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July 2023 by Roderick Goodwin
I've been with SAFE Federal Credit Union for 15+ years and not once did I have a problem cashing a check, depositing or withdrawing and I feel very safe (lol) with my money being in this financial institution and in ending would highly recommend it to anyone ?
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July 2023 by Teresa Lyles
Extremely friendly and knowledgeable staff at the garners ferry bank. I only go there. Thank you for your service.
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July 2023 by LKM
A very friendly bank I really appreciate it how-do-you-do business.
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May 2023 by Ken M.
Have been banking with Safe for almost 5 years. I have 2 auto loans, a personal loan, and another personal Cash Quick loan, checking and savings. Went into the branch and met with Gavin. Advised him I was charged a $20 application fee for another Cash Quick Loan. I didn't realize that you couldn't have 2 loans at the same time. The system charged me a $20 app fee to tell me that, I did not apply, I was neither approved, nor denied. Gavin stated he would get the fee credited back to my account one way or the other. The next day, no credit, contacted customer service. They advised they could not credit and Gavin would have to handle it in conjunction with the loan department. Next day, nothing even though Gavin was aware. I'll eat the 20 bucks, just find it crazy that with a near-perfect history and multiple accounts and loans with this bank, they take me for the 20 bucks and see no issue with it. Your customer service leaves something to be desired. It's ridiculous just trying to get through to a person. Safe, I'll pay the charge, but extremely disappointed. You're doing this because you can. Garneys Ferry Location, done with you.
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March 2023 by Gregory Walker
I was having trouble with the online applications for a personal loan so I decided to come in person. First off I was greeted at the door with Smiles which at my Bank never happens. Gavin took care of me quickly and was very helpful.I had a lot of questions being this was my first personal loan. Just wanted to thank you guys for being kind to a stranger and helping with my loan. If I could give you guys 10 stars I would.
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March 2023 by Sheila Richardson
Safe Federal Credit Union has been my financial institutional home for approximately 30 years. I have no interest in banking with anyone else.
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March 2023 by Joseph Malcolm
The manager and all the employees will extremely friendly when all the way to help me and make me feel comfortable
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March 2023 by Don Shealy
Great bank great employees
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January 2023 by Leshunn White
I have banked with SAFE for 33 years, I have opened accounts for my children at SAFE, I encourage them to utilize their accounts as well. My adult child actively uses his account currently. My mother also banks primarily with SAFE. SAFE is apart of our family.
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January 2023 by Elizabeth Rogers
Ms Morgan at the Garners Ferry location is very customer oriented! She handled my transaction quickly and efficiently! She was knowledgeable and answered all my questions and concerns!!! For Nellie Ali
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December 2022 by 65laflair Possy
Love this place.Its simple, do right and they will take care of you!
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July 2022 by Saletha Mcfadden
♥️ Safe Federal CU…Always professional & friendly service..Garners Ferry location…..
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July 2022 by Bennie Colclough
I am well pleased with the services I receive as at Safe Federal Credit Union.
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January 2021 by Kelly J
I've come to this bank two days in a row and they have had a line out of the door. They have one teller working while the other teller is counting down a drawer or doing something and the other person in the office. They didn't even tell us they'll be right with us or anything like that their customer service is not the best and it really aggravates me so have to spend 45 minutes at the bank and all of my lunch is gone because they got one teller at 11:00 in the day
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May 2019 by Mila Joe
save yourself the trouble and go with a real bank. These crooks are unethical that will squeeze you for every dime you have. Don't be fooled by their lower rates there's a reason for that. You'll end up paying more in the end with your time, money, and health.
