-
April 2024 by Rachael Morris
Very organized! Was extremely impressed. I just wish they had some better options for shoes.
-
March 2024 by Krissy Moneghan
This is a great place to buy stuff but my God the buy back counter is ridiculous. It's easier to just drop it off to Goodwill. Don't go through the hassle for maybe $10.
-
February 2024 by Monique Dockery
Very clean and organized store with reasonably priced used clothing. I gave it a 3 stars because of their 1 bag or tote when selling clothing and the price they offer. The majority of my clothing was brand new with tags including a brand new pair of sketcher sneakers still in the box and I was only giving like $47. Carters, gap, old navy and other name brand clothing with tags. I am a foster mom and received 2 children who came with nothing but the clothing on their backs. My daughter has so many clothes that she will never wear so I figured would swap her clothing to help these kids. I never seen children so happy and excited for clothing even in a use clothing store.
-
February 2024 by Kent Beasley
We used to shop the store pretty regularly, but about three years ago, we noticed that the merchandise quality was deteriorating (lots of very used items that really didn’t qualify for resale) and the staff was less than stellar.Additionally, our daughter took some items in to sell and one of the employees dropped it while she was examining it, damaging the item, and simply handed it back to my daughter, and said “we don’t take damaged items” even though she had just broken it.We decided to give the store another try just this week. We were amazed at the difference. The store was clean, the merchandise was very well organized by size, type and gender, and the staff was very friendly. While we didn’t find everything we were looking for, we found several wonderful items for our granddaughter.We mentioned the difference to the cashier and she advised that the store was under new ownership. She also agreed that the store was substantially improved since the new owners took over.So, if you haven’t been to this location in a while, or ever, please drop by! I think you’ll be very pleasantly surprised.
-
January 2024 by Victoria Linton
This store is the MOST BEAUTIFULLY ORGANIZED store I have walked into in a long long time. The staff clearly takes pride in the stores presentation and the customer service was also amazing. I don't usually take the time to write reviews but I thought this level of dedication definately deserves recognition! It is a breath of fresh air for a mom to be able to walk into a store Especially a second hand store and find Everything organized by color and size. It was super easy to find exactly what I needed.
-
December 2023 by Cameron Ouzts
I called before I went up there and asked about what all was they in need of and they told me they were in need of everything, I told them I had 250 items of baby clothes and they told me they needed baby clothes drove a hour and half to Columbia and got up there they only took like 5 items out of the tub and sent me back with the rest! I got up there around 3pm counter didn’t close until 6pm…. I don’t know the best time to take clothes up for them to take all but I was highly disappointed in my visit.
-
November 2023 by Maycaa Boo
Very rude employees that lack professionalism and the ability to communicate effectively. I would not recommend Katelyn dealing with customers due to her rude nasty attitude and this is not the first time that she has been rude to paying customers. It’s not the company itself. However, it’s the employees that they hire. People aren’t allowed to ask questions or inquire about the policies without being stared at rudely and talked to disrespectfully. Then to go the extra mile and disrespect a pregnant woman is beyond me. Hire a new staff that is willing to grow with the company and make all customers feel satisfied despite any circumstances that does not relate to the paying customers. Not to mention, she threw clothes at a child across the counter and should be held accountable for her actions but instead she played victim and called the police on that pregnant woman that was not a threat. I will never shop at this location or recommend any of my family to shop here at the two notch location. Katelyn needs to seek some professional psychological help for how she treated my pregnant sister and her kids. Save your money or drive to the Harbison location to save yourself the headache.
-
November 2023 by Thereal H.
The employee name, Kaitlyn is very disrespectful in rude. She does not know how to talk to any customers the other employees were stare at you with an attitude. Kaitlyn got mad because I asked her about the policy that she said she told my six-year-old daughter to relay a message about a bag which she didn't because she is a child. She caught an attitude because I asked her about the policy myself she threw my items on my other child, and proceeded to want to argue back-and-forth, Kaitlyn does not need to be working in customer service at all. She is bringing down the business.
-
October 2023 by Courtney Varn
This place is awesome!! I went there last week to look for some clothes for my five year old boy and the selection they had in the store was unbelievable!! The staff was very friendly and helpful in helping me find exactly what I was looking for! I would encourage anyone that is looking for clothes for their child to check out this place! They will even buy your child’s clothes that don’t fit anymore for a great cost to put towards your purchase in their store! If I could give them more than a five star I most certainly would!! I will definitely be back for more future purchases!!!
-
October 2023 by Erica S
Hands down the best Once Upon a Child store I’ve been to. Everything is clean and well organized so it’s easy to find what you’re looking for. The staff is great and friendly and the owners are awesome, some of the best people you will meet!!! Highly recommend shopping here for gently used kid clothing!!!
-
October 2023 by Hannah Woodhall
I absolutely LOVE the name brand clothes and shoes for such an unbeatable price BUT they need a way bigger selection of boys clothes in certain sizes, and they are way too cheap and picky about what they will buy. With that being said I love the staff and merchandise so that outweighs the latter! I will DEFINITELY continue to buy all my kids attire from this store!!!
-
September 2023 by Yasmin shokoohi
Very rude manager , so much for setting an example for a place where children are involved, I am a regular customer here at the Harbison location and my daughter loves this place. I was very happy until I got this wired attitude from the manager of the shop accusing me of causing problems evvvery time I go there!!!! Just because I questioned their pricing policy on my selling items??!!! She actually claimed that she can kick me out the shop if she wants to?!! And this is in front of my daughter and my mom when I called them to ask what the problem was!! They were so rude and offensive that was outrageous! Never in my life i had any experience like that anywhere. Am I so wrong to ask about my goods to deserve to be treated this was when Im a regular??!!!!
-
August 2023 by Erica Lakin
I have been a customer at this location for many years and have sent many people there to shop that believe it or not didn’t even know it existed, including visiting relatives from out of town. Once Upon a time, this place gave you a fair amount for the clothing items you chose to sell there….once upon a time, this place sold items at a fair price….once upon a time, this place gave you a fair instore credit for items brought in but ALL OF THAT HAS CHANGED!!! I took items there on 8/1/23 and was signed it by the owner who stated and I quote, “we do ASK that you come back to close out the transaction before 8 p.m, but you will receive a text from us once your items have been processed, it generally takes about an hour.” Well I never received that text, letting me know that my items had been processed therefore I didn’t go back. I went back first thing this morning only to be told my clothes had already been donated somewhere (lies) and I only received a $10 store credit which was absolutely unacceptable!!! The OWNER of the store was very rude, condescending and he did a bunch of double talk, he even blamed my phone carrier for me not getting a text although I’ve gotten all other text messages from them through the same carrier! DO NOT give this place your business. Once Upon a Child on Two Notch, Once upon a time was a very good business establishment with a great business ethic but now it’s horrible!
-
May 2023 by Erica Brown
Lots of variety and decent deals. Plan to take some time to look through clothes, there is lots to choose from! The store is well organized. Associates aren’t super friendly or helpful but once you get their attention, you can bother them into helping you get stuff off the upper shelves. Cleanliness could be better.
-
May 2023 by quila Bethel
I drive from Augusta Ga, to sale and buy from OUAC. The staff is always friendly and professional. The prices are cheaper than Kid to Kid. I will recommend this location because of the selection and the staff. My son is known as being Dapper Ash. When I tell people where I purchased his many are shocked.
