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September 2024 by Nya lashay
I came to get a two hour service done just to end up waiting 6+ hours. They have no idea what they’re doing , they’ll tell you it’ll take a certain amount of time and they be playing with your vehicle the entire time. Overpriced and the customer service was a 1 out of 10! They don’t care they just want your money! I recommend Lexington location every single time!
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September 2024 by Tim Eades
I recently had the pleasure of purchasing a Nissan Pathfinder from Disk Smith Nissan, and I couldn't be more satisfied with the entire experience. From start to finish, the team at Disk Smith Nissan provided exceptional service and made the buying process incredibly smooth.
The staff was knowledgeable, friendly, and genuinely eager to help me find the perfect vehicle. They took the time to understand my needs and preferences, which made me feel valued as a customer. The sales process was transparent and pressure-free, and I appreciated the thorough explanations of the features and options available for the Pathfinder.
My new Nissan Pathfinder is everything I hoped for and more. The vehicle itself is fantastic—spacious, comfortable, and packed with advanced technology and safety features. It’s clear that Disk Smith Nissan only offers top-quality vehicles, and their attention to detail is evident in the condition and presentation of the Pathfinder.
Overall, I highly recommend Disk Smith Nissan to anyone looking for a new car. Their commitment to customer satisfaction and their expertise in handling the sale made my experience both enjoyable and rewarding. Thank you to the entire team for making this such a positive experience—I’m thrilled with my new Pathfinder and grateful for the outstanding service!
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September 2024 by Raiasarus Rex
This place was very unprofessional. I was basically not given good customer service right off the bat as I went to talk to the finance manager. Carol had an off putting attitude and was very dismissive. Then I was told one thing but when I returned another in which I would've had to pay out 300 that day for. I will never go back there. If I could give zero stars I would.
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August 2024 by Vincent Brunson
This place has to be the definition of terrible customer service. the service area lacks job knowledge, integrity, professionalism, and the respect for not only customers but human beings. Then if coupled with other reviews there seems to be a systemic cancer within the staff. Life is too short to invest time and money to be lied to, looked down on and over charged. Lack of product knowledge or ensuring repeat business. I give -.8 stars and that's negative
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August 2024 by Barry Davis
Carter is service is great
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July 2024 by Gracie Stevenson
The staff is really nice and helpful and pretty funny too.
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July 2024 by Linda Nuttry
Great Services; fast, friendly and professional ?
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June 2024 by brenda kitchings
Problem was taken care of in a timely manner.?
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June 2024 by Curt McDaniel
The service advisor, Carter Welsh, did a good job in keeping me informed of my car's service, and the things needed to be done.
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June 2024 by Michael Cummings
The salesman was wonderful and took time to explain.
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June 2024 by diane mcleod
Transmission problems with 2nd generation Murano. There is no recall even though many people are having problems.
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June 2024 by Micheal Tillman
Great customer service
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May 2024 by Patrick Jones
Courteous and attentive service reps who answered all my questions.
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May 2024 by Edith Moody
Oil change
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May 2024 by Li-Li “mahoghanychild”
Everyone in the service department is so nice.
