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August 2024 by Kathy Lofton
Mr. Frank and the Cottman team ?
Thank you all again for making me feel so comfortable and keeping me updated on everything you were finding while working on my truck, My truck ride better than it did when I first got it. I can’t believe it ride so smooth, you all are truly an amazing team. I enjoy the atmosphere and the teamwork, your communication skills are outstanding you never left me in the dark and I appreciate all of you for that, Thank you for not taking advantage of me because I’m a woman like some mechanics.
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August 2024 by Joseph Dasta
Honesty. Constant communication during repairs. Compared to dealership lies and deception, no question Cottman is the place to trust with any needed diagnosis and repairs.
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August 2024 by A Hunt
Thank you Frank and Cottman! Needed to allow some time before posting this review as I was in disbelief my issue was trully fixed. A lengthy review, but necessary! I was in the process of trying to find a new car as I was told mine could stop working at any time. It was a frustrating back and forth few months of uncertainty and and car issue. Between Midas and Action Transmission I was told that my car needed major repairs and a NEW TRANSMISSION, which was eventually Not the case at all.
Frank, I am grateful for your patience, Excellent customer service and Honesty, when other businesses were not! The team at Cottman Transmission are excellent and HONEST. Frank took time to answer each question and concern, he followed up and kept me informed from start to finish! I am certain I would not have My car if Cottman did not successfully diagnose and fixed my issue. My car was in great working condition until Midas performed maintenance service and CV Axle replacement. Immediately after that the problem began. It started with an occasional drip of fuel, which worsened with time. When I initially addressed the issue with Midas I was told to return my car to the shop so they can check. They said it was just some residual fluid from the oil change and work they previously performed, and the area just needed cleaning. They assured me that would resolve the issue. Fast forward 3+ months later the dripping worsened with no resolution from Midas even after returning my car to the shop two more times and was told a warranteed Axel was installed. The manager said they had no other resolution/ explanation for the leaking and my issue is transmission related, so it needed Transmission service. Dunn Right Automotive was my next stop, they diagnosed it as an incorrectly install part, said I needed a new Transmission Seal. Paid them for a diagnostic and installation and was assured they fixed the issue. A week later still leaking, so returned to them. At that point they surprisingly informed me of a list of other issues they claimed they missed previously when they first diagnosed. It went from bad to worse, so much uncertainty I did not know who was being honest. At this point I was spending money, no transportation to get to/from work with no resolution to the issue. When I took my car to Cottman, I was told I DID NOT HAVE TRANSMISSION ISSUES, NO DOUGHNUT SIZE HOLE UNDER MY CAR and More. The issue causing my leaking was due to an improper install of CV Axle which damaged the Axle oil Seal. I'm providing all these details because quality, reliable and honest service is difficult to find and minor repairs from unqualified and/or dishonest people can create addional unexpected costly repairs, Beware!
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June 2024 by Roy Hanna
Great service and knowledgeable technicians make Cottman Transmissions and Total Auto Care a great place for your next service and repair needs.
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June 2024 by Joy Kellogg
Understanding and helpful through the whole process. Frank is awesome! They took great care of Nissan Rogue Select.
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June 2024 by David Holman
Was very pleased!! Friendly staff! Excellent technician's And thanks so much to "Frank"and "Ms.Liz"i will be back if i have any issues thanks for everything.??
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June 2024 by Jeremy Bouknight
Very professional and honest. Frank was such a pleasure to work with
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June 2024 by H D
Friendly, caring folks who get the job done in a timely manner. Even went above and beyond for us. Very honest. Thanks so much!
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June 2024 by Jordan Keim
Had a wonderful experience working with the whole Cotterman staff. The commutation was spectacular, and I was able to have every bit plus more serviced in a timely manner. Clutch, A/C, and Coolant issues all fixed and the car runs super smooth now. If you have a sports car definitely bring it here. I dropped it off on a Sunday and had it back in a 2ish week timeline. Thanks again!
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June 2024 by Gregg Taylor
I have used the services on 2 occasions and received satisfactory results. The communications have been professional and courteous. The automotive technicians have delivered outstanding results.
Thanks for servicing my van/SUV/MPV, member of the family!
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May 2024 by Rod Brown
Fixed my transmission problem and the guys were very nice. I’m glad I chose Cottman.
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May 2024 by Danielle Cooper
I’d have to say one of the most trusted mechanics in town! Never felt so comfortable with a shop! Kept me informed on everything and flexible. You can definitely tell they care about their customers. I will return for any and everything needed for my cars!
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May 2024 by Eric
They always get the job done professionally no matter what the problem is. They're the best mechanics in South Carolina.
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April 2024 by Charlotte Amick
Very good service. Frank was very helpful
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April 2024 by Bob Brown
Great service, professional and helpful. Identified problem and provided options to correct. No pressure, just down to earth folks. Will continue to use them
