-
February 2024 by Maria Monsocua
Excelent service
-
December 2023 by Russ Abernethy
This hotel absolutely sucks. The staff at the front desk is completely clueless. Not once in 4 days could they answer a simple question. The breakfast is ok at best(it’s free). The sofas are worn and the beds are awful (super soft and springy). They have even staff members parking in the front entrance circle blocking the way.Rooms: Old, springy mattresses and very worn sofas. Definitely needs attention.
-
December 2023 by Brian Zuniga
Nice rooms, great location, The bar is weak but a decent value. The free breakfast is nice. If you book a room, try to get an even numbered room so you're not on the street side; the noise is constant.
-
November 2023 by S Hamilton
Just stayed at this hotel for the first time. Let me say the staff is super friendly and helpful. The location was perfect and very easy to get to places in downtown Columbia. The rooms are a little dated but fine. Mine had a broken desk chair in it and needed a conditioner bottle, which I just grabbed from the front desk. I did not try the breakfast in the morning and I did see there was a little bar area for drinks and snacks in the evening. Would definitely stay here again and recommend!
-
November 2023 by James Nugent
Great layout and location. Staff was perfect! Our room faces Huger st and the road noise all night was loud. If I stay here again, I’ll request a room facing the parking lot. Definitely not a quiet place for rest during a business trip.Located near restaurants and main attractionsSuite arrangement was nice with separate work, sitting area. Toilet and shower are separate rooms.
-
October 2023 by Margarita Alvarez
I’ve stayed here the four times I’ve been to Columbia and I will continue to stay here. The rooms are ideal for families. The shower and toilet are in separate rooms and two sinks. The staff is wonderful! They are always cleaning and emptying the trash. Everyone is so kind. Especially the breakfast lady during the week and the night time bartender. They make it feel like home.
-
October 2023 by Kay Freeman
It was meh. Front desk was nice and courteous. I only stayed 2 nights so I didn't really check out any of the hotel amenities. The room was ok. The bed was a bit firm but the linens, bedding and pillows were comfortable. The AC is loud - I turned the captioning on on the TV. I don't like how the toilet and the shower are in separate rooms and not really fond of the sliding doors for those either. The stay wasn't terrible but not sure if I would stay again.
-
October 2023 by Marc Davis
If I could give a zero rating to this property I would. During our stay, our group three separate instances of items missing. With that said, when one item goes missing and you report it, you chalk it up to a loss. When it happens 3 times in 48 hours and the property doesn’t recognize a problem you know something is wrong.As a Titanium member I am 100% disgusted with the whole situation. Employees in a car in the morning before their shift smoking weed should bring a lot of comfort to the guests that are supposed to be in a safe space. Coincidentally, while filing the police report and going through the runaround of trying to figure out where our items went, I was told by a member of management that there was confirmation that there was a problem with said employees and they were terminated…why you may ask? Because they were stealing from their own hotel.The General Manager is a rude woman who has passed the buck on everything. Refused to answer my questions because clearly she knows what happened but won’t fix the problem.This property should be completely gutted of staff. Start it all over because the people who are there are rude, incompetent, untrustworthy, and to put it bluntly horrible human beings. Everyone in the world has some sort of problem. Whether it be financial or just life kicking them in the butt. However, a thief is the worst kind of person. If you have an issue, don’t make other people’s lives worse trying to make your life better by taking their things.As with all of my other attempts to make this right, this will fall on deaf ears. We as a group will be out of our things. My wife will be without her wedding ring stolen, and this whole group of thieves win in the end. BRAVO!Safety: Don’t take anything valuableStaff cannot be trustedManagement is as bad as employees, as they don’t fess up to details of theftNoteworthy details: Classless staffThieving employeesNo accountabilityWeed smoking employeesHomeless population soliciting patrons
-
October 2023 by Anikka Arroyo
We had an amazing stay at this location, clean rooms & comfy beds, staff was really friendly and accomodating- even the lady serving breakfast. Which speaking of breakfast, we had a great meal prior taking our state boards. You have to try their belgian waffles!! Will definitely stay here if I had to visit again. Location is right in the middle of everything.
-
August 2023 by Evan O'Brien
Good location and friendly staff. We had to switch rooms immediately after checking in due to a large stain on the trundle bed mattress that smelled like urine. The staff was very accommodating when brought to their attention and moved us to another room. The second room was okay, was not very clean and had damage to the window shades and trim that made it feel run down. The water pressure is VERY high and made it uncomfortable to take long showers. We had to purchase cleaning supplies to re-clean the room to feel comfortable. Overall, the location and breakfast made it a positive enough experience. Will try other hotels in the Vista before booking again.
-
August 2023 by Evan Freeman
Staff are incredibly friendly. Room was reasonably hot. It couldn't cool even through the night and it was a common complaint among visitors in the elevator. The breakfast is both better and worse than you expect. If you have high expectations, just get food at a restaurant.
-
August 2023 by Diana Corbo
Crystal at the front desk is wonderful, she is very friendly and helpful. The hotel is clean and comfortable. Good breakfast options.Nearby activities: edventure
-
June 2023 by Sun Lee
Lots of parking in central downtown about 3-4 blocks from the safe downtown thoroughfare of bars and restaurants. It was so quiet that I thought bars and restaurants were closed.Clean, professional staff and no hassle check in or out process. Breakfast available in the morning and the hostess keeps that breakfast bar well stocked!!
-
June 2023 by Corey Lemon
Very nice hotel, housekeeping staff was excellent as well. Ebony was cleaning a room next to mine, when she saw us checking in she told us not to go into that room because she thought the previous guest had been smoking in there. She went back downstairs with us and explained the situation and helped us get checked into another room.
-
June 2023 by A
Everything was very unprofessional and high quality! Starting with the incompetence of the workers at the reception, ending with the noise of the toilet bowl from the next room! Poor breakfast, dirty windows and curtains, bad hair dryer and broken iron. Only 3 large towels and 3 small ones for 3 people, this was not enough for us, we had to go to ask for more towels. Constant noise under the windows because the windows overlooked the entrance of the hotel. On Tuesday there was noise from 5 am because they brought something for the hotel and unloaded it, it was terrible, is there really no back entrance? Terrible location of the bathroom and toilet in the room! Neither the bathroom and toilet open and there is no extractor fan! It was impossible to go to the toilet in the room, everything was felt right next to the bed! Because of this, we had to go to the toilet on the first floor. Nobody cleaned the room until I went to the reception. I ask you to dismiss your incompetent administrators Daja and Hannah Lagasse and 2 more girls, as they do not cope with their duties and do not know how to resolve conflicts and problems! For two days in a row, I asked them to call me a taxi to the Fort Jackson, but they never did, and thus ruined all the holidays and mood for me. Daja stopped saying hello after the conflict! Terrible service! Another girl who also works in the morning listened to me and began to serve the people who were behind me, this is outrageous! Please fire all these incompetent girls! Such uncultured people can't work with people!
