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November 2023 by Tommy Silvester
Dropped off my wife's car for an oil change and they had it done within 2 hours. What I really liked were the recommendations they gave me for future service. It is an older BMW and if you have owned one of those you know how that is. Jason took the time to tell me which ones were more pressing and even gave me the order he would have them done in. Side note, Jason and I actually grew up together and had not seen each other in years so that was cool. Great people all the way around and will definitely be back.
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November 2023 by John R.
Overpriced with confused explanations spoken in a kind, understanding tone. They are nice--not rude, but the work is mediocre and overpriced.
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November 2023 by Julie Cox
Philips Auto Service recently serviced by car. They were professional and pleasant to deal with. They called during the diagnostics for pre-approval of their service and had my car ready in a timely fashion.Services: Wiper blade installation
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November 2023 by Yolaunda Mincey
I just love the team at Phillips. Jason and Ernest always take care of my car and make sure that I am comfortable. They are amazing team.Service: Engine repair
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November 2023 by Dessie Croswell
Per usual, Philips Auto Tech did it again. Took my Audi A4. in for her (Miracle) oil change and low and be ho I was called and told I had a flat tire. Philips Auto Tech not only changed my oil but took very good care of Miracle and changed my tire. You guys are so great. If you are looking ? for great service , a warm hearted atmosphere , great prices by all means bring your love one (car) to Philips Auto Tech. I promise you will be happy that you did. You will receive what I have always gotten quality and professional services.?Service: Oil change
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November 2023 by Carla Eiland
Great customer service from check in to pick up. The communication was excellent regarding diagnosing problem and recommendations for repairs. Their prices are fair with no hidden costs. I even received a follow up call regarding service. Phillips is the best car repair shop in Columbia, hands down.Service: Air & cabin filter replacement
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October 2023 by Tracy Jones
I’ve been coming to Philips for 30 years. I’ve bought 3 cars from them in the past, and now rely on them for BMW service. They are honest, highly skilled, and communicative. I also love that they still operate like a local family business, where a real person answers the phone and goes out of their way to help you out. Highly recommend.Services: Electrical repair
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September 2023 by Sada Sassa
What a professional place to go, Philips?YES INDEED!!!!Starting from the Top JASON ⭐, NICOLE ⭐ and all the Staff Members ✨⭐.Jason, would get back to you professionally no matter how busy He could be.Thank you guys for all your Hard work that is not unnoticeable.To all the Team please, Keep up the good work!!!Dan P.Services: General repairs & maintenance
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September 2023 by Tami Brunsell
If I could give more stars for a rating, I would!! Car repairs are never fun, but they made it not unpleasant. Everyone there was so professional, knowledgeable and very personable. They explained everything in detail. They communicated with us and kept us updated (eta for parts that were ordered). I will not take any of my cars anywhere else!
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September 2023 by Elliott Hardee
Work was done on time like promised. The price was within $1.00 as quoted. Friendly service and staff. Always a brighter day when I leave.Services: Air & cabin filter replacement
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September 2023 by Tammy Cashdollar
Needed a quick fix on my Mercedes before heading out for vacation, they were nice to get me in and taken care of just in time to head out. Love the customer service at Philips!Service: General repairs & maintenance
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September 2023 by Stan Folk
I drive past over a dozen auto repair shops & several import car shops as well to get to Phillips Auto. Phillips has proven to be reliable, very prompt customer service, & most importantly honest! These are great folks to deal with. I highly recommend them!Service: General repairs & maintenance
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August 2023 by Merrill Hynds
If I told all the excellent things that have been done for me a Philips it would take up to much space.I have been a client / customer for nearly 45 Years. All autos except the 1st have been purchased at Philips and serviced, that is a total of 7 various Mercedes from 1978 to now. Never had a incomplete job that needed at return to complete. All done in an excellent manner, in my case by the same serviceman. Always done on time and spotlessly clean upon return.Services: Air & cabin filter replacement
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August 2023 by julie ballance
Excellent team who does even better work. I have been a customer there for around 30 yrs! Your driving safety is of the utmost importance to their team. Honest and dependable. Always friendly and accommodating, even give you a ride to work!
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July 2023 by Brian Jamison
2005 S500 transmission fluid change. They failed to tighten the bolts back to the protective plate that protects sensitive electronics under the car. It tore lose within an hour of leaving the shop with the bolts still in it. When asked to replace it, their response was “we normally just rip those off and throw them away anyway.”Not sure I’d let these people touch an expensive car.Service: Transmission