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February 2024 by Joyce Reed
Very neat and clean. Well organized and comparable prices. Great selection. Will go again. Oh, and a big clearance section!!
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December 2023 by DWhite5189 White
I arrived to this location at 1:30 pm - 2 pm to pick up my online order that I placed at approximately 6am. The first an Associate told me the order wasn’t ready yet. So I spoke to the manager, hoping she could simply pick the order (Giving the fact that there was only about 4 customers present). She said no because of Black Friday and cyber Monday we are back up.So you mean to tell me that you’re still busy on Tuesday. We all know that people are not spending money on Black Friday and the following Monday like we usto. Also, the manager and another co-worker were just standing around.The main reason why I am upset and will never return is because I got an alert that my order is ready for pickup at about 3pm. This is such a huge inconvenience. You literally could’ve just picked the item while I was in the store just an hour earlier. I drove all the way from Gilbert to Harbinson in irmo. The more and more you do this the more and more customers you will loose. It’s already bad enough that you don’t have a huge selection of shoes to choose from.
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September 2023 by Antoinette Fullard
Customer service here is awesome! They did not have a pair of shoes in my size in the store, so they order it online for me and it arrive to my house just 3 days later! Nice!
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September 2023 by J D
Friendly staff, quick service, clean store, and great deals! Another great experience at DSW
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July 2023 by Christine McCoy
The store is very neatly organized. I enjoy that shoes are displayed according to the type of shoe.
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July 2023 by Austin Lengacher
Honest cashier looked over the box of shoes and saw they were not good quality...
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May 2023 by Cynthia Brouillard
Good store but not a discount warehouse. Same prices as any other store. They do have a big selection for both men and women.
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April 2023 by Chyresse Lopez
There were three cashiers working with one customer. We had to wait until they were finished before checking us out.
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December 2022 by Jason C.
Shipping was quicker than expected. They had the color and size I needed when no one else did. Pricing is higher than most, but shipping was reasonable and arrived early
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November 2022 by Thao Vo
i really love dsw. but their team member belinda was so rude for no reason. just rude customer service when i just asked questions..
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August 2022 by Miller
Brought a pair of shoes at the this location. The next day when putting them on they were hurting my heels. I went to return them but was swiftly denied because I put them on one time according to their policy. Whats the point of offering returns when you actually cant after having issiues with the product. I wore them no longer then you would trying them on at the store. If you shop here, keep the mindset of them not even having a return policy.
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July 2022 by Belinda Jackson
Oh my God I really love this place I have love shoes too boy it was nice and also you can donate your old shoes to people that's less fortunate than you just got to put them in something and they're very reasonable I just had a ball in there
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July 2022 by Cathy Okon
Love the shoes! Good prices and good quality! Easy return policy!
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May 2022 by All Things Peppermint
I ordered a pair of 8.5 sized shoe that was brand new, but too small. I went to the store to exchange them for a bigger size. The only pair they had in stock was dirty. I told the cashier that I wanted to order a clean pair. Everything seemed OK until the shoes arrived in the mail two days later. It was the exact same dirty pair from the store. Are they playing a joke on me, do they think I am stupid, or did they make an unintentional error? Either way, I am intentionally giving them one star, and returning these dirty shoes back to the store. Needless to say, this was the first time I had ever shopped at DSW, and it will be the last. I hope they find some humor in that. I also shared my experience with everyone I know on Facebook.
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February 2022 by V. Hall
Needed a pair of formal ladies dress shoes for an upcoming wedding next month and DSW saved me a lot of time running all over town. They have the best selection of formal shoes, variety of styles and heel heights. Found the perfect pair to go with my blush colored dress. Thanks DSW?