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October 2023 by MARCIA LEMMENES
Very clean Staff is super nice, friendly n professional and always a pleasure to chat with. Location is centrally located to everything
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September 2023 by KevinDeee
Stolen Property (501 Mini Storage UNSECURE)UPDATE: 8/28 - Manager informed investigating detective that the gate malfunctions when it rains... so is ANYONE'S property safe????I have been using this storage facility since May 2023, as it was highly recommended. The storage unit number assigned to my space was 034, of which I stored a TRAILER on this property. The location is directly located next to the entrance/exit, of which they have security cameras directly observing.The trailer was parked between approx. 637pm-7:10pm; on Saturday, Aug 19, 2023. Noticed it missing at approx. 930p on Monday, Aug 21, 2023.Upon my arrival at EXACTLY 8:30am on Tuesday, Aug 22nd, I informed management of the missing trailer, of which there was ABSOLUTELY no empathy, or sense of urgency to assist with the location of the trailer. At which time I called law enforcement to assist. Upon their arrival, I discussed my concerns with law enforcement how the manager was failing to disclose information and intently avoiding to provide assistance, as the manager turned off the monitor, so I was unable to view. When the police officer conducted his initial questions regarding the when/where/why/hows - he was met with the same nonchalant approach as I. He inquired of the usage of the entry codes; of which the manager did not provide any documentation - yet told the officer he didn't see any abnormal entries - but then commence to share the scenario of it being a rather busy weekend and kids moving in/out and it's hard to manage. When the police officer inquired about his video recording system, he was told that he was having problems with the system and was unable to pull footage, then told the law officer - he would not assist in any capacity without a warrant. ABSOLUTELY NO COOPERATION!!!I'm not sure if the lack of support indicated this was a theft conducted by the management staff or maybe he's aware of this type of pattern. Are you telling everyone that their property is not secure in your SECURE facility? Cameras don't work?? SECURE code access is NOT secure???I have notified my insurance company, have been in contact with the investigating detective and most importantly disappointed in the lack of support, empathy or assistance from your staff.This was not at all what I expected when enlisting the service of your facility!
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August 2023 by Kevin R.
I have been using this storage facility since May 2023, as it was highly recommended. The storage unit number assigned to my space was 034, of which I stored a TRAILER on this property. The location is directly located next to the entrance/exit, of which they have security cameras directly observing. The trailer was parked between approx. 637pm-7:10pm; on Saturday, Aug 19, 2023. Noticed it missing at approx. 930p on Monday, Aug 21, 2023. Upon my arrival at EXACTLY 8:30am on Tuesday, Aug 22nd, I informed management of the missing trailer, of which there was ABSOLUTELY no empathy, or sense of urgency to assist with the location of the trailer. At which time I called law enforcement to assist. Upon their arrival, I discussed my concerns with the rather "secrecy" and avoidance in assisting, as the manager turned off the monitor, so I was unable to view. When the police officer conducted his initial questions regarding the when/where/why/hows - he was met with the same nonchalant approach as I. He inquired of the usage of the entry codes; of which the manager did not provide any documentation, yet told the officer he didn't see any abnormal entries - but then commence to share the scenario of it being a rather busy weekend and kids moving in/out and it's hard to manage. When the police officer inquired about his video recording system, he was told that he would not assist in any capacity without a warrant. ABSOLUTELY NO COOPERATION!!!I'm not sure if the lack of support indicated this was a theft conducted by the management staff or maybe he's aware of this type of pattern.I have notified my insurance company, have been in contact with the investigating detective and most importantly disappointed in the lack of support, empathy or assistance from your staff.This was not at all what I expected when enlisting the service of your facility!
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August 2023 by Brent Jacobs
Returned a truck, were in and out quickly. son left ear buds in it. John searched truck til he found them. Thank you very much
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July 2023 by Joe Chandler Jr
Good owners good storage!
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March 2023 by Matthew Colgrove
Great location easy in and out
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December 2022 by Ford Duncan
The place is falling apart. Old, not well maintained, security gate is wide open/broken a lot, no 24 hour access, and not priced accordingly… We have a lot of better options in this area now.
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June 2022 by bpk enterprises (pfnman)
John is as efficient as he is personable and professional. Office is tidy and clean....not your usual setting. Very well run operation, my new go to U-Haul dealer.
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June 2022 by Ashley Brooke
Reid is extremely nice.
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February 2022 by Teresa Bice
These folks were extremely nice!
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September 2021 by Janet I. Davis Phillips
Well secured,friendly staff, and easy in & out
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June 2021 by Judy Jones
It securely
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May 2021 by Dave Wellman
good safe place with good prices
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March 2021 by Deanna wingate
They have rats ? . Rented with them for about 6 months. Everything seemed fine until we moved Everything out and found rat p**** I was also mortified to find a rat nest and roach nest in my box spring after removing the fabric at the bottom when I noticed a whole.
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March 2021 by candice brown
John and his staff are awesome.
