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April 2024 by Jackie Smalls
Terri was very resourceful and knowledgeable about the products we purchased. She wasn’t pushy like some sales associate, but she guided us through the entire process based on her expertise. Thank you Terri
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April 2024 by Dillon C
Pleasant experience. They were patient and informative to help make the best decision.
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April 2024 by John Hydrick
Terri was fantastic. Mattress Firm corporate on the other hand was difficult to deal with.
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March 2024 by Jacqueline Weeks
The lady was very helpful..
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March 2024 by Jan Peterson
Friendly , not pushy, knowledgeable.I recommend this store for a good deal on a mattress.
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March 2024 by Larry Woodland
Terri was awesome! She gave me options that with my budget and I let feeling very satisfied. Went home and did exactly as she told me to open my memory foam mattress so I can sleep on it tonight but I couldn’t wait and laid on it and almost feel asleep! Thank you Terri?
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March 2024 by Doris Armstrong
I appreciate Terri’s patience with me, she had suggestions after first finding out what I felt I would be comfortable with. I went back and forth, changing my mind and I could feel that my best interest was her main objective! I got a great deal, I have made my last three purchases from Mattress Firm after looking at many other stores as well as on line. Thank you Terri!
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March 2024 by April Flemons
Nice price.
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March 2024 by Alisa Ryder
Chris gave excellent customer service, answered all questions, took the time to explain all options and was patient. Found what we needed and it didn’t take forever. Appreciate the experience.
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March 2024 by Lori Fowler
Terri was delightful to deal with and helped me find exactly what I was looking for.
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March 2024 by James Mathis
Christopher Boyd helped me today. Was very professional and detail oriented. Helped me find the best mattress for me by showing me his personal favorite. Was very impressed with his question asking skills. I am sold!
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March 2024 by Eric Sneider
Really great shopping experience with a great salesperson. Would actually love to speak with an owner/manager about how great the representative we spoke with was. Price was pretty good, and the experience could not have been smoother.
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February 2024 by William Davis
TerrieDevine Street Columbia SC very ProfessionalWith Customer satisfaction number OneThanks Bill Davis
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February 2024 by Nikki Dixon
I’d give zero stars if I could! Stay away!DO NOT BUY FROM MATTRESS FIRM!! THEY PROMISE RETURNS BUT WILL NOT ACCEPT A MATTRESS THAT IS STILL IN PLASTIC NOT TO MENTION THEY SENT A CALIFORNIA KING THAT MEASURES 81 NOT 84. IM CURRENTLY FIGHTING TO GET THE RETURN PROCESSED! DISHONEST!!!!!!!
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February 2024 by jennifer allison
We were informed that we had 120 days to try out the mattress and could return it if we were not satisfied. We purchased the mattress yesterday, February 16, 2024, but have not yet picked it up. When we attempted to cancel the order, we were told that we could not do so without being charged $230.00 for the supposed free adjustable base. This was not explained to us at the time of purchase, and it appears that nothing is truly free as we cannot return the base even if we return the mattress. Additionally, there is no actual warranty as we would still be stuck with the base and required to pay the $230.00 fee plus tax.Do not purchase from mattress firm
