-
July 2024 by Windy Matthews-Ellinger
I just visited CVS on Assembly. The check out person told us she was in the middle of an order. We waited 10 minutes. No one ever came to the register. She told us to self check out. Then she stood at her register and questioned if we had scanned everything…all while never leaving her position leaning over propped up on the counter. Terrible service. The next person behind us got the exact same treatment.
-
July 2024 by Tyler
Only store for needs open 24/7. Great staff, treat you like family
-
June 2024 by Jonathan Hunt-Augustine
Pharmacy techs are helpful, but pharmacists themselves are super rude. I’m not hard to please, but I’m shocked at how they speak to customers.
-
May 2024 by Dean Keith
Great service
-
April 2024 by Michael Bijos
The pharmacy drive-thru is extremely hit or miss. You will either wait 3 minutes or 35 minutes before they come assist you…
-
April 2024 by william langford
Do not get your DOT physical here. I have virtually no health problems whatsoever and somehow ended up with a restricted medical exam. I found them to be extremely obtrusive and was not evaluated fairly. This is a bad place to get your dot physical.
-
April 2024 by Anna Padiak
Incredibly rude pharmacy staff, they never have your medication in stock, and make it basically impossible to transfer to a different pharmacy.
-
March 2024 by Anthony E Tindal
Hello everyone my name is Anthony me and my wife Ms Janice came to this location and received nothing but the best customer service from Mr Seth he was prompt and very helpful to us thank you sir for your service with us today.
-
March 2024 by Caleb Roberts
Went here a couple of times back when I was in college. Nice and clean place to go and grab a few things if it was needed.
-
February 2024 by ashley
Management member Susan was so lovely to me earlier when I had a 10 minute long ordeal with my Carolina cash. She was very patient and kind and demonstrated excellent customer service. God bless you Susan!!
-
February 2024 by Austina W.
The store as a whole is great. The pharmacy, however, is severely understaffed to be in a downtown area near a university. There's is always a ridiculous line (30 min at least). The scripts take forever to get and you frequently have to wait on the phone for another hour. The people are nice, but CVS is failing their pharmacy staff by not giving them help. I hate coming here.
-
January 2024 by Kip
As a veteran of the restaurant/retail industry, I learned that people are 10 times more likely to call and complain (back in the day when there was no internet) and/or complain via the Internet if they have a negative experience as opposed calling/internet rating with kudos and accolades if they have a positive experience. I'm going to go against the protocol here. I've been dealing with "inept fecklessians" (yes I created a word; I made feckless into a noun form) several times over the phone today regarding an Amazon purchase. The last fecklessian I spoke with was about a half hour ago at 8:30 pm with a UPS representative. I have a package to return to Amazon, and in order to return it the UPS worker at the store would be scanning a QR code and packaging the item. I looked for UPS stores online that were open late, and 900 Assembly Street showed that they are open until 10:00 pm, while stating that this location is an "access point location" as opposed to a regular UPS store. I specifically told the UPS rep over the phone that I would be needing the worker at this location to scan the item and package it. She said that was no problem after putting me on hold. I double checked and asked her again and she said yes.I currently have a hard time getting around in reference to a back injury, so I called the CVS store in order to corroborate. The person who answered was very courteous and pleasant to deal with and, instead of waffling around like the fecklessians did earlier, she was extremely clear and to the point stating that the store is only a pickup and drop off location, and nothing else can be done. I told her thank you for saving me a trip there, and explained what the UPS rep said, and she laughed and said "that's why we keep getting all these people in here trying to get stuff done with their packages".After we got off the phone, I was thinking about the nice young lady saving me a trip, and decided to call her back and ask for her name while telling her that I was going to give her a nice five star review. We chatted for a moment, and I could feel the appreciation coming to the phone.Her name is Taylor.Thank you Taylor for not being a "fecklessian"!You're great! (Bosses, she is a keeper)KipP.S. For those of you reading this, think about doing this for somebody like Taylor who made your day a bit better. It will make them feel good, and it will make you feel good.
-
December 2023 by SAM Channel
they help me to find goods a lot !
-
November 2023 by Krystle
Girls at register were great and friendly. Explained issues in past in locating card at other store and they had no problems finding it. A+
-
November 2023 by Brenda Drummond
I wish I could give this pharmacy 0 stars. I have never once been able to call in without waiting 45 minutes. They've had a scrip of my son's for 10 days, and it keeps saying "processing" in the app. Absolutely unacceptable to take 10 days to fill a scrip. And I can't even call to ask about it! To require customers to drive to the store to sort any issues out or simply ask a question is BEYOND ridiculous. We are moving all of our prescriptions somewhere else.
