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March 2024 by Lishawn
Service is done with a smile, fast turn around and the staff is knowledgeable.
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March 2024 by Delaqua P
The one thing I don’t get is if the store opens at 8am why employees don’t come at 7:30am. If it takes 20 min to get the system up and running the workers should be there before at 8am so the store can open at 8am. I arrived at 8:05 and employee told me it would be another 20 min before it opens. I’m thinking this is bad business. Where’s management? Where is the owner? Please fire the person who is working and do better
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March 2024 by Gabriel Tull
Everyone, that works at this location is always helpful and respectful!!!
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March 2024 by Ann V Harper-Austin
Good service and caring personnel.
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January 2024 by Britney Crittenden
I came in today trying to do an Amazon drop off & instead of being helpful & displaying regular customer service the workers were extremely sassy(2 men) making jokes & being rude. When I told him they were rude he said “well get your lil a** out of here”. I honestly lost it but had to think of my freedom & how people aren’t worth it. Plus I had my daughter with me. They are the worst of UPS& I usually love UPS.
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January 2024 by Bethany Bristoe
The employees here are absolutely unprofessional and have no idea how to do a simple Amazon return. Definitely need trained employees at this location. Date of attempted return 12/30/23 in the afternoon for employee reference.
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August 2023 by Ena
I have been coming to this UPS for all my packages (actually my husband Chris) for a long time. . I have never had any problems/issues with either packages or the personnel working here. They are always friendly, courteous, and smiling. They know me and always greet me with a smile. Thank you for your customer service.
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June 2023 by Kunj Patel
Amazing store and amazing service. When I entered the store I was greeted properly and was addressed in a timely manner. The person Jay behind the counter also gave me couple of great advice on how I can save a couple of bucks by choosing different UPS shipping services. The people who work over here really cares for their employees. Extremely happy customer!!
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May 2023 by BIRCH FAM RECORDS
It was a great and wonderful experience working with Nikkie she grave great advice and I appreciate the experience
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April 2023 by Debbie Small
I wish I could give them a zero. The employees in this store are unprofessional. The first time at this location, I brushed it off because they were busy. My second time, I found it is the employees. I walked in and was not greeted by anyone. This guy was working on the printer and the other guy was sitting at the computer helping someone (which is understandable; but not really). Regardless, they could have opened their mouths to a customer. They employee working on the printer, walked past me three times and did not acknowledge me not once. I was there to just drop off a package, so I waited. When he finally finished what he was doing, he took my package, scanned it and put my receipt on the counter and walked away. I was about to say something to him, but before I could he turned around and picked the receipt up and handed it to me, and gave me a dry apology. If this business is owned by a Blythewood neighbor, then the need to take etiquette classes or close that store down. I know I will never give them my business again for any reason.
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February 2023 by Kalisha Gunter
Do not ship any items from this store. Be aware that they steal and the cameras inside only record back a week. Don't spend any money sending items to friend or family it’s worth going to another company. If u sending back to Amazon they may receive the return make sure to get all receipts and track according. This store can not be trust private own.
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October 2022 by Sheila Brown
If I could give this location an F - I would..There is an older gentleman there and a middle aged curly hair woman working at this Hardscrabble Location. RUDE RUDE RUDE ?..its ridiculous how they treat customers..if you wake up with a nasty attitude stay home or find a new job..period!
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October 2022 by Tonga Turner
The owner of this store wife was unprofessional, unskilled, rude and when she tried to fax my paperwork she snatched it out of the tray because she forgot to input front and back. By snatching by paperwork out the tray she tore and crumbled my mother’s original DEATH CERTIFICATE! She didn’t apologize but try to hide it with the rest of the other papers. Disgusting behavior!!!!
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September 2022 by Jessica Heath
The older man was VERY rude making snarky comments. I did an online order for document prints thinking it would be ready which was fine that it was not. My issue was his attitude. He was very rude during our entire interaction. I will NOT be returning to this UPS store. 0/10 recommend
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September 2022 by Kimberly R
It's one thing to be SLOW but to be SLOW and RUDE is unacceptable!! Do yourself a favor and go to another UPS!
