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August 2023 by Vince Hourigan
I started my quest to buy my first zero turn mower. After doing research on the brands and features. The more I looked the more I saw how many problems people had purchasing a zero turn mower from a home improvement store. Examples would range from, It took me 4 hours to purchase, The mower wouldn’t start and my favorite “we cant sell that one your sitting on because its not in our inventory.”So I began to research vendors. I was hesitant thinking I would have to travel to find one. That’s when I came across Catoe’s.I read a few great reviews. I learned that they've been in business for years. I've always been a proponent of supporting local vendors. It all seemed too good to be true. I decided to stop by the shop and see for myself. The Catoe’s website said that they opened at 8:30 AM. So on a Monday morning I pulled in the lot at 8:40 and it looked like they had already been working for hours. As soon as I walked in the door I was greeted and asked if I could be helped. I replied that I was going to look around the showroom which I may add is very impressive to say the least. I walked back up to the counter to ask a few questions. I told the salesman I was interested in the 42” Toro zero turn mower. He asked me why I was interested in the 42” and I told him it seemed like it would get the job done quicker and stay inside my budget. He then asked me about my lawn and how it was configured around my house. He proceeded to recommend the 34” Toro time cutter. To say I was surprised that a salesman would down sell his product would be an understatement. I was aware of the 34” TimeCutter because it had some great upgrades and after talking about maneuverability around my home. I decided to take the advice and the leap.I asked the salesman what his name was he said his name was Ben and I remembered from reading the reviews that he was the owner.The purchase process was simple, fast and extremely efficient. They even do the warranty registration for you. Ben said they could deliver the mower the first thing the next day. When I answered the door I was surprised to see Ben himself was delivering the mower. We went outside to see my new Toro and he proceeded to give me very efficient and detailed walk through. What to look out for how to perform maintenance and just general information to get me started. After my first use I must admit Ben was right on with his recommendation. I love this mower.I have been so pleased with this experience that I have already returned to Catoe’s buy a Stihl trimmer. Once again, my experience with Jeremy this time was right on par with Ben. As soon as this South Carolina heat breaks I'm going to go back to start looking at some of the Stihl pole saws.To know this service is available right here in Columbia with the level of honesty, expertise and real customer service has already, and will continue to sure Catoe's will be my go-to vendor. What a relief!!I cannot recommend Catoe’s enough. A++++ fellas!
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August 2023 by Dianne Agostini
These guys rock ? We do a good bit of business with them & always get fabulous customer service. We love dealing with LOCAL OWNED BUSINESSES??!
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August 2023 by Albert Ticer Jr
Got to speak with Austen, he is passionate and knowledgeable about his job. Definitely the go to guy!
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August 2023 by Mr McInnis
Catoe's, a 3rd generation family owned establishment, afforded me the opportunity to not just purchase an awesome piece of equipment, but to meet some awesome people. Jeremy attended to my needs in the most timely manner. I contacted him once and he responded immediately, informed me of what needed to take place for purchasing (cash, financing, etc) and the deal was completed. Financing took seconds through their online process. Loading and prep (paperwork included) took less than an hour and I was on my way. Please consider Catoe's as your only option to purchase lawn care equipment. Tell them Ira sent you!
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July 2023 by Brenda Busshart
Thank you for the great and friendly service for helping us get our new lawnmower! We are very pleased with it . I hope it's okay that I took a few photos of the young man showing my husband Freddie all about the lawnmower and how to use it! Thanks again, Brenda and Freddie Busshart
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April 2023 by Max William
I personally have dealt with Catoe’s for years. Both with Mark, and now his Son Ben. They have been instrumental in my success and they have always gone above and beyond for me. They aren’t the cheapest in town, but they aren’t not the highest, but they take care of me and my equipment and stand by the brands they sell. I am a customer for life!
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April 2023 by Keenan and Holly Price
My review is so long I am adding a photo of my review. The bottom line is we were treated awful. Jeremy was completely unprofessional and rude. The owner of the store, Ben was not rude but did not offer any assistance.We were disappointed because this place came so highly recommended. I have now learned that it used to be under different management that knew how to treat customers.
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April 2023 by John Moreira
Great service and knowledgeable staff, they will take care of your needs and do their best to give you the right deal.
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March 2023 by Daniel Schwenker
Everyone was extremely helpful and actually cared about my needs. They made the entire experience effortless. I cannot recommend them enough!
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February 2023 by Fred Wadlington
I would like to give a shout out to Jeremy at catoes for him helping me with making a good decision on purchasing my first stand on rider. He was very knowledgeable about the equipment which was a plus he seem like the kind of person you want to talk to if you have any questions.
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August 2022 by Mark Jensen
This place is an amazing one stop shop for all your outdoor power equipment needs. The staff is very knowledgeable of the products they carry. Open honest and willing to help anyway they can. I wish there were more dealers like this one!
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August 2022 by Henry Dingle
Once again Catoe’s exceeded my expectations. Thanks to Matt for helping me quickly with a mower blade problem. Nice that he would stop and get me on my way for a small item rather than have me leave it for a couple of days. Matt understands taking care of the customer is important.
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July 2022 by D Griffin
Jeremy in sales was awesome. Purchased a Gravely zero turn. Have had 0 issues. They did a great job testing the unit and getting it ready before delivery. Highly recommended.
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July 2022 by Joey Brown
Jeremy was super helpful, I had no idea what kind of mower I needed but he help steer me in the right direction. Great customer service and pricing!
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July 2022 by Michael English
They took really good care of my machine and the customer service was professional and outstanding this is my go to repair shop for now only. Keep up the good work my brothers
