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February 2024 by Ricky Davis
Excellent service, room & front desk mgr??Rooms: Clean & well keptFood & drinks: GoodNoteworthy details: Service #1
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February 2024 by Lois Wolfe
Turned up the heater in room and never heated up. Turned it up to 85 degrees and still remained cold.. Rooms are not cleaned. Dirty bathroom where they kept the towels.Curtain on one of window half off rod. They have very small pillows for the bed.placed needs painted and walls need fixed. Curtains with stained brown streaks. Receptionist was very nice.Rooms: Needs cleaned and furniture needs painted or replacedNearby activities: Places to eat are closeSafety: Appears ok.Walkability: No to busy highways.
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February 2024 by Kyle Smith
Front desk worker was no help and rude as could be. Went down the road and was treated like gold.
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February 2024 by Kayyy Jones
Me And my Gf Stayed Here 2 nights the hotel was clean but the staff was very unprofessional and racial more specifically Esha I Had A problem With her two days in a row when i checked in i was under the impression that my Gf paid for two nights she didn’t she only paid for one night so when i came out the room around 1 yesterday she informed me that the room wasn’t paid for again so i said cool i thought i she paid for two nights and no one came to the door or called my room which she claimed she did anyway i paid for the room for another night this morning i checked out at 11am with intentions to check back in at 2 not knowing there check in time wasn’t till 3 i was informed by esha that they didn’t have many rooms but she would let me know if they still had some available shortly about 40 mins or so me and my Gf returned it was a nice very professional black lady at the desk getting ready to check us in esha told her no i’m not extending there stay so she asked why so esha said ill tell you later so my Gf proceeded to ask why we had no complaints we didn’t break anything we’ve been very respectful and we paid our balances off she looked at my gf like we was beneath her and walked away im very disgusted by the racism she displayed and my lawyer most definitely will be contacting yall
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February 2024 by Reeshemah Culler
The night time service guy was the worse. His attitude is awful. He was not a very friendly person. The room was not that great. But because of the service I got from the night person I will never stay their again. The Manager attitude was Pleasant and addressed the room concern, but not sure if she addressed the concern about the night time guy that works their.
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February 2024 by Joseph Chambers
WOW, for a human being to do their job just to get a paycheck at the end of the week is one thing. At Comfort Suites at Harbison, Columbia SC Mrs. Andrena attends the front desk. She is that human that could see a customer in need by only the expression displayed on their face when entering. She noticed and attended to the emotional support needed. For her to care in such a way could only be explained as love for one another as people. One thing that GOD explains to us in the directions to life that the whole world needs more now than in a long time.If more of us could portray the kindness that she did we could be on our way in life.Brilliant job on this hire management, thank youRooms: Very well maintainedNearby activities: Food, Walmart and shoppingSafety: Outside security cameras are noticeably and lots of lightning. Property showed no signs of extended stay or drugs. The dumpster areas also cleanWalkability: If you stand on the property you can walk to Walmart, Best Buy and a couple other stores plus a Circle K in less than 4min not even having to cross a major highway, interstate or rd.Food & drinks: Hotel store with lots of different frozen foods, drinks, snacks and toiletries.Noteworthy details: Owners care more about people than making a quick dollar.
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January 2024 by George Bryant
Nice Friendly serviceRooms: Rooms are always clean
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January 2024 by Tiffany Dupont
Got in late Friday night, room had blood on the sheets and guck all over the headboard. Called the front desk and got the nastiest attitude from the front staff. He even hung up on me. Got downstairs to change rooms and didn’t even look at me, he had the key waiting on the counter and pointed to it. He moved us to another room that had a stain on the sheet, half gallon of half drank milk in the fridge, melted candle wax on the floor and remnants of a part banner with tape and thumbtacks in the wall. Reported to management the next morning who was kind enough to have some one go change our sheets. We left the room for hours and upon returning we found a bedbug crawling across the freshly made bed. Told the front desk who was clearly not interested in caring, he tried to move us to a new room which happened to be a double and we were in a king. He proceeded to tell us we should not be picky as he was trying to help us out! We were stuck at midnight in a town we don’t live in without a place to sleep. We left the hotel at almost one am and went to find lodging elsewhere. Absolutely disgusting!
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January 2024 by chacha diop
Everything was great from the booking to the check outRooms: CleanNoteworthy details: Near shopping center
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December 2023 by Christine Gordon
Medical purposes, some of the staff was rude, manager was the only helpful and friendly.Nearby activities: Medical purpose, hospital
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December 2023 by Amy Sheets
The night shift he was too bust watching a video. Just mumbled and pointed. Never said room number just slide the card said floor number. Nothing else.Breakfast was the normal. The attendant was spot on.Rooms closet door broken. Bathroom Mirror frame broken.Shower curtin too long.No hairdryer - normally in room.Microwave was filthy or stained. Fridge needed dethawed.Scratches all over furniture.It's was clean. No bugs. Just expected more for the money spent.
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December 2023 by Boss Main
Upon arriving at this hotel the guy at the front desk was rude and toke 50.00 off my card twice. Then the room I was given had a horrid smell and it was so nasty hair was in the beds. So upon getting a 2nd room it was really filthy an a fire trap. Also the shower handle keep falling off, tub didn't drain, blood spots on sheets and blankets. This all in all was a VERY BAD STAY.Noteworthy details: This hotel is more concerned with the lobby rather than put the love and care into their rooms and staff.
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December 2023 by elena svyatkina
Sunday 19 Nov at 5:50 pm receptionist was very rude and from first minute we entered ( me and my senior father ) didn’t want to cooperate. 0 smile , 0 hello. Dialogue was rude and my father doesn’t speak English , is a witness to her attitude and tone . Eventually she charged 100% and kicked us out - saying we offended her speaking different language in her presence and said we should refer to the 3d party booking website , she couldn’t help us , so we should leave and we won’t get any refund. That female shouldn’t be working in hospitality , total embarrassment for comfort inn .
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November 2023 by D Librizzi
Location is very convenient. Room was very good; large and a bit dated but well kept. However, check-in was not pleasant. When I walked in and said "Hi", I was literally greeted with a grunt. No eye contact through the entire check-in. Everything he said after the grunt were 1 or 2 words - the bare minimum. Literally: "Name." ... "I.D." ... "Sign there" ... "Sign there" gave my wife the key cards and said to us, "That's it." and he walked away to the other end of desk. Didn't tell us room number (yes it was on the key envelope, but still). Absolutely nothing pleasant and only the bare minimum required to check in. Our mere presence was apparently an inconvenience. This description really doesn't do justice to the negativity. That being said, everyone has a bad day and I don't know if this is his usual demeanor. I hope whatever is going on in his life gets better. I would probably stay there again because the positives outweigh that one negative aspect.Nearby activities: A few miles outside of the city (Columbia, SC) and convenient place to rest a few hours after a late football game, before heading the rest of the way home. Easy to find, only a few miles off the interstate.
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November 2023 by Mike Broderick
Window view of the back of a dirty Walmart. Rooms are dirty and have flimsy furniture. Hotel cannot supply pillows to cover the pull out couch bed. Carpet was not vacuumed and the sheet on the queen bed had crumbs and makeup stains..This place is scummy at best.
