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March 2024 by Gail Washington
Tyrone was very helpful and informative with explaining details with my account. Thank you for your courtesy and professionalism.
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March 2024 by Victorious Patterson
Thanks Cat & Ty for helping with my rent decrease
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March 2024 by Lamar Anderson
We live in a world where it is hard to find decent to outstanding customer service. Well for the past few days, the rare form of customer service has been manifested.Miss Shea Sims at Public Storage allowed me to experience genuine customer service and detailed communication. She was a breath of fresh air when it came to my storage needs and concerns. The unit I am currently renting had ceiling issues.She wasted no time getting the maintenance personnel out to fix the ceiling. As a woman of her word, she called me when the work was done. Allowing me to secure the only unit of that size left. Her spirit and attitude were very positive and genuine.I would be remiss if I didn't mention the reasonable and affordable price of the unit. I feel like my property is in good hands. Will do business with this company again. It is hard to find people who don't mind doing the little things in life.
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January 2024 by I Franks
Mohammed def took care of my needs ! Great customer service and I appreciate the explanation of the policies and not being left in the dark as I have had previous experiences of not being informed of billing and things like that ! Thank you Mohammed for being you and loving for your position ❤️
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December 2023 by JUDY GUSCHUK
Thank you Cat for saving me money on my rental
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November 2023 by Sherman Mixon
Thanks cat
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October 2023 by Trena Thompson
Cat was so helpful by downloading the App and explaining the functions
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October 2023 by Ervin Taylor
Cat & Shea tried their best to rent my space
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August 2023 by Kameron Little
Very smooth and easy process. Cat answered all my questions and the service was great!
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August 2023 by Makayla Antoinette
Cat was extremely helpful and detailed during the rental process!!! She’s very knowledgeable and friendly
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July 2023 by Angel A.
I started my contract at the end of December. I assumed my payments would start around the 27th of the next month and it was due on the first of the following month. I paid a full month rent for only 4 days. Not only that, I'm trying to move out on the 7th and I was told that my rent would not be prorated. Again, I have to pay a full month rent for only 6 days. Very inconvenient for someone that's moving 2 states away. That's money I could use towards the movers.
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July 2023 by Susan Guillette
SHEA IS A WONDERFUL REP VERY PROFESSIONAL ,PERSONABLE ,HELPFUL AND VERY POLITE .
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June 2023 by Jimmy Green
Thanks for saving me time and money!!! Shea was so helpful and nice.
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June 2023 by Krystal Marshall
Cat was very helpful had great customer service skills.. made the transaction smooth and easy
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June 2023 by Randi Lewis
CatGreat customer service! Very helpful with all the questions I had!!!
