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February 2024 by Mara Alexander
We get a $12 basic wash every time with a free vacuum... Can't get any better than that ☺️
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January 2024 by America America
Didnt clean well at all and hose to finish job was told only for premium guess. Cant help you.
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January 2024 by Christina B.
This review is for the new location in Northeast Columbia near Sandhills. I asked if they had anything to clean rubber floor mats. I was told "no." Hurricane carwash takes my mats and washed them for me, that's customer service! Also Time to Shine only had glass cleaner. Hurricane has bug cleaner/remover, glass cleaner, and another cleaner and their price is the same. I would do to Hurricane if I had to choose and I will next time.
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January 2024 by sonic star
Fast, friendly people, great wash
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December 2023 by William Hunter
Great staff
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November 2023 by Avia Williams
The best to ever do it
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October 2023 by LeVaughn Butler
The customer service is great and the instructions are clear for everyone
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October 2023 by Sherri Barton
Quick and affordable
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September 2023 by Berny Kouadio
By far, the best car wash station in the city. Love it. Will definitely go back
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September 2023 by Tami T.
Worst customer service I have experienced in a long time. My daughter brought her RAV4 in for a free wash they advertised and ended up with several hundred dollars in damage due to the extreme forceful blowers and or/brushes they use. Her spare tire cover then got trapped under a car behind her an dragged until someone kicked it out from under their vehicle. A employee was seen on video tossing it to the side as well. Its a hard shell cover that was run over, scratched and kicked. Charles, the Manager could care less and stated they are not responsible because they post a sign 'NOT Responsible" before entering. This isn't an add on to her vehicle or something we have ever had to remove in any wash. Super bad business ethic, never returned messages, no follow up and the one call we received from Charles he was rude, argumentative and unprofessional. I've consulted a lawyer and will be taking this through corporate. I've seen other reviews of customers having damage to their vehicles-BE LEARY. Reputation and word of mouth travels fast.
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September 2023 by AIRBORNE BAMF
I stopped by this past weekend and purchased a $27 single wash. A bit pricey, but with everything mentioned (wash, wax, ceramic coating, dry, vacuums, cloths, air hoses) I told my self it was worth it. We used to travel this way a lot with our other vehicle and previously had a monthly membership. I was going to re-enroll but this experience brought that idea to screeching halt.The vehicle in front of us was a larger, lifted Toyota SUV with a large metal cargo basket on top. The top roller brush bounced off of it while that vehicle was going through and never came down to touch my vehicle. It came back down for the next car.After going through the wash I pulled to the vacuums and discovered not only was the top of my vehicle not touched the sides were missed in multiple spots and the grill was still dirty as well. I reported it to the attendants and they offered a re-wash once they fixed the payment and entry control system. Estimated wait time 5-10 minutes. After 30 minutes we had to leave for an appointment.Unfortunate experience. Won’t be back.
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July 2023 by honda goldwing
Drove all day from Michigan. I googled best car wash. Man was this wrong. The lady loading cars, i instructed her that there was alot bugs and dirt, she said ok and sent the car no power washing. Sent me through with my 22.00 wash. I get out the other side. Still dirty. Went back to see her she was even more rude, sent me back through with plain wash, so all my 22.00 wax gone. Get through and she comes back over and said she can't get all the bugs off and isn't refunding my money and not washing it again. I told her the running boards are still dirty she said she would power wash it off but isn't re washing. I asked what about all dirt she sprays over my 70k truck. She then says she will rerun for a standard wash. When I pull in she shuts the wash off. A guy starts to power wash. Doesn't get wheel wells, doesn't spray the running boards. The whole time I can see the loading lady running her mouth to him about she is not happy. Now the car in the was that's been sitting there is blowing the horn. I get through the wash and running boards still dirty. I start to clean them off with towels. The lady next to me said that lady is so rude and she wasn't coming back. The loading lady comes out to gather towels and sees I am hand cleaning the dirt off my running boards after driving 800 miles for 13 hours. I ask her for managers number or email and she said look on website. Worst service for me to bring my 70k truck to. To top off all the icing on this cake. I get two miles down the road starts raining. I felt humiliated and degraded that this lady didn't care about my truck, about the service she was giving. She did not address it the second or third time and I had to do it myself in the 90 degree heat. Worst service anywhere!!!! Buyer beware!!!!Service: Auto detailing
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July 2023 by Jarrod Reed
Excellent first experience at Time to Shine Car Wash. Staff was friendly, prompt, and helpful. Wash was thorough (at the time they had a promotion for a free first car wash if you registered on their website!!). Vacuums worked great and are free with any wash. They even provide complimentary window cleaner and microfiber cloths for eliminating those pesky streaks left by the car wash. Overall, very good experience and I highly recommend.
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June 2023 by Michelle C.
Wish I could give a no star. During my car wash service the machine broke the trim of my truck. Then today the finalization of the transaction they double charged me and you can't get anyone on the phone......
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June 2023 by SDJ H
Went there last night and my husband and I paid $60 for car washes. Vacuums on one side were not even on and on the other side were so clogged we could not properly vacuum they told me to keep moving our vehicles until we got to one that worked and told me no I could not come back and run one of the still dirty vehicles back through on another day. They mentioned that there was no manager there.My truck was not that dirty and just needed dust and bugs removed which were still there after the wash.There was no manager onsite when I called the next morning either but spoke with someone who said that they were a team leader and placed me on hold for 7 minutes for some reason. I don’t have time to wait on hold so needless to say, I will not be coming back here and this place needs new management and ownership. They didn’t used to be like this.Going to TidalWave now.
