great ?No more lag when I'm gaming on line!
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December 2023 by Gus McSpanky
In and out. Great customer service. Thanks.
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November 2023 by Kale Kale
Horrible customer service, reps have no understanding of their jobs or services. One person tells you one thing another person tells you another.
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September 2023 by Oskian Yaziciyan
Basic no frills internet service.
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May 2023 by scott sternberg
Spoke with technician over the phone and he solved the problem. Great Experience
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December 2022 by Chuck Benton
This company still cares about the customers. Sometimes when the co-op gets to big, they forget. HTC has not!
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November 2022 by Leslie Odierno
Good TV. Nice people. Good knowledge. The location is hellish with traffic. The notorious 501.
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September 2022 by Bud Blankenship
Moved here from NO. VA.... HTC is so much better than Com ast Xfinity. Hands down.
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July 2022 by Carolyn Strawbridge
I ordered a 2nd internet connection to my home. They said 10 days. Well, they have nothing done, no lines buried, worthless. And I pay 171.00 for this service. I wish I liked spectrum. I'd go back. Very upset customer. But they really don't care
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June 2022 by Marla Huff
Way too much buffering and they do maintenance with no warning I was in the middle of a half way decent movie and my TV screen froze and my connection was gone.Called HTC they responded quickly and satisfactorily.
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June 2022 by cindy wessells
It's ok. My bill keeps going higher for same service. But not much to watch with basic bundle. No new offers. Wifi sucks since we moved here over 2 years ago. Updated system and still problems with wifi with phone tablets etc
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May 2022 by Michael Blake Rabon
I can't say enough great things about Caroline Smith @ the HTC Highway 501 location. She went above and beyond with her customer service on our recent visit 4/12/22. Caroline explained the service installation, even help out with a recent issue we were having with Spectrum. I think Caroline is a perfect example of why I would continue to recommend HTC service. On side note we did visit the HTC location @ Carolina Forest and I am sad to say the customer service there was horrible. We waited at 30 mins in line only to be to receive little to no help. Caroline Smith saved your current HTC as well as gaining a new customer. Great Job Caroline !
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April 2022 by R.M. Battista
Had 1 gig internet with Spectrum for almost 2 years with absolutely no issues. Decided to switch to HTC 1 gig internet because it was $35 cheaper per month. Big mistake. Issues from day one with buffering, dropped signal, reduced speeds during bad weather. It would take my phone almost 5 full minutes to connect to Wi-Fi when arriving at the house. When contacted they kept telling me it was my $400 Orbi Wi-Fi mesh system. Bull. That system never once gave me issues with Spectrum. Spectrum may be a little pricier, but the service is considerably more reliable
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February 2022 by Gjnger Meringola
The girl that worked with us(Tammy) was great!
