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October 2024 by Stephanie L
Came in today to just browse and Anna educated my friend and I on all of the products. As a marketing major, I was SO impressed with her knowledge (she scoped out my Courtney necklace instantly!) and her patience with us and our questions! I am now a forever customer and got to get matching necklaces with my bff. 10/10! Anna is an asset!
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October 2024 by Melissa Barton
As a mom of 4 kids and someone who hates to shop, my daughter requested a VERY specific necklace for her 13th birthday. After checking every store in my town, and shipping times not making it work, I called this store. I was enthusiastically told they could help. I drove an hour over to the location and was helped by a set of beautiful, polite and very kind young ladies. I am in my work clothes, jeep with no doors, and I'm sure I'm not exactly what you would find in this store. But that's not how it felt. I was treated so well I expect to he back before Christmas, and looked for reasons to gift the experience itself. I left with exactly what I came for, no more, no less. I was in and out with no sales pitch, but great information! It was packaged so nicely and truly, I'm thankful I didn't buy online. Today my daughter opened her gift, gushed over the box and I am a hero. Thanks to the girls that helped out at this location!
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August 2024 by Belle South
Military Discount. I ask for the military discount and was told by two young women working that they don't give the military discount in the store that it's only online. So I left and spent $400 online instead of the store. In Florida I was given the military discount in the store. I just don't understand.
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April 2024 by Gaby Green
Sarah, was everything and more from her cute dress, to her bubbly attitude I loved our conversations. I was a bit worried about my wrist not being able to fit a bracelet, she took her time with me and help me try on each piece, I was interested in purchasing. Sarah knew her products, and the functions of each piece. Sarah, thank-you for making my shopping experience one to remember. When shopping at Kendra Scott on Forest Drive be sure to ask for Sarah!!Sarah, I wish you the best of luck in your future endeavors and goals in becoming a store manager, you got this.
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April 2024 by L James
My friends and I went to trenholm plaza for my friend’s bday! We went Kendra Scott and I met the sweetest person I have ever met! Her name is Brayton and she had AMAZING customer service! When we walked in she greeted us with a great smile. She helped us find jewelry that looked perfect on us. I always come here and this is by far the greatest customer service Ive had!! ??
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April 2024 by CJ E
I LOVE this Kendra location especially Miss Braeton. She is ABSOLUTELY so sweet! My friends and I came in and she was so welcoming and friendly! She gifted my friends and I matching necklaces (it was my best friends birthday). I also did not have a few dollars to finish the transaction and she just let me pay with what I had! Braeton is the SWEETEST worker ever! Braeton has been the best employee I have encountered anywhere. She loves the young community and it shows! If you ever need any worker Braeton is the one you will LOVE! I had a great experience and will continue to shop at this Kendra location!
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April 2024 by Kendall Nelson
I went to Treholm Plaza and Braeton was so nice she gifted me and my friends(it was birthday) a necklace. She was the sweetest person ever and will forever be my favorite Kendra Scott worker. I was just so shocked of how sweet she was and I will continue buying Kendra Scott at this location!!
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April 2024 by Caden Robbins
Went in on the grand reopening of the Forest Dr location and welcomed in with a glass of champagne, the staff was very helpful in picking out a graduation gift for my girlfriend. The confusion comes from the free gift I was given with my purchase. The necklace was beautiful but turns my girlfriends neck green!
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March 2024 by DD
I don't live in town anymore, but I've never had anything but great service here.
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January 2024 by Joe Sanchez
The sales staff were all very nice and very helpful. Made it all easy to get in and out with my purchase.
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November 2023 by Marie Lee
Love the remodeling they did at Kendra Scott what a cute store! The staff here were super helpful and friendly. I was looking at some jewelry and they helped me order something that wasn’t in store and shipped it right to my home. Very happy with the help I have received from the manager and staff. I will definitely be back to buy some more earrings!
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August 2023 by Charnice Ray
Vickie was the BEST sales agent to work with when I went in to purchase something for my daughter. She immediately greeted me and helped me find the perfect gift. She didn’t try to up sale me but wanted to make sure I was happy with my purchase. I am happy to refer friends and others directly to her. Thanks Vickie!
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June 2023 by Savannah Swafford
Horrible customer service. I was ignored when I went in and it made me want to leave and not buy anything
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May 2023 by Marie Davies
Had such a great time here at the new store! Great customer service and the ladies here helped me with choosing what to buy. I will definitely be back soon to buy some earrings.
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April 2023 by arlena rocks
Enjoyed my shopping experience here. The associates are friendly, professional, and knowledgable. Beautiful store too!