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January 2024 by Google user
Very friendly people willing to help you out in a hurry. Arrived around 445 and asked if they could do a balance and a rotation. Every other local shop refused to do it due to the time and were booked out 2-3 days. They said come on. The technician was very informative and very knowledgeable and let me know about possible upcoming services needed. In and out in about 20-30 minutes. Vehicle rides like a dream.
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November 2023 by Tim Zeltwanger
Service was great and quicker than they told me it would be. The two people at the front desk were extremely helpful to everyone. A very pleasant experience!
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November 2023 by Zifa Hackett
When I got a nail in my tire I went to Black's Tire and Auto Service on Third Avenue, Conway. On the door of their office I saw the slogan: "Through these doors pass the BEST people in the world... Our Customers." They treated me exactly like one. Craig and the team delivered a fast and quality customer service. My tire was patched from inside, and the tire pressure was checked in every tire. Craig was caring and professional. I'm recommending this place to my family, friends, and everyone. Keep up the great work guys!
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November 2023 by Craig Weaver
Couldn’t ask for a better experience with the crew at Black’s Tire Conway SC! Mother-in-law’s car started hemorrhaging brake fluid upon a return from a grocery run on a Friday. Called Black’s and they told me to bring it in that day before the close of business and they’d get to it first thing Monday. Ended up as a busted brake line which is what we figured, ended up costing less than what was quoted which was a pleasant surprise. Car was ready to go in three days and we couldn’t be happier. Had tires done by them on another vehicle and that too was a great experience also. Highly recommended, thx SO MUCH y’all!!!
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November 2023 by Randy pyatte
Got me in for an appointment 2 days after I called. Dropped my truck off on a Thursday morning and was ready by 5pm just like they told me it would be. Fixed right the first time adm great customer service and a courtesy call with an update during the day. Great place and great work with a nice lady at the front running the front glad to answer any questions I had.
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November 2023 by Hollis Williams
We were traveling from out of state and had an emergency. Black's Tire & Auto was recommended. The service we got there was unbelievable. It was friendly, professional, timely and informative. Melissa was the example of "Excellent Customer Service". Thank you very much for getting us back on the road!
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November 2023 by Michael Ailshie
Very satisfied. Went to get tires balanced. I had purchased tires online and went to a different tire shop to have them put on,because it's who I purchased from does there business with. I was not happy with them at all. From the time I went to there shop it was one issue after another. I have waited about 3 weeks to get a time where I could go to Black's Tire. I have had Black's do other stuff in the past and will continue to in the future. The next time I need tires ,I will just save myself some time and go to Black's
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November 2023 by Amanda Friedrich
My husband and I travelled down to SC from NY and needed new tires and an alignment before heading home. Blacks fit us in on short notice and did an awesome job. Once we make the move to SC permanent we’ll definitely be using them again.
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November 2023 by mjolly27
Amazing service. Very nice people. I was fit in at a very busy time and thought I would be waiting for a long time but it didn’t take long at all. I will definitely be using them again.
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September 2023 by Philip Suggs
Was told it would be 30 mins before anyone could get to my tire rotation. They got to me in 15. I was prepared to pay 15 to 25 dollars for my rotation but after they were done the nice lady informed me rotations were free! In a world where nothing is free I think this is awesome and it worked because when I need tires I’ll be coming to Blacks
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September 2023 by ryan stefanides
Very happy with my service. They came to my house changed all 4 tires on my 5th wheel. Not only were the careful not do damage my aluminum rims the replace all my lug nits with new ones I had bought. . Very happy when I got home for work and it was completed. Big shout out to them !!!
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September 2023 by Issy W
They don't take appointments. Too long of a wait. Inside of the car mat was messing. I did purchase 4 Michelin tires a few months ago. Tire rotation was free . So went back. People were ok. Not sure this was a good idea.
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September 2023 by Tami DeBerry
The gentlemen were extremely nice to me. I will continue to do business with this location. I can't explain how good it feels when people treat you like you matter.A great place to train employees on how to treat customers who also give them respect.I felt very comfortable.
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September 2023 by Kathy Scott
I have used Black's Tire & Auto in Conway for several years and they have always been helpful, pleasant and knowledgeable. They get my car taken care of in a prompt and professional manner. I always tell my friends to go there when they need car care. Great team!
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September 2023 by Gary Ginocchio
They do good work. Very friendly. This place is very honest and full of integrity. I was quoted a price for 4 tires when I arrived. After the tires were mounted and I was ready to leave, a different price came up on the computer for a lot more money. James, the manager, said that he would honor the original quote. It was a significant amount of money that he absorbed because of a computer glitch. That's integrity. Black's Tire will get all my business.
