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January 2022 by Dale Knight
Stole our TV. Be mindful of what they select to load last on the truck near the door. You probably won’t see it again.
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February 2019 by Janice Traill
Matt came and gave us an estimate on a local move fom a house to a townhouse. We were pleased with his estimate and his explanation of the companies policy. We were unsure of our settlement date and he said that we could call and reschedule anytime. We had to resechedule 4 times and they were more than willing to change dates each time . The workers arrived on time were pleasant and went above and beyond our expectations. Overall excellent experiance and would highly recommend this company to anyone.
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September 2018 by Dot Tippett
While I was trying to close on my house and dealing with a hurricane , they were so rude and cancelled my move. I had to change the date several times because I couldnt get back to Myrtle Beach.... But, they didnt care about my situation, at all. RUDE , RUDE , RUDE....
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September 2018 by Suzanne Orrell
This company lost or more likely stole a valuable piece of furniture during my elderly mother's recent move. During numerous follow up phone calls they lied each time about where the piece was. "in the garage", "in the storage unit", the "legs were broken". There is no garage, no storage unit and even if the legs were broken, where is the rest of the table? Then after filing a claim they say they can do nothing. Don't return phone calls and when they do, they lie. Completely unprofessional. Do not recommend.
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July 2018 by Abigail H.
I caution anyone who is even considering using this company! The bad reviews on here are right on.. This company over charges.. Does everything they can to rip you off..They showed up for my move around 9:45 and did not get started until 20 to 11.. There was an ongoing argument on what they were going to move.. Matt insisted it was a 2 day move and I told him it could be done in one .. Well they got going about 15 to 11 and were loaded at 12... The trip to the new house took forever because they took 45 minutes to eat but never the less they were finished by 3:30.. Matt did not want this 18 wheeler loaded in one day that clearly would have completed the job! Now I have to hire a second mover to finish the job.. Two of my pieces of furniture were scratched because of poor handling... Please listen to me and find yourself a more qualified professional mover... This was an awful experience and nothing was done to please me the customer!! I am going to do everything I can to discourage anyone who even thinks of hiring this company!
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June 2018 by Tricia Meyer
Significant damage at the last of 3 moves with them. I missed it because I was too busy moving boxes where they belonged. Emailed the company because we paid for full insurance, as well as tipping well, and no response. Absolute terrible service on this last move.
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February 2018 by cindi ilg
Wonderful experience with Chavis representative Matt Bruton. Very professional, very thorough and very easy to work with. Its nice to have someone you trust see you through the entire process. Does the estimate and then takes full responsibility for both ends of the move. You have one person to call who does what it takes to make things right, quickly. Do yourself the favor of allowing him to at least bid your job. You'll be glad you did.
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July 2017 by Brandon Westling
The loading and download crews were very pleasant and did a nice job packing our things. We had a very narrow steep staircase to get to the basement and the crew never complained once. Only two small inexpensive items were damaged which was awesome considering how much antique glassware we were moving. We've moved several times and so far Chavis has been our best experience.
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April 2017 by Jean Quick
Chavez movers were very good and efficient. HOWEVER, the "secure storage" left a lot to be desired. We couldn't get into the stored items, but their warehouse personnel sure could. We were missing a LOT of small items and were told they were not responsible because they had not packed our move.
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March 2017 by Michael Walsh
Excellent short or long mover, staff is friendly and very professional. Communicated well, were on time , and hit the price estimated. 5*
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March 2017 by Patrick Hill
Don't let this company mislead you into thinking that they are Myrtle Beach Movers™ Company. They have repeatedly been asked to stop using this name. First used in 2001, I own the federal trademark and the SC service mark and the dot com of said moving company name. From looking at their website you'd think they like my business name more than their own. They even give me copyright credit for their website at the bottom of the home page which seems appropriate given how often they use my name. They have been asked for the last 8 years to quit using my brand name. Dealing with an honest moving company is important folks.
