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October 2023 by Stephen Grooms
We called them in need of refrigerator repair, Ashley was great, she got back to me the same day and very easy to work with in terms of scheduling! Highly recommend
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June 2023 by Alan Hotchy
An absolute pleasure to deal with good prices fastest very courteous I will be going back there when the need arises
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December 2022 by Marci McCray
I purchased a used oven, they cleaned it up nicely. It stopped working in the middle of my dinner party. I was not happy however, they took care of it right away… they were kind and professional i was pleased with their service and would recommend my friends to patronize.November 2022
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November 2022 by Carl KROGER
Very informative! Explaint the washer very well! Great financing. They helped loading it and examined how to install! I have used Carolina Appliance for many years for repairs and purchasing items! I highly recommend them for all your repairs and furniture/appliance purchases!
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November 2022 by Greg Bolyard
We have nothing but good experiences when dealing with the owner and staff of Carolina Appliance and Furniture. Their service, sales, and delivery people are first rate. Alan has built a good team and their prices are very fair. I definitely recommend this company.
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November 2022 by Ashley Suggs
I went here for new living room set (tv stand two end tables and a coffee table) I found a set I really liked and couldn’t find anywhere else. The prices are crazy high but I liked it. The one blond lady, sorry I never got the name, clearly didn’t want to help me I assume because she thought I wouldn’t qualify for financing. The other lady there finally helped me and was very nice. I was able to get all pieces except the coffee table had to be ordered 8-10 weeks which wasn’t a problem. It took them two trips to get all the pieces delivered due to some issue they were having, and when the last piece was delivered it was damaged. I am still waiting on my coffee table and replacement end table, there is no communication what so ever. When I call to check the status I get nothing but attitude like I am a bother, and no answers as to what is going on with my furniture. Even though I spent over 2500$ dollars in there store.
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July 2022 by Susan Jones
Great selection, great customer service. I have purchased furniture and appliances recently and am very satisfied.
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February 2022 by David Green
Went there looking at dishwashers and they were rude and completely indifferent. Wanted to support local businesses but they didn't seem interested in making a sale.Very disappointed.
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January 2022 by Jordan Hux
They came out to fulfill my warranty with lowes on a washer. This was may of 2021, it took until January of 2022 for them to come back and fix my washer which is still not correctly fixed. Horrible customer service skills since they do not know how to keep a customer informed on what’s happening. I called about once a month just to be “promised” a phone call that never happened over and over. If you don’t stay on top of them, nothing will ever get fixed. I leave for Florida in a week for a new job with a broken washer still. I was told last week someone would come out this week. It’s Thursday and I haven’t even received a phone, per the usual. I could not recommend this company for ANY work.
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December 2021 by Trisha Frost
Dave Bryant was sent out and did an excellent job installing my new microwave.
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October 2021 by Phyllis Martin
I went into this store on 9/17/2021. 1st let me say the lady that was helping me was not friendly at all. She acted as though she didn’t care to help me on the recliners at all. I forgot to take a picture of the chair and called back to ask some questions and then I asked if she would take a picture and send it to my phone and she wanted to use my email instead of phone so I gave it to her and I have not received anything from her. Needless to say I am upset and another thing is their prices are outrageously high. I was gonna try and purchase the chair because I liked the color but oh well !!!! I hope you have a better experience than I did if you decide to visit the store.
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September 2021 by Jeannine Fusco
Always have had a great experience here! Have purchased several major appliances and some small furniture items. Miss Karla is the consummate professional and very friendly! Thank you for all your help!
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September 2021 by William Wade
Excellent local business with a friendly staff. The owner, Alan, has always treated us fairly and reliably. Prices are reasonable and we enjoy supporting our local businesses.
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August 2021 by a081531
Had an appt for a repair for a date/time. Never showed up or called. After a week I called to see what the problem was, they apologized and said they were sick. So we made a new appt. Never showed up or called. Heck, don’t book repairs if you can’t do it. Or maybe call if you can’t make it. Geez, poor business operation.
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May 2021 by Jacki Petty
Wonderful people to deal with and excellent service and delivery folks ?
