-
December 2023 by B Vanash
They offer great framing services for art originals, prints, sports memorabilia, family heirloom treasures , etc. Top Notch Framer for Sure!
-
March 2023 by Michael Glass
Great framing done professionally and delivered when promised. With a smile as well. I highly recommend Jackie for framing and frame restoration.
-
March 2022 by Lee Snell
I always enjoy taking my artwork to the Haven. There is an excellent selection of very nice frames that can't be found anywhere else.
-
October 2021 by Tommy Williams
I some reservations about this company as not wanting to do business with Minorities!
-
August 2021 by GmB Vx2
This gallery is terrible, takes forever for service and roach infested. There are plenty more galleries I definitely regret choosing this one!
-
September 2020 by Ellen Girardeau
This is the single worst experience I have ever had with a frame shop.My 11" x 14" college diploma has been in a relatively inexpensive frame for ten years, and is now significantly bubbled. I took it to Havens the week of August 17, 2020 for dry mounting. This service seemed quite expensive at ~$35, but I left it with her and paid for the service. I provided my contact information, and was given a date estimate for when the diploma would be ready. I was told that she would call me if the diploma was ready in advance, but I was never called, period. I showed up after the given date, only to find that my diploma had not been worked on at ALL. She gave me another date estimate for when the diploma would be ready, several days later. When I showed up, she brought out the framed diploma, only to find that it was still visibly bubbled. She blamed the bad mounting result on the humidity, and asked me to come back a third time, after several more days.I highly regret giving her the benefit of the doubt by agreeing to this and bringing more artwork to have framed. I brought one matted 8” x 10” photo of a church to be framed. I picked a simple moulding off the wall, and was quite surprised that framing would cost ~$75. I also presented her with a set of seven 6” x 8” prints to be framed. Again, no matting required - just glass and moulding. Her process for creating an invoice for my items was the most disorganized I have ever seen. She never discussed ANY of the normal framing considerations like moulding prices or different glass options with me. I was shocked when she stated that the charge would be around $100 for EACH of these prints!When I politely voiced surprise at the high prices for these small prints, she told me that she uses scrap moulding pieces to frame postcards for one of her other customers. She said she charges only ~$35 for this service. She offered this low-cost option to me, and I expressed that I would be delighted. She said she would text me photos of scrap moulding options over the next few days, so I could give approval to move forward with her selections. I was willing to be flexible stylistically, but she never sent me ANY photos. She has not given ANY indication that she ever actually looked for leftovers to use. After several days, when I came back to review scrap moulding options in person, she said she hadn’t had time to select mouldings for me. I was surprised when she said she would give me mouldings off the wall for the same price point as scraps. I was very pleased with this prospect, so we selected mouldings off the wall.At least a week AFTER she said she would have all my items ready, and had not received any updates about their status, I sent my husband to pick everything up today, which is September 16, 2020. I was shocked when he informed me that only five of the seven small prints had been framed, and my diploma was not even in the frame! She also claimed to still be in the process of selecting a frame moulding for the church photo, which was confusing, because she and I had selected a frame moulding off the wall for this item together about two weeks prior. I felt awful risking offending her, but I was so dissatisfied with the lack of communication and timeliness at this point that I told my husband that I was ready for him to bring all of our items home, complete or not. This really upset her. She refused to let my husband pay for the five completed pieces, and said that she didn’t want our money or our business. I don’t understand why she was not able to meet the deadlines that she set. I really don’t think I should have to make four visits to pick up items, but I truly would have been much more patient if she had sent status updates at ANY point in time...
-
June 2020 by Garett Bright
Very sweet people and great customer service. But as an artist I like to take my pieces very seriously. When I brought my framed piece home and looked at it for a second time I realized that my art piece was not handled carefully. It’s a graphite piece so you can’t touch the art work at all due to the fact it’ll leave finger prints or marks on it and therefore ruins the piece(and there were finger prints and marks all on the art piece). Also I found with closer inspection that the inside of the frame between the artwork and glass were crumbs. I was bringing in this art piece to get professionally framed for a very dear friend of mine. I’m very disappointed in the work quality, especially since the due date was pushed back at least 10 days. All in all I will be framing my artworks myself or bring them to a different frame place.
-
September 2019 by Rebekah Cline
Artwork! Framing is amazing! Great folks to work with!
-
September 2019 by Christina Irene
Their cynotype class was a lot of fun and easy to do for a great price point. Learned a lot the employees are very knowledgeable in their work!
-
August 2019 by Gloria Whittemire
I was looking for a place that might be able to remove or restore my drawing it was a gift from my husband, he said it caught his eye, because it reminded him of us.
-
August 2019 by Casey Foshee
This place has best custom art in columbia SC
-
November 2018 by Teresa Evans MacGillivray
Great frame selection. Friendly, knowledgeable staff. Resident artist, Rob Shaw, is so talented!!
-
November 2018 by Cindy Hodge
I have framed several pieces of art at Havens. Rob is very helpful; price is affordable. Thanks, Rob!
-
October 2018 by Erin A. Cook
Great job with framing, but also a great place to take art classes from Rob Shaw. Can't say enough great things about them.
-
March 2018 by Anna Berry Stiglbauer
My trust in them w/my cross stitch is well placed. When I saw how carefully they finished it, my hands started shaking, & in the privacy of my car I may have teared up a little. Their customer care makes me wish I'd always taken my pieces to them. Thanks y'all!