Propane in Columbia, SC

“The customer service representative upon be picking up the truck was kind, attentive, and professional. I really appreciate that kind of service. But the customer representative upon me returning the truck was not kind or professional. He was on his phone took him two minutes to look up and when he did, he asked if he can help me while continuing to be on his phone. I said I'm returning the truck he said ok as I gave him the key and back to his phone. I stood there and he asked anything else. I said uh, yes aren't you going to check the truck and mileage used? He grabbed the key went to the truck started it up, checked the back and a box was left back there. He then asked did you mean to leave the box? I said no and removed it. He closed the back and stated I owed $8.50 for mileage. I said ok still waiting on him to turn his phone loose to finish taking care of me. He said anything else I said sir the total cost I will be charged (Im totally frustrated at this point) he said I will be charged 52.43? will looking at his phone and I got in my car and left. Waiting on a chance like this to let someone know he's a bad! Example of customer service/representative of uhaul. I will still use and recommend this location because of how I was treated upon picking up the truck. Great job young lady! Thank you.”

“Visited for the first time today.As of 7/31/2020, posted hours on the store say 10a-2p because of COVID-19. However, the owner was there and took care of filling my propane tank even though I arrived ~2:15p. Great, quick service and fairly priced.Will probably make this my go-to propane place from now on.”

“The return was a big of a trial!
The app was not cooperating when we were returning the truck!
Yet, has had great help online!
The lady was so patient!
We finally got through the steps, though!

Great help; Merci beaucoup!!”

“My experience with this UHaul wasn't perfect but it turned out well. Richard was extremely helpful and informative about how the truck and trailer work and how to fix certain problems. He was the only worker in the building dealing with customer after customer with no assistance. Took a little while because of the amount of customers but I recommend this UHaul solely because of Richard.”