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January 2024 by Angie M.
We alway get the best prices and best friendly associates here. They alway greet me and my pet and are very nice to us and helpful
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December 2023 by Jennifer A.
I will never go to this store again. When I moved to Columbia a few years ago I was in Irmo and went to Irmo store and groomer Courtney was awesome. Never had one issue. I moved to other side of town and still drove hour long back and forth trip just because I trusted Courtney. She left and so I came to the location near my house on Clemoson rd. On our 2nd visit I was told pick her up by 4. She told my niece she would text or call when kiwi was done. At 5 I decided to call since no one heard from her. She tells me she nicked kiwis ear and it was a small place and my immediate reaction was "did she cry" because she is my baby. She told me "No absolutely not" and told me to get the spray they sell to put on it. My niece picked her up and as soon as I got home and saw her ear it made me want to cry for her. I sent grommet message and the store and got no response. I sent one today (3 days later) and still no response. Im extremely upset. She cut a portion of her ear. I know she cried and the fact they didn't call me immediately (because I didn't even know until I called) makes me more upset. Im shocked and will never ever go to this store again.
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November 2023 by Jess
We came here to get my 5 year old set up with her first fish(es) and can I say that Hannah was AMAZING. She was patient and knowledgeable. She took the time to make suggestions on how to get started (not being pushy at all, showed us high range and low), and then told us how to take care of our Betta fish and help them live long lives. We will be back to this store for ALL our pet needs. Thank you guys! This was a great experience.
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October 2023 by Mr. Katfish Himself
Don't go there much because I only need one item but don't use that item much at all. The item is a bubble stone. I would say though, my first one broke. On this visit, I was telling the manager about it and I had 3 in my hand to purchase and notice 1 of them was already broken.
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September 2023 by PATRICE OUTEN
Clean facility and very nice staff. We visited this location for our Cocker Spaniel Yodie Kenobi vaccinations.
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August 2023 by Kimmi E
Belle at the Clemson Rd Pet Supply Plus store is amazing! We have been to several groomers and have finally found one we love and who treats us and our fur babies like family! We have been for three visits and have taken two dogs (Golden Doodle and a Maltese) each time. They love her too! Belle is so kind, gentle, compassionate, knowledgeable, professional and does a great job! She does her best to accommodate your needs and wishes and even offers advice for at home care and follow up. We love her and hope she is here to stay! Thank you, Belle, for being so amazing! We've always liked the store but you are our highlight. Thank you so much!! If you need a great groomer, ask for Belle!
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July 2023 by Blaire Acton
Pet supplies has always been my favorite pet store, but this store in particular is the best! I bring my cat with me on a leash bc he loves adventures and they always show him so much love. They even opened a bag of cat treats to give him since they normally only have dog treats. The staff there is amazing and I don’t go anywhere else. Plus the prices are great!
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July 2023 by Jessica A
It's just okay I did purchase some I guess fresh baked cookies and my dogs seemed to have enjoyed them, so If I go back I will definitely get the cookies.
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July 2023 by Faith Hayden
Belle has always done a fantastic job with my fur babies. She has made them always feel as if they are in a safe environment, and most of the time they never want to leave her side! My family and I are always happy with our grooms, and she has by far been the best at grooming them! I will always continue to recommend her to all of my friends and coworkers! She is a very hard worker and it truly does show in the details!! She is also very thorough and she is always there to answer any questions! I couldn’t recommend her enough!!! Way to go Belle!!!
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July 2023 by cameron
Belle is a fantastic and wonderful worker, my dogs are always jumping with joy when they stop by. She takes care of the dogs and leaves them looking fresh, i would continue to recommend belle to everyone
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July 2023 by Desiree Gordon
I love going to this pet store vs any other. Why? You earn more reward points that don't expire, lots of $10 off coupons in the mail, and if you're military, they allow double discount. The staff is friendly ALWAYS! I used to go to Petco and Petsmart, but not ever again, since Pet Supplies is soooo conveniently located at the corner of Hardscrabble and Clemson Rds, in the plaza beside Planet Fitness.
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July 2023 by Nikki
This review is for the grooming. We were told it would be $75 for our great Pyreneesm/ Maremma to be washed and brushed out. When I went to pick him up she tried to charge $140. Tried to charge us 3x for matting when he had only one small Matt behind his ear which was not even removed. He has been groomed regularly and has no matting. It is just his fur type being very thick and coarse due to his mixture breeds. The groomer was very rude and continued to tell us that he was so mated she would normally shave him. Which was absolutely absurd. First of all, he has no matting. It's his double coat and secondly, you never shave a great pyrenees. When I told her his hair is course like that. That is his natural hair texture. She said. Oh it looks just more like he's old... He's 3 years old... She then continues to tell me that she didn't even finish. She only did the back half of him because she ran out of time. She didn't clean his ears. She didn't shave his sanitary area like I asked her to. And yet she was trying to charge well over what she had quoted. She continued to argue with me about my own dog. All I can say is if you have a thick special coat dog like mine I would not recommend taking them here. The girl is extremely young and very unfamiliar with these types of hair. It would have been nice if she would have just admitted that instead of trying to overcharge us and then claim My dog was severely matted because she didn't know his type of fur. Also there was still a ton of sand all throughout his fur and when I showed her this she said oh that looks like a skin condition.. WTH
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June 2023 by Chris Allen
Belle is awesome and I recommend her to anyone! My dog was a lil difficult but she made his experience great! Keep up the good work
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May 2023 by Jessica Abbott
Belle @ Pet Supplies Plus is by far the best groomer I’ve ever had the pleasure of using for my long haired dachshund. We’ve been to many in the area and she is top notch! She’s so friendly and loves on my pup like he is her own. Not only do we love Belle but we love having a family owned pet store in the area who are so nice.
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May 2023 by Jarred Rollins
5 stars, excellent groomer at this location. Belle has done a wonderful job with my German Shepherd, rates are reasonable and my pup is always excited to go in.
