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January 2024 by Roger Wilson
Picked up the battery at 10% discount and installation free. Everyone was very pleasant, thank you.
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December 2023 by E. Hill
What a visit! The staff was spot on with their headlight suggestion. Although I can't recall her name, one of them mentioned a nickname they have for her. She was a pleasure to work with. I had the Mercury on Tuesday night Dec 5th about 745pm.
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November 2023 by Teresa Creel
I arrived at AutoZone at 7:30. It is now 750 and I am on my way home with a new battery installed in my Camry. Jeremy was smiling and friendly as I walked in the door. He was Johnny on the spot and continued to smile and be kind even in 40° weather. The last time I got a battery was several years ago here and I will continue. Thank you AutoZone and thank you Jeremy.
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September 2023 by Abigail Hatcher
Rex is absolutely AMAZING took the time to help me figure out what was wrong w my car and actually sympathized with my situation. Had 3 other guys look at it and couldn’t figure it out. Rex did!! He worked hard to try and give me the best advice and screwed in something loose. Saved me money having a mechanic look at it. GIVE HIM A RAISE
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August 2023 by Anthony J. Sorbello
Excellent service! Upon dropping my freshman Chant off on a Saturday afternoon from Virginia my battery light came on. Any time a light comes on auto zone is my go to place. I found them and immediately headed over. Anthony and Floyd pretty much told me I’m not getting back to Virginia with this alternator. Now it was a crisis. They recommended Firestone and I was quoted at over $1k Sun AM. Not doing that. I called a few more locations. Monday at the earliest. Then they reached out to a local mobile mechanic, Dustin. After a few minutes, Dustin arrived to Auto zone. We talked and both agreed I needed a new alternator. Dustin walked inside, bought the part, and did everything right there in the lot. Dustin is a deacon at a local church, very honest, and trustworthy. He beat Firestone’s price and all done by the time we finished dinner. I wholeheartedly recommend Dustin. If you are in Conway or nearby and need work he will do what you need wherever. Message me if you need his contact info. Thank you Anthony, Floyd, and especially Dustin! You guys saved me.
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August 2023 by Pat Buss
Fair price. Went in for filter and oil, he talked me into getting air filter like a combo pkg...I liked the deal. Will be back!
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July 2023 by David Warner
Friendly staff willing to do anything to ensure you are taken care of. I always pick these guys over the others.
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June 2023 by Sheila Bryant
Excellent service 6//6/23 . I was the very customer of the day . Thankful for great customer service.
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May 2023 by Jen
The lady who was working was very friendly when I walked in and she greeted me and said to let her know if I needed her help with anything. I appreciate that. That is why I gave 2 stars. But I will not be coming back to Auto Zone in the future to buy oil for my car. Stopped by to get some oil for my car, bought 2 bottles of full synthetic, and asked for some paper funnels to put the oil in my car and they did not have any. Why would this not be something that you would offer to your customers when you can get them free at just about any gas station where you can buy oil. I did not want to buy a funnel because I do not wish to keep it in my car as I drive a small car with a hatchback style trunk and I don't want an oily funnel just hanging around to get things dirty. Sometimes its the little things that can make what should have been a pleasant experience a bad one.
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May 2023 by Claire Peters
My friend and I came to auto zone two days in a row, with battery and headlight issues. Anthony helped us both days, and was extremely kind and patient. Thank you Anthony!
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April 2023 by Frank Stanton 3
I was honestly blown away by the amazing customer service at this location from Lorenzo, I had a license plate bolt that was rusted shut and need to get a new bracket, as I was standing in the Ile for about 3 minutes clueless, a kind gentlemen named Lorenzo asked if I needed help. He went above and beyond helping me and while still managing other clients and co workers, I thought he was the store manager but only has been there a couple weeks. He was able to fix my solution right then and there troubleshooting solutions until he came to a conclusion. His communication, professionalism and multitasking should be recognized. Please give this man a raise. I’m not the one to write a review but I had to go out of my way just like this gentleman did for me. Thank you.
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April 2023 by Joe Wohlers
I’m leaving 5 stars because for 6 years I’ve been coming here and every employee has been amazing. Until today!I was shocked to be greeted with a lazy effort less attitude interaction with the Store Manager Anthony L.
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March 2023 by Troy J Miles
Only had the most expensive air filter options available and would need to order the regular STP one. What a waste of time to not have them all in stock. I would say keep the standard in stock and order the upgrade MAX one by customer request.
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January 2023 by Katie McGivney
An incredibly nice lady named Michelle helped me out! I currently have very limited knowledge of cars, and she was so kind and funny while showing me where everything is and what to do. It made me feel welcomed and comfortable when I was uncertain of where to start. Probably the best experience I've had related to car maintenance ?
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January 2023 by Hailee Hall
Asked someone a question and he was rude about it and said “I don’t know I just work here and go home” and rolled his eyes at me. As he was on his phone. Tan guy that wears glasses
