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November 2023 by Misa Walker
Mr. Ernie and Jason worked after hours to get me on the road again. I highly recommend Payless Cars Sales of Columbia. They were able to get me in a vehicle I wanted. This is a go to dealership. They worked with me every step of the way. So far everything is good. Go check them out
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October 2023 by Miranda Swigart
Amazing experience! Ernie was amazing to get me in the car I wanted and terms that worked great for me. Kevin was great with helping me find a good fit when I had no clue what I wanted! They made finding and buying a new car a breeze!
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October 2023 by Matthew Parker
Cars are overpriced, there's little in the way of negotiating, the vehicle we looked at had a salvage title which is a major problem when trying to get auto insurance and registering.They didn't return phone calls. They claimed they would call if they found something we were looking for and never called. It's just best to avoid this little car lot.
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September 2023 by Jaimee Stanley
Kevin and Mr. Ernie worked three (3) days straight and even after hours to ensure I purchased the vehicle I wanted for a price within my budget! The experience at this dealership was nothing short of stellar. If you are in the market for a reliable, affordable and stylish vehicle; do not pass this dealership by!
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September 2023 by Joanie Glenn
My husband and I just purchased our second SUV from Payless, This time Kevin greeted us immediately with a big smile and eager to help. We are happy with our purchase and Kevin was great ! The customer service is amazing! If you’re shopping for a vehicle go see Kevin!
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August 2023 by katie moore
DO NOT BUY FROM THEM....they sold me a flood car. The brakes were so bad, they could've killed me. The owner was well aware that it was a flood car.You can say it's untrue all day long. I have the PROOF. I had to buy a full set of brakes a month after I bought the car. They said they have never seen brakes that bad and that it was clear the car had been sitting in water for an extended period of time. They were so bad that they had to be pryed off the car. THEN when I called you guys, you only paid for HALF. I made the mistake of trusting the OWNER of the dealership and I take responsibility for not doing my part and taking it to someone to have it looked at. There is really bad rust underneath the car. So don't you dare call me a liar. I have the proof.
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August 2023 by Bianca Moss
I purchased a 2016 Kia Optima from them last year on December 20, 2022. They sold me a car with absolutely no warranty. Not even a 30 day warranty. Nothing! The back driver window was sliding down when we did a test drive, but the guy Ernie told me to take it and have it fixed, and they would pay. I found out at that time, that the part needed to fix the window was discontinued. I feel like he knew that from the start. I called and let him know how I felt about it. That’s why it wasn’t fixed before they sold it. Moving on. Somewhere around the first week of February , only about a month after me purchasing the car, the oil light started flashing. I thought it was because I needed an oil change, but come to find out, the car had no oil in it. Had I kept driving, the engine would’ve locked up on me. I was told by the person at the place I pulled over to get the oil checked at, that those particular cars have an oil consumption problem. That was news to me because the people at Payless never told me that. It makes sense now why Ernie kept stressing the fact that I get car shield or some type of protection like that, because once again, he knew of the problem. Those guys at the dealership knew that I was in a desperate situation and needed a car, because I stressed that, and so they took advantage of me, and now I am stuck in a car payment for five years, and the car has a bad motor. They practically sold me a lemon. I have not been able to enjoy the car at all. It has been a total nightmare. As a woman, having to go under the hood of a car every week or two to replace or top off oil is exhausting, and scary, because that’s a good indication that the engine will go out anytime. Totally unfair to me as a customer.There’s a reason the previous owner didn’t want it anymore, and the people at Payless knew that. Not to mention Ernie was flirtatious and creepy. I was okay with the crazy insane interest rate, and paying double for the car ? until It sunk in that they sold me a car with a bad engine.
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August 2023 by Jason Caruso
I would leave negative stars if Google allowed. They lie on their social media. Then they lie to your face. Then they run your credit 47 times. Kevin, the internet sales manager doesn't know what's posted on Facebook and is rude and condensing.My anger has absolutely nothing to do with the financing. My anger comes only from the lying condensensing attitude displayed by Kevin, th3 internet sales manager. I will never buy from these crooks. Why do I call them crooks? Please be smart enough to read all the Google reviews on these scammers. You'll see all you need to see. They lie cheat and deceive their customers. They treat their customers rudely and i won't allow that to happen to myself and especially my wife. Ty and Kevin are horrible people. Don't ever buy from them, heck I'd recommend never even stepping foot on their property.
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August 2023 by Trina Aaron
Faulty company pulled a spot delivery scam on my daughter she went to dealer today because she was told she needed to get another vehicle when she went in immediately they asked for more money down on a older car there are refusing to give her refund and saying they can’t verify information which is two different stories she is now carless with 2 special needs children and being told to wait until Monday before it could be figured out beware this company is doing illegal business practices! The same way they took her money it needs to be given back and they will get sued for more damages they simply took advantage of a hard working mother buying her first car from a lot however this is a spot deliveries scam because nothing in the contract states they can keep her money especially after they didn’t meet the obligations of the contract. Beware beware beware!
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July 2023 by Gloria Thompson
The salesman Mr. Levels is amazing he was very nice, professional, and a happy experience. Mr. Ernie was very helpful as well. I HIGHLY RECOMMEND. BEST CAR EXPERIENCE EVER! GO SHOP WITH KEVIN LEVELS THERE!
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June 2023 by Anna Prewitt
First time buying a car and it was an overall amazing experience. Started off with Rico helping us and then Kevin finished us up. They answered any questions we had and made the process a lot better. Both are amazing and very helpful & nice. 10/10 recommend using them!
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June 2023 by VectorSigma00
Mr. Mason and KevinM Levels Sr and Mr Ernie was very Professional they help us tremendously They treated us like valued customers they treated us we matter and that speaks volumes about Payless car sales. I will definitely recommend Payless Car sales to friends and family alike.They will work hard to get you into a vehicle Excellent service Mr Mason,Kevin M Levels and Mr Ernie thank you!
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June 2023 by SMG STUBNUB
Co signed my wife's first suv for our daughter that's almost here and we had it easy and they are remarkable and they helped us exponentialy and we got a great gmc thanks Kevin eernie and ty
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May 2023 by Marilyn Robinson
I had a great experience with them and they worked with me to help me achieve the vehicle that I wanted and they were very friendly and respectful and down to earth THANK YOU AND GOD BLESS ??
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April 2023 by Destiny Ligons
Today I purchased my first car in my name, and Payless car sales allow me to do so. I was in shock. The salesperson Kelvin and Mr. Jeff were terrific. Every step of the way, they kept saying we will do anything to get you in a car today. My predicament was not all that great, but somehow, they did it somehow, and I left in a 2018 jeep compass that I love. I thank them so much, and if you ever need a car and want a welcoming atmosphere, stop by Payless car sales.
