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July 2024 by Gene Cla
Very friendly staff with fast service.
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April 2024 by lora
Rachel is the best pharmacist I have ever had. I switched my family to this pharmacy from a terrible chain and it was the best decision I have ever made. She is always friendly and willing to help.
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April 2024 by Norman Jackson
They have the worst and most judgemental pharmacist I've ever dealt with. I'm contacting the board today. Absolutely awful
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February 2024 by Dee Downing
Today has been by most one of the worst experiences I have had in my life. Sandy Lee that works in the pharmacy made a mistake with my daughters prescription, violated hippa, and looked me in my face in front of all the customers and my children and advised me to not shop at this store anymore. She stereotyped me! Embarrassed me! She should not be a pharmacy manger! She is horrible. Due to her negligence my child is without a medication that she needs to survive! I am highly disappointed! I spoke to the manager on duty who had no clue who was over her or a corporate number. I will do any and everything to make sure my voice is heard and no other person have to experience the embarrassment this company has caused me.
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December 2023 by Christy
The sub area has never been fast, but now they're just incompetent. Ordered ahead so I wouldn't have to wait, big mistake. You have to hold their hand, or you'll end up with a sandwich missing half the ingredients and soggy with the sauce all over the outside and practically none in the sandwich.
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October 2023 by Ian Socha
Judgemental pharmacist and/or mathematically incompetent pharmacist: dangerous anyway you put it. I don't recall her name, so let's call her Karen. On 09/26/23, a little before 8 pm, Karen insisted that I had enough of my medication to last up to, and including, 09/29/23 because I filled it 08/29/23--30 day supply. Now I must take everyone on a journey: basic math. If I filled my prescription on 08/29/23 and took one pill that day and there are 31 days in August, when will I run out? The answer is 09/27/23 (I'll have one to take this day). I know my medication is controlled, but I also know that it's a struggle to get it the day it runs out or after it runs out. Moreover, I actually have a thing called a job. I don't set my daily duties aside to call around to find my medication, so I got in the habit of filling when I have two pills left. Getting my medication early doesn't mean I have extra medication: it means I have a couple days before I run out of one prescription before I start the other prescription. It eases my stress. When I got home, I made sure of my math and then I called Karen. She retracted 09/29/23 and said 09/28/23. In what universe does someone wait until they run out of something neccessary to restock? Would anyone wait until they ran out of toilet paper while they finished deficating to feel justified to get more toilet paper? She insisted that this was the policy of Publix Pharmacy to fill on the day after depletion. I doubt it. She went through a lot of extra dialogue to just say company policy in the end. I think she was playing god and passing judgment. I will be filing a formal complaint. I truly expected more from a pharmacist.
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July 2023 by Rhett Michael
Grant was terrific. Helped me forget about the God awful Urget Care experience in front of Kroger that sent my rx to Publix. Thanks again.
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March 2023 by Dameion S.
We have been visiting Publix for years and the services remain the same.Very nice and friendly staff, and the store is always clean for the most part it is a grocery store things get wasted but overall very clean.During lunch I go to the deli for a sub or get the Mardi Gras wings which are very good as well.Thanks again
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September 2022 by Amanda Huckabee
The staff at this particular Publix are very nice. The prices are fair and it's always squeaky clean inside, and outside in the parking lot. So I'm giving this place a A++++++++ and hope everyone else has a good experience here as well.
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September 2022 by Tana
I was told on yesterday that someone in pharmacy would bring me my medicine to my car and let me pay then. Today I'm told I most pay online first or they refuse to bring my medicine out to me. I'm very unhappy with customer service because I hurt my foo, not able to walk on it and I'm getting the runaround. Please treat all your customers the same..
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August 2022 by Debbie Graham
My husband was just there in the ten times or less … they person turned off her service lite as he got in line. When it was is turn, two were head of him, she told him the line was closed. If this is the service that is offered at the establishment. … i do not recommend going there. There are other places in this time that welcome divers patrons. Customer training is recommended for this store
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November 2021 by Wynter M.
The bakery department is very rude. The manager acted like I was bothering him he was very rude. I also called before hand the the girl on the phone was beyond rude like she didn't wanna be bother or take my order for a cake I've never been treated like that and I've ordered many cakes from them but that will be my last time I refuse to get treated like I'm bothering someone when I'm a paying customer the cake is lovely and the rest of the store is amazing but the bakery department I just can not with them.
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August 2021 by YouTube TV
I primarily go to the pharmacy here where the service is excellent. The deli is top notch and bakery is amazing!
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June 2021 by Rob Hernandez
I am absolutely appalled by the service and hospitality of your staff and managers at this particular location. I am the type to buy elsewhere if the service and product is subpar but the staff at the this location goes out of their way to be passive aggressive with guest. This location reminds me of a low-end Food Lion or a Save-A-Lot. I’ve lived in Woodcreek Farms/Sandhill area for five years and cringe every time I walk into this location. Even the guest service manager was too busy leaning and checking her Apple Watch than interested in what I needed. It is not worth my time to voice my concerns but this is Publix.... I will never shop this location ever again. I will travel to the Forest Acres location where all guest get equal service and hospitality.
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April 2021 by Sunny Dugan
I primarily go to the pharmacy here where the service is excellent. The deli is top notch and bakery is amazing!
