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January 2024 by Lindsay Lefler
Would normally give 5 stars, but I waited 15 minutes past 8 am and nobody came to wave me in. Saw a guy sitting near the entrance looking at his cell phone. I backed up over the alarm that lets them know someone is there twice and both times nobody came to greet me. Ended up leaving and going to the take 5 down the road… people here are normally great, but this visit left me sour.
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January 2024 by Melvana Vatekeh Ingram
I love Take 5. They always get me in and out within record time. Kat and Jack were super awesome on my last visit. They were super helpful in getting my car needs met for an affordable price. Thanks so much Take 5! I will be back.
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January 2024 by nichole jones
I went into the location a Garners Ferry on 16 Jan 24 the two gentlemen were so kind and helpful. I would recommend the his business to everyone.
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January 2024 by Dorinda Riley's
They were very kind of front and helpful!I wish I remembered their names I visited on 12/20/23. They told me the price range guided me in. Very quick to changed the oil told me what they were doing. Checked oil measurement and I was out in less than 7mins.I would recommend.
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January 2024 by M D
I guess it would be a great experience if you don’t know anything about cars. I was over charged and basically scammed. Sad that you just can’t trust people and companies to be honest with you. Usually I go with my husband to help me so I’m not scammed, but had to go alone this time. And they even put down I needed an oil change in less than 1000 miles. I get home and find out from hubby how wrong and scammed I was done. Yay.
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January 2024 by Manifest Anything
Will not be returning to this location ever again. Went for a oil change and overheard them say something about putting oil in the wrong hole! What!! When I mentioned it the guy says oh don’t pay any attention to us. When I went to crank up my car at the end of service it would not crank. The guy goes did you leave a light on last night? Sir how did I get here my battery was fine until you all got under my hood. Not to mention they wasted oil on the engine. Worst experience ever please vet your employees properly these two were 123 not it!!!! I would say 0 stars but I had to put 1 in order to write the review.
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November 2023 by Olin S.
Don't send your mom to this place. My mom took her car to get her oil changed and it cost her $189. Yeah they ripped her off because her cars brand new the only thing she would have needs beside oil would be washer fluid. Way to take advantage of a senior.
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November 2023 by Troy Hall
I do not normally take the time to leave a review but this is completely unacceptable.I was directed to pull into the bay as usual and then proceeded to wait 30 minutes while the technician working there decided to talk to multiple different cars who pulled up in the parking lot. Assuming his friends but nevertheless, obviously more important than his job.Then he proceeded to pull up the wrong account and told me he could not service my vehicle. After arguing with him about the account, he continued to mumble and complain because he did not want to do the work.As he is walking back to take a picture of my plate to get started, another "friend" pulls into the lot saying they needed a oil change fast. He walks back up to my window, says he can not service my vehicle then walks out of the bay and begins directing me out.I'm assuming since I received a email to review my service, that this guy had me sit in the bay for over 45 minutes in total so that it looked like he preformed a oil change service on camera. You guys won't be in business long at this rate.PS.... ( To the tech )If your going to be on cloud 9 at work... at least use some eye drops man. Pathetic.
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November 2023 by Mark Murphy
I'm a repeat customer, and my prior experiences at Take-5 Oil Change have been great. This time, service was terrible! From the time I pulled into the garage until the time I left was in excess of 35 minutes!!! All 3 bays were being used, but there were only 2 employees working.Service: Oil change
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October 2023 by Jinny C.
Robert, Bryce and the entire team were very nice and did a quick job on my service today. each person communicated well with me.
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September 2023 by Matthew Walshe
Pretty awful experience, sat and waited for 15-20 minutes as the employee leaned in the window of someone’s car and talked to them, then waited another 15 minutes as they did the oil change. Asked for my license then took down my id number without really asking, as well as adding a fuel additive while my car was on an empty tank and charged me for it. Will not be returning to a take 5 ever again
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March 2023 by Crystal W.
Pulled in for a quick oil change. It was warm outside so they quickly handed us bottles of water. They noticed we had our grandson in the car so they got him a juice and some gummy snacks. They were so friendly and professional. Definitely recommend! The special touches matter!
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February 2023 by Jennifer Defibaugh
I have never used this company before . I Stopped by for oil change while traveling through. Very polite staff. Ice cold bottled water was offered to us as we pulled up. Was a little wait (10 minutes) but that showed me they were a good choice since there was quit a few ppl in line ?. I stopped by on a Saturday too so I actually expected a longer wait time then 10 minutes. Overall I was happy with the service. They had all 3 lanes open and everyone was hustling. No one was just standing around.Service: Oil change
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June 2022 by Chanda A.
Awesome experience. I was shown a dirty air filter in my glove compartment that I didn’t know existed
in my car because no one had ever checked it at the other places I’ve had my oil changed. Thanks Take 5!
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May 2022 by Davlon S.
My car needed an oil change, I'm about to take a long road trip and I couldn't get an appointment at the spot I usually go to, so I decided to give Take 5 a chance. There was little wait time for me to get into a bay and the service attendants were very friendly and accommodating. They scanned the bar code for my car, checked my air and cabin filters and recommended services. They were thorough and communicated well with each other to ensure the right parts were put on the car and the oil i wanted was put into the car. They double checked everything after the oil change was done to make sure all parts were put on correctly and the vehicle wasn't leaking oil. They even knew how I could reset the need oil change message without looking it up. Very knowledgeable amd friendly staff, Mike and Jenn. I recommend them and will definitely be using them again.
