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May 2023 by Anita Atwood
First time buying an expensive luxurious Temper Pedic mattress set and adjustable bed base. I am so excited to be delivered Thursday and set up. Customer service was great not harassing. They offer no interest finance?support small family businesses! Thanks for making my shopping experience fun, stress free, and joyful??????
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December 2022 by William DiMaggio
Best deal on the size and type of mattress we were looking for and good customer service!
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April 2022 by Katina Tyler
I reached out to Michael Mattress first thing this morning. I spoke with the sales rep Mr. Ronnie. I explained to him the situation about a purchase I just made on Friday March 25, 2022. It was delivered on Saturday March 26, 2022 between 2-5. After speaking with Mr. Ronnie he for sure me this matter could be worked out. I left my job downtown and went to the Lexington location like he told (wasted gas), to be told something totally different from what he told me less than 30 minutes prior. I'm disappointed but I realized it's all about the money.
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January 2022 by Lisa B
Great customer service, very nice and accommodating to my needs. Delivery was prompt and efficient.
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November 2021 by Maria Jordan
This store has been in business a long time. They offer name brand products. Mike welcomed us to "test" the mattresses. Thanks Mike!
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October 2021 by Frank Jordan
Good selection.
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September 2021 by Eric Hilgert
My Mom just recieved her Serta hybrid mattress on delivery! From the start of the process the salesman Ronnie was very informative and patient with us to help her get the best mattress for her. The delivery (company employees not sub contracters) guys were polite and respectful and on time.Great job thank you.
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July 2021 by Andrew Bruce
After shopping around during our first mattress purchase we now go nowhere else. They offer a completely different experience that other stores do not: a straight forward one. Honest conversation, clear pricing, and excellent service including delivery sets them a part from the rest!
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June 2021 by Sara Wingard
Awesome experience with Mike!
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April 2021 by Loula Cothran
Mr. Daniels and Mr Elliot were both very helpful and knowledgeable. Joy working with them both.
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October 2020 by Caroline Martin
We decided to go here after visiting a mattress firm and I am so glad we did. Excellence customer service and they had way more to choose from unlike mattress firm. Beautyrest black edition is was we went with and its the best mattress I've ever slept on. Thanks Michaelis!!
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October 2020 by Renee LaClair Bolos
Friendly. Good prices. Quick delivery.
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May 2020 by Adam Fisher
We got our mattress here. The gentlemen showed us around the store, expertly answered our questions, and weren't pushy in the least. It was a pleasure doing business with them. Some fellas even came out the same day and delivered it for free. Thank y'all so much!
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March 2020 by Claudia Satterfield
Thank you to Mike Daniels and the install team at Michaelis. Mike is very knowledgeable, a great listener and a true professional in the mattress arena. He doesn’t sell you-he educates you and let’s YOU make an informed decision. Thank you!!!
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July 2019 by Athen Rutherford
My friend bought a pillow today and we have the nicest customer service. I regret not buying my mattress from you all four years ago. When I'm in need of one again I'll come back.