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September 2024 by Kaitlin Corwin
Used to be very helpful and easy to get in and out of. Now most of the workers are beyond rude from the first word. Understandably overworked and underpaid but aren't we all. Kindness could go along way
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July 2024 by Remy Sytri
Absolutely everyone should be replaced except for a handful of delivery drivers. This post office has delivered my family’s mail and packages to the wrong people for years. Every attendant at the front has been nothing except unhelpful, condescending and as rude as they could possibly be. I’ve tried to speak to a manager for a YEAR and no one returns my calls or anything. I’d love to talk to the manager to find out why one of our packages got delivered to a PO Box when we don’t have a PO Box there and another package “was handed off to an individual”. Those were my six year old sons gifts who had just come out of surgery, you guys literally helped steal from a child and your attendant had the nerve to give me attitude for trying to track it down and act like I was wasting her time. Then the back room ignored the six times I rang the doorbell and should be quieter when telling each other “to just ignore it” loud enough for me to hear through the door they continued to walk by instead of giving me my package that is sitting there that I no longer trust them to deliver. USPS has practically monopolized the postal system, so why are you not doing better? I want an answer. I’m done getting ignored when USPS has cost me thousands in lost packages and mail and never done a thing to help me.
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May 2024 by Olivia Wyss
I’d avoid going here if you’re able. They have zero patience and are very unhelpful.
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May 2024 by Amie Parker
I was hesitant to go to this location with the reviews I read. I'm glad I did. Two ladies working and both of them were very pleasant.
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March 2024 by R F
I'm not sure these people are trained properly. The change of address process was a nightmare- the USPS sends you instructions electronically then workers contradict these instructions.
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March 2024 by Will Cusic
Took them 2.5 weeks to re-key my mailbox after moving here after telling me it would only take 2-3 days. They’re either severely understaffed or failed to communicate after the mailbox was actually re-keyed.
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December 2023 by Deborah J. Peek
Google is always available when I search for anything or any location.
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December 2023 by Adoncia
After the nightmare of the new address change process, the staff at this location were extremely helpful & patient in assisting me with making sure mail was held & then forwarded to the new address once the change was finally processed (1 MONTH AFTER SUBMISSION!)
Thank you, John, my mail carrier, for being so helpful & kind in my transition! I greatly appreciate everything you did & have done the entire time I was at my 3611 Ranch Road Apt!
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December 2023 by isabella chastain
Very RUDE! I had waited in line for over an hour and when I finally got up to the counter, you would think that the world was going to end. The lady at the desk was trying to rush me, cut me off from what I was explaining, then she proceeded to claim that I had a learning disability because I was trying to count the money that I owed. "Your holding up the line here, do you have a learning disability or something". That employee has been reported. I will definitely make sure that I will not "inconvenience" anybody there anymore!
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December 2023 by Niamh Mary-Elizabeth
After the nightmare of the new address change process, the staff at this location were extremely helpful & patient in assisting me with making sure mail was held & then forwarded to the new address once the change was finally processed (1 MONTH AFTER SUBMISSION!)Thank you, John, my mail carrier, for being so helpful & kind in my transition! I greatly appreciate everything you did & have done the entire time I was at my 3611 Ranch Road Apt!
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December 2023 by Lori Heslewood
Lobby area unkept. Service extremely slow. A worker at counter not serving nor speaking to customers. She “ appeared” to be doing something behind the counter, but w/ a lobby full of people, seems that could wait or at least explain the long delays.
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November 2023 by Karan Moore
After seeing all of the negative reviews, I wanted to leave my extremely positive one. There wasn't a line, the few people that did come in were quickly in and out, and Desiree was super friendly and helpful!
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November 2023 by Lila Papadakis
Still waiting on mail..it’s 4pm..no one is answering the phone????????? What kind of madness is going on??????? Can’t cash a check today..how inconvenient?????? Took off work for this??????????
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September 2023 by Tyonna Best
My mail has been misdelivered twice! I ask for packages to be delivered to the front door, its ignored and then misdelivered. I can't intercept anything! I hate using USPS
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September 2023 by Mr Pansy
Doesn't respect ur rights
