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February 2024 by Edward Thomas
Guy hasn’t showered in 3 years and he said he saw my pass but still towed me. And his girlfriend smells worse. They care more about scamming people than their personal hygiene
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January 2024 by Chris King
Need a tow, called and was told he would be here in 45 minutes. 40 minutes later he called and said he was 20 minutes away. After 45 minutes of waiting I called and was told he went to another tow job and would.be to me soon. Don't waste your time with these guys. Gave 1 star only because I can't leave 0 starts
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January 2024 by Amy Herrera
If you want a trashy company, then hire these people. They are rude and will not reason with you. Why would you tow a car that has a parking sticker on the dashboard? This person has lived in the same apartments for 7 months and never had a problem till this company decided to tow the vehicle. The parking pass doesn’t fit on the mirror of this vehicle therefore has put it on the dashboard. The apartments will be loosing several attendants due to this towing company.
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January 2024 by Quez Brown
Towed my car for no reason. Cost was too crazy and caused me to lose my job and car with no types of regards. They won’t work out a deal with you or anything so your best bet is to not get your car towed here or by these people
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December 2023 by Bonifacio “bony” Velazquez
they don't have any education.. bD people
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December 2023 by Jeanna Heggins
You all are towing cars and ripping off these students and should be put out of business.
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November 2023 by Jillian Mobley
Very unprofessional!!!!!!! Just towed my son’s car which is 21 and he can’t park in the driveway until my husband gets home . I went there and he had a gun with his hand on it and the lady comes yelling and cursing me to get back in my car and back up closing the gate. I said my son had to be at musc in the morning he said so same sad story everyone gives ! Then he told me if I come back out there and you’re car is near the road he will pull it too! $251.00 to get it out! They also got the neighbors car too !!!!! She is watching a disabled person . They are very trashy pulling our vehicles without lights and we’re going over 40 mph. How is that safe in our neighborhood to go that fast when the parked car wasn’t hurting anyone!!!!!!!!!!
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November 2023 by karen cunningham
Absolute crooks…no business ethics…took my vehicle off private property and held it overnight just to gouge us with the price…. Sped through the neighborhood over sped bumps and ran a red light on hwy 501… and to add insult he said “he didn’t care about our special needs granddaughter who is 6 years old “ now that’s just a really sad excuse of a “human being” can’t wait till karma comes around on this loser..photo to show damage to my vehicle
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November 2023 by Karen C.
Very unprofessional and uncaring people just out to make a buck on anyone... try to intimidate people with guns, cuss at woman and elderly people..."office" is filthy and smells of animal urine and feces and cigarettes.
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November 2023 by Tim S.
I live in a community where Dukes Towing is being used as the parking enforcement. These guys think towing a car is a repo operation. I can understand if that's the situation you act accordingly. This is not that situation. We are not allowed to park on the street or grass after 9pm. Dukes rolls through the neighborhood fast and quiet. Not even a back up beeper. I know because my girlfriends car was towed the other night. We were outside and I heard a diesel engine but it didn't register in my head initially but when I realized oh crap it's past 9 that's a tow truck I ran around the house and he was gone. Literally 10 seconds he got it. $251 for parking in your own neighborhood accidentally left the car in the street waiting on my daughter to get off work watching her kids. Dukes has an after hours procedure posted but refuses to answer after they tow your car and makes you wait till the next day. They act scared because they know how they act is completely evil. Karma will eat these people up. I hope they get what they want and deserve. Zero stars
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October 2023 by Aimee Doyle
I know impounds are never a pleasant experience however, Due to a momentary lapse in memory (lol) our Jeep was towed from our apartment lot last night. The staff at Duke’s are very professional and easy to work with when we went to pick it up. They definitely made the unpleasant situation more tolerable for us.Service: Car towing
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September 2023 by Christina Garcia
Their sign is not clearly posted and they scalped everyone going to the coastal game that parked by Marcos pizza on 544 they know what they are doing myself and everyone else in the parking lot probably 30 people had to show up immediately after the game with 200 and something in cash or wait until Monday to get your car back and be charged more watch the next coastal game as they tow everyone through out the game really sad that's how you chose to make money hope somebody with more pull than me at least gets to you put up signs not just one where sits between the parking lots of the apartments and the shopping mall which makes it unclear! should be against the law to make people pay that when you can't see it or understand what parking lot it's for but as I hear you have your ways
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September 2023 by Wendy
I just had a situation where I needed a tow truck. Dukes Towing was there for me!! They were Fast and more importantly - reliable. Very polite and professional. Everything went smoothly. I recommend them highly!!!Service: Car towing
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July 2023 by Lauren Wayda
Me and my friend were out at our local bar. We were then informed by the bouncer that a car was being towed. My friend who was in a wheel chair with an up to date, legal handicap plaque was parked in the handicap spot. When going out the tow truck was behind her car trying to to tow it, and apologized as soon as he saw her in a wheel chair. If he were to take 5 more seconds to inspect the handicap plaque this would have never happened and this is atrocious service. Please do better next time and do your job instead of trying to steal money from people by towing illegally. Thanks.
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June 2023 by Trisha Watson
I needed to Jeep moved because somebody bonehead tow company had literally dropped my jeep 2 feet from the curb. My roadside sent out Mike and not only did he figure out how to get the brake to disengage and put it into neutral he managed to get it in my garage all while maintaining a smile ☺ and the highest level of customer service!!!! Thanks again Mike!!!Service: Car towing