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February 2024 by Teri Smith
I’m so disappointed with this bank. I been with this bank for 3 years and I been through so much red tape with this bank that I’m actually considering taking my business elsewhere
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February 2024 by Miri S
Helpful and easy to talk to
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November 2023 by Calvin Terry
Regions bank have met my needs for over ten years.The Regions branch on Gervais St. In Columbia SC are special.They have really helped my business and personal need immensely. Thank Region.
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October 2023 by John R.
I honestly don't know what these people are talking about? I became a customer of Etowah Bank in Woodstock, GA when I was moved there by my company in 1986. They were taken over by Regions, and I've been a customer for 37+ years! I've had nothing but good experiences when I've had to deal directly with the bank personnel. Recently my wife and I thought my identity had been stolen, and the young lady, Tanika Huff, who helped us was cordial, competent and profession. She closed our old acct. and opened a new one with new nos. and new checks. We were so grateful and relieved by her calm demeanor, knowing exactly what we needed to do, and we followed her advice. So far, we think we're OK. I LOVE Regions Bank!
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April 2023 by Mary Joy
Suddenly they put a hold on my acct. i called cust service and was advice to contact local bank. The next day i cant open my acct and when i contacted the local bank, they said it was the back office who did that. Worst service ever.
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March 2023 by Aliza Burton
Awesome customer service. And I'm not even a customer! My mom is though, and I can see why. Charley was a warm and wonderful representative of your bank.
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January 2023 by Grace
Charlie the banker who helped us was very good. She helped our loan application. Get processed very quickly.
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December 2022 by Liliana Avila
It is a place of racist and discriminatory people. I went to that place to pick up 100 dollars and simply because I was Latina and spoke Spanish they did not give it to me. The person who served me, a white man, asked me for my social security number before seeing my identification card, then I gave him my driver's license. drive and he demands another ID I gave him a military ID and my phone number and then he asked me what country I am from and I told him and he asked me for my residence card which I did not carry in my wallet because it is a document that must be kept safe and only take if necessary and still insisted that he could not give me the 100 dollars anywhere they require so much documentation to make a western union payment. It is not my problem that God allows that there are so many countries that speak different languages and that it is understood, I answered the questions in English, but he did hear that I spoke in Spanish with a friend.
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November 2022 by glenn thurmond
I will be in the process of looking for another bank. Customer service is very Nasty because I was waiting in line and the bank teller over looked me as if I was invisible. If you don't want to be overlooked bank somewhere else!!!!!
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August 2022 by A Mack
Very bad location. Hard to park. It's very busy downtown Columbia. The only branch in Columbia.
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February 2022 by Jeremy Downing
Be better off with another bank.
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November 2021 by Jerryd Curry
Been banking with them since 2012 when I was a freshman in college. Any problem that showed up was dealt with swiftly and efficiently. Since graduating, they have helped me set up a credit card with a low limit to build credit and are now interested in assisting me set up a loan or mortgage should I decide to buy a house or car. Would recommend Regions to all.
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August 2021 by Wanda Hilton
The Vice President John Strums was rude to me today and lie 2 times to me I will not be banking with you ever,
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August 2021 by Sara S.
The employees don't know their own policies. I went to cash a money order and the banker told me they don't cash money orders if you don't have an account, despite the website saying that they DO cash money orders without an account. I tried to tell the employee this and she told me I was wrong, and then sent me on a wild goose chase to another location that ALSO didn't cash my money order. When I called this location to let the supervising manager know that their employees don't know their own policies, he was rude and cut me off and then hung up on me, despite confirming that I was right and his employee was wrong.
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June 2021 by Moose
Shoutout to Amanda the Bank Manager at this location.(This is the guy who was hauling the VW Beetle!)Thank you for being so kind, generous, understanding and helping me. You are awesome and you made my day! 5 Stars isn't enough, I wish I could give you 10!! :)
