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November 2023 by Shealie Palmer
I needed a helmet out of the blue and tried a few other places in the area who all sent me here. Service was amazing I believe the I was helped by Travis. All my questions and concerns were answered with a clear understanding of all the products I was shown. I will be back and will send everyone I know here. I didn’t feel like I was a bother walking into the store with questions not really knowing what I was looking for. The entire store was friendly, everything was clean, and I found the perfect helmet for me.
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November 2023 by Danielle Ausmus
One of my kids has some lower leg limb differences. Travis went above and beyond to help us make sure that he would fit on the Stacyc bike before we bought it. He even went along with the story about the bike being for someone else since it's a Christmas surprise. I cannot wait to give the boys this bike. We will definitely be repeat customers.
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November 2023 by Madalyn Abbott
For those of you who have never been to this place I’m going to tell you right now you will NEVER experience better customer service. Travis that works there pretty much all the time is the kindest and the most knowledgeable person I have ever had the please of meeting!
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October 2023 by Player Instinct
The people there were extremely chill and laid back, David will treat you like family when I was talking to him I felt like he was a tutorial. Since I’m a new rider and what not, Garrett was nice as well. Even let me hear what his Cardo sounded like while showing me his helmet. Really dope experience really go above and beyond even thought I’m new to this!
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September 2023 by Dave Wood
I honestly love everything about this store, and the only thing I could add is a LARGER layout. The customer service is exponentially better than all the surrounding competitors. I send anyone I know that rides to this store. You can find me there once a week. At least. You can expect to feel like a long time friend as soon as you step through the door.
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September 2023 by Alex Hall
Travis is super knowledgeable and helped me find everything I needed to get ready for riding season. Top notch employee. Give that man a raise ! ? Will definitely be back next time I need something.
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August 2023 by Edward Kerr
I live in Evans Georgia and make the trip whenever I need something. I try to make the trip count by combining items. The Bilt merchandise is a good value at a lower price point. Other higher quality items are found at the store and can be found online. Online items can be shipped to the store and picked up there. Over the years I have found shopping at cycle to be a good value and the attention of the sales staff is great.
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August 2023 by Giorgio M
I recently had the pleasure of working with Garrett at Cycle Gear, and I must say, he exceeded all my expectations. From the moment I walked into the store, Garrett greeted me with a warm smile and a genuine enthusiasm for motorcycles.Garrett's knowledge and expertise in the field of motorcycles were truly impressive. He patiently listened to my needs and preferences, and then proceeded to guide me through the store, showcasing various options that aligned with my requirements. His understanding of different bike models, accessories, and gear was extensive, and he was able to answer all my questions with ease.What stood out to me the most about Garrett was his passion for motorcycles. It was evident that he genuinely loved what he did and was eager to share his knowledge and experiences with customers. He went above and beyond to ensure that I found the perfect gear for my upcoming motorcycle trip, taking into consideration factors such as comfort, safety, and style.Not only was Garrett knowledgeable and passionate, but he was also incredibly patient and attentive. He took the time to explain the features and benefits of each product, ensuring that I made an informed decision. He never rushed me or pressured me into buying anything, which made the entire shopping experience stress-free and enjoyable.Furthermore, Garrett's customer service skills were exceptional. He was friendly, approachable, and always willing to go the extra mile to assist me. Whether it was finding the right size or offering valuable tips for maintenance, he was always there to help.Overall, my experience with Garrett at Cycle Gear was outstanding. His expertise, passion, and exceptional customer service made me feel confident in my purchases and left me with a positive impression of the store. I highly recommend seeking out Garrett's assistance if you're in need of motorcycle gear or advice. He is a true asset to Cycle Gear and a testament to their commitment to providing excellent customer service.
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August 2023 by Steve Arroyo
The staff was extremely friendly and professional. They were quick to assist and answer questions. I am a new bike rider and they made me feel like I was always a part of the biker community. I will definitely be back again.
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August 2023 by Ms. P
First, Garrett is the bomb! Travis is great & the gentleman that worked with Garrett on yesterday thats going to Clemson to finish his studies made my visit Awesome! The reps are always customer-centric, they understand motorcycles and they offer great deals for first responders and RPM members. This is definitely my go to for all my bike care needs opposite of Harley Davidson @ Thunder Towel.
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August 2023 by Cliff Hendrix
Outstanding help with selection of a nice riding jacket for me wife. Didn’t try to up sell me. Felt like a got great value for my needThe gentleman helping was super helpfulThank you
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July 2023 by Josiah Hawk
Travis is your go to guy for all parts and accessories.-2023 New year new review? same as before staff and management is the best you will find in the state! No matter what I need they always have my back. This will always be the shop I take my wheels to have tires put on and special parts/gear ordered! Anddd Yet again Travis comes in with the MVP award ?
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July 2023 by Jason Greenan
Great staff! Really caring folks who greet you when you walk in, offer assistance, and know what they are talking about. Other businesses could take cues from Cycle Gear of Columbia. Keep it up!
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July 2023 by George ODay
Their staff helped me diagnose a tire issue, ordering new tires went quickly, and they installed the same day I picked them up. The staff is very friendly and knowledgeable. Please support our brick & mortar businesses.
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June 2023 by Rick Collins
Love this place. All of the staff memebers are motorcycle enthusiasts, experienced, knowledgeable and always willing to go above and beyond when helping me out. In today's retail climate where "customer service" has turned into more of a "help yourself," these guys really take the time to make me feel welcome unlike some other retailers who make me feel like they are doing me a favor. I actually stopped buying bike accessories online because I can go into cycle gear and get the items for the same price WITH the customer service.