GameStop has received mixed reviews from customers. Many appreciate the helpful staff who go out of their way to assist. For example, a customer praised a staff member named Dayton at the Sandhills location for taking the time to explain changes and resolve issues, contrasting this with a less pleasant experience at another GameStop. Another customer highlighted Matthew's quick resolution of a defective Nintendo Switch, even in a busy store. Customers also noted the friendly staff and great selection of games, including used and refurbished items. However, some expressed disappointment with other locations, stating they would no longer pre-order from them due to poor service. Overall, GameStop is recognized for its dedicated employees and wide variety of products, although experiences may vary by location.
My experience was great I had a warranty on my controller and they replaced it. I even bought my Gundam model there. Kyle and Matt are very kind, knowledgeable, and down right awesome folks here in gamestop. I recommend this store to everyone in and out the area. Thank you soo much!!!! 💪🏾
February 2026
GameStop more converting to a card game shop too, so if your in trading cards, it's an actual option now.
November 2025
The employee was super nice and had what we came for. unfortunately it was a skort trip, but to encounter a genuine nice guy is put a smile on my face. Thank you for that, and sorry I didn't get your name, it might be on the receipt if I still have it.
