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January 2024 by Frank Shumpert
Staff is slow
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November 2023 by Tom Holmstrom
They had the part I was looking for, but service was slow in getting to it...I was the only one in the store.
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September 2023 by Linda T
The nicest 2 ladies I've met in customer service since before COVID!! I recommend them for al your auto parts needs! Other stores need to take lessons from them. THANK YOU ! ??
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July 2023 by Ch Fur
Great service!
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February 2023 by Doc Crane
As I walked and was looking for want I needed I could hear in the counter personal, over the getto rap on the store speakers, talking loudly with lots of profanity. When I approached the counter I was told we aint got dat. That not a welcome that I want for sure.
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September 2022 by Terry S
They had a large parts area, but unfortunately not my part. Still a lot to offer.
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August 2022 by Niles Domo
Came 30 mins away just to see they wasn’t open shouldn’t be closed till 7 been knocking on the door last 15 mins
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May 2022 by Susan Sandifer
John and Adrianna were extremely knowledgeable, helpful, and courteous!
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March 2022 by CareBear
John helped me find exactly what I needed today. He listened well to my concern and gave me knowledge about my concern and products offered. Great experience! Will return if I need anything else.
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February 2022 by Very helpful
Went in 2 times and they are better than any other auto parts store when it comes to customer service.
Ricky and the other Associate which I forgot the name of were very helpful with helping out with my situation with replacement of a part. During my process of taking my steering wheel off which it self took 30 minutes due to me disconnecting my battery due to taking the airbag out. Periodically Ricky came out and checked on me and my progress which I liked they made sure I had the tools I needed to do the job unfortunately I did have to buy a torque set no biggie after I got my part replaced I had my stability control light on unfortunately we couldn’t figure out why but I went to 2 other places and they weren’t as nice as The folks at NAPA. I will return for all my part needs.
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February 2022 by Barbara Goodwin
Purchased a car battery but there was no one there that could put it in
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September 2021 by R Windgassen
Awesome Customer service, very caring. The representative looked up the part I needed and compared prices for me. Gave me advise and analyzed the problem first. Was happy when I left, This is the way.
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September 2021 by Jean Stewart
Very helpful.
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June 2021 by david brewer
Put windshield wiper on in the rain for me
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May 2021 by Jordan Tryon
After standing waiting for an employee to finish a personal phone call and complaining to another fellow coworker, asked to get battery tested. Was told their battery tester doesn’t work very good. They told me to go to autozone. If you offer battery testing, I would suggest fixing your testing equipment.
