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October 2024 by Evan Altman
Shout out to Ken in the tire center. It was busy and chaotic today when I went in for a tire rotation, but Ken was composed and helped everyone quickly and with kindness.
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April 2024 by Parastou Mehr
We love Costco... Quality is great with low prices on family size packages. And one of the greatest thing there is the hotdog on it's food court! ???
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March 2024 by A U
I got tire changed here. And then the tire pressure light keeps turning on right after the changes. I thought it was the sensor, No! It’s the Costco tire! The brand new Michelin tire pressure went down to 10! I don’t know it is this Costco or all the same, but I will never buy tire from Costco again!
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January 2024 by Sam K
If you want to stick to Costco the Augusta one is great. All three of the cars I changed here in Columbia this year had their tires put on fine but the service was less than stellar.
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September 2023 by Dan
They must need to hire more people. Had appointment at 4:45 for balance and rotation on a Tuesday afternoon. It took over 2hours, ridiculous. The Costco in Charleston takes 30 minutes 45 at max.
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August 2023 by Derek Williams
Told them I had nails or punctures in my rear tires, they were going flat. Driver rear wouldn’t hold pressure for more than 2 days. After an hour and a half, they came back and told me it must have been wrong and that they didn’t find anything and it should hold just fine. They patched the rear passenger but the rear driver has no issues. I just left after wasting all that time for him to tell me I don’t know which tire is bad. I have to air it up every other day, I’m fairly certain I know it’s bad.Told me to come back in a couple days if it went flat again. Zero chance of me going back.
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July 2023 by Josh Fraley
I love Costco, but don't recommend getting tired there. The people working there don't know what they are doing. I was told 1 thing on the phone about the availability of tires and installation. Then I was told something completely different in the store. Had to order them online which is fine. However, shipping time to get them to the store to a very long time. Then, setting up an installation appointment became another hassle taking more time than it should. I would recommend getting tires somewhere else where you can be taken care of in a much more timely matter and not have the people who work there seem incompetent.
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June 2023 by Alan Lipscomb
Hard workers here, very polite and professional, good value too.
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March 2023 by Victor M.
Had to make the trip to Columbia to take care of some business and one of my tires had a problem, it turned out to be low air so it came in handy to drive a few miles and refill with nitrogen, have lunch and do some shopping also cash in the reward certificate they had email me earlier. All in all was a great stop and may go back each time I go to Columbia
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February 2023 by Lynn Doolittle
I arrived at the Tire Center and was seen in record time with a good report on my tires. I always have questions. I asked about the difference in All Terrain versus All weather. I inquired about the best tire available that would replace the tires I now have that have been discontinued. These crew members work together as a team and contribute so much good information that when you walk away, you actually know something, and that is priceless. Thank you Costco.
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November 2022 by Jada Washington
Awesome deals and great customer service. Deon was very helpful throughout the tire buying process.
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November 2022 by M. Melody Morrison (Melody M. McCallie)
Great employees! Great prices! Thank You Declan for always going above & beyond for your customers!! Thanks for making sure I got that priceless photo of my sweet "Annabelle". That means more than you'll ever know!
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October 2022 by Laurie Lynn
I love everything except the stupid customers that park their buggies in the middle of the aisle ???
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October 2022 by Patrik Westin
Absolutely the worst! I regret buying tires from Costco because EVERY TIME I come to get my tires rotated and balanced, the mechanics screw up the tire pressure.I even spoke to Aaron today about it and he assured me that it would be correct. You can guess from the one star review that was not the case. Incorrect on the sticker they put on the windshield and paperwork. The mechanics completely disregard the tire recommendations by the manufacturer.I will NEVER buy tires here again. I will use Firestone moving forward.
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October 2022 by Patrick Westin
Absolutely the worst! I regret buying tires from Costco because EVERY TIME I come to get my tires rotated and balanced, the mechanics screw up the tire pressure.I even spoke to Aaron today about it and he assured me that it would be correct. You can guess from the one star review that was not the case. Incorrect on the sticker they put on the windshield and paperwork. The mechanics completely disregard the tire recommendations by the manufacturer.I will NEVER buy tires here again. I will use Firestone moving forward.
