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October 2023 by Marie Cherry
Christophe was an amazing salesman. He is very knowledgeable and he went above and beyond to help me and my husband make a decision within our budget. We would recommend him to potential customers. Thank you Christophe.
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October 2023 by Korissa Muniz
Raymond was great, his experience was appreciated. He didn't crowd us and once we did need his assistance he never left us and answered all of our questions. The prices and shipping dates at rooms to go were better than ashleys (&outlet)//(1 week compared to 6 weeks.) I probably would not have spent as much money as I did without his reaasurance and non sketchy vibes.
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October 2023 by Jenifer Prince
As always shopping here is a pleasant, easy experience. Christophe was very helpful and gave me a lot of options to meet my needs and budget and explained the different features of each. and he was so nice and friendly!
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October 2023 by Penny J
Christophe was excellent. He answered all my questions and gave great advice. I would come back to see him again
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September 2023 by Bill Kokke
We are very pleased with our new bedroom sets. Our salesperson, Emily, was a pleasure to deal with. Markell and Darrin delivered and assembled everything quickly and professionally. They were polite and courteous. Our entire experience was excellent.
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September 2023 by herman freeman
I recently had the pleasure of shopping at Rooms To Go, where I met Emma, an outstanding saleswoman. She helped me choose an iComfort mattress, and her expertise and friendly demeanor made the whole experience enjoyable. I highly recommend visiting Rooms To Go and asking for Emma's assistance – she's a real asset to the team!
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September 2023 by Jenn Marie
Christoph Mendini gave us the absolute best customer service! He was amazing! He deserves a raise! Thank you again and we will definitely be coming back!
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September 2023 by Jill Simien
Christophe Mendini was our sales person, very knowledgeable and helpful. Went over all the benefits to the Purple brand mattress we purchased. Was very friendly and professional. Would highly recommend him for any of your furniture needs.
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August 2023 by Noah H.
I would give them 0 stars if that was possible. They have terrible customer service. I was given an "out the door" price and my card was charged, then, they came back to me and said I actually owe them about $400 more. Not even five minutes later. It ended up being the sales associates fault, however, the manager did not apologize or honor the price our card was charged for. When trying to address my concerns with her, she had one AirPod in and could not seem to focus her attention on me. I was asking her questions and was completely ignored. I will never spend another dollar at rooms to go due to the lack of professionalism of the self proclaimed manager on 8/26/23 at the Sandhills rooms to go.
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August 2023 by Ahville Black
Excellent customer service by Christophe!Very patient, not pushy…. Went above and beyond to make sure we got what we wanted. And we did. He made the process very easy, no pressure. A+
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August 2023 by Jeff Scott
Sales process was fantastic. Delivery on the other hand was a nightmare. Drivers arrived with the sofa and wedged it onto the back porch and said they would not take it any further. We asked them to take it to the front porch and inside the front door but they refused.When the lady called to inquire about the delivery process and ask about our satisfaction; said oh well and hung up on my wife when she advised about the experience. Drivers were driving a rented Penske truck that had a broken lift gate so they were frustrated to begin with because they could barely do their job; but they should have done a better job providing customer service. Drivers and customer service were very unprofessional during the process.
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July 2023 by Lei T
Pamela S. was so bubbly, polite and helpful. She really is a great saleswoman. She was able to see the vision in the living room set I chose. She was super funny too. Go to Rooms to Go and ask for Pam… you can not go wrong.
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July 2023 by Doug Shea
The salesperson, Christophe was very professional and knowledgeable on the product. After looking at several recliners we made the decision and purchased one. Our past experience with ROOMS TO GO has always been great and we’re hoping the same for this purchase.
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June 2023 by Angie Smith
Good experience. Emma was a good sales person. Very patient with me and I was very indecisive. Spent the time needed to help in my decision making process. I would recommend her and Rooms to Go.
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April 2023 by April Rambert
Emma is very sweet. Went to 3 stores and came back. Prices were much more reasonable at RTG. Ashley prices were almost double . Also, they are not pressuring like Ashley's. The store is not overdone and the furniture is great as well as the people.
